TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Issues with multiple 1098 Mostly OK experience but surprised to see issues with multiple 1098 which caused me to redo my taxes.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is the best tax software out there!!!!! Turbo Tax is very user friendly. Explanations of tax issues and forms makes it easy to understand.
Date published: 2022-04-13
Rated 2 out of 5 by from Remembering Why I Switched Should have stuck with FreeTaxUSA like I did last year. TurboTax never lets me view my credit score or download my return. There is always a problem, every single time with verifying my identity. Plus, it's just too expensive for what I need. I was going to give it 1 star but John helped me figure out a problem TurboTax was having. John was great. He is very kind and engaging. You can tell he's on your team. The software, however, is not. I'm sticking with FreeTaxUSA.
Date published: 2022-04-13
Rated 5 out of 5 by from awesom I always use Turbo Tax, have been for the last 15 years. I trust them.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbotax is easy!! It was very thorough, although sometimes redundant. If you take your time, and follow every step, it is very easy.
Date published: 2022-04-13
Rated 5 out of 5 by from Satisfied Customer Makes doing taxes easy. Used Turbo Tax account to retrieve license number. Very convenient.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax experience Been using for over 25 years. Easy to use, answer the questions and TurboTax does all the calculations and fills in all the necessary forms.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax FTW AMAZING AMAZING AMAZING AMAZING AMAZING AMAZING!!!!!!!!
Date published: 2022-04-13
Rated 5 out of 5 by from OK Useful tool. Kind of slow on update. everything else is good.
Date published: 2022-04-13
Rated 5 out of 5 by from Gets taxes done, needs tweaks. Finding where to put OID interest should not require the help function A 'go to the last section completed' would be helpful.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 5343
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Issues with multiple 1098 Mostly OK experience but surprised to see issues with multiple 1098 which caused me to redo my taxes.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is the best tax software out there!!!!! Turbo Tax is very user friendly. Explanations of tax issues and forms makes it easy to understand.
Date published: 2022-04-13
Rated 2 out of 5 by from Remembering Why I Switched Should have stuck with FreeTaxUSA like I did last year. TurboTax never lets me view my credit score or download my return. There is always a problem, every single time with verifying my identity. Plus, it's just too expensive for what I need. I was going to give it 1 star but John helped me figure out a problem TurboTax was having. John was great. He is very kind and engaging. You can tell he's on your team. The software, however, is not. I'm sticking with FreeTaxUSA.
Date published: 2022-04-13
Rated 5 out of 5 by from awesom I always use Turbo Tax, have been for the last 15 years. I trust them.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbotax is easy!! It was very thorough, although sometimes redundant. If you take your time, and follow every step, it is very easy.
Date published: 2022-04-13
Rated 5 out of 5 by from Satisfied Customer Makes doing taxes easy. Used Turbo Tax account to retrieve license number. Very convenient.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax experience Been using for over 25 years. Easy to use, answer the questions and TurboTax does all the calculations and fills in all the necessary forms.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax FTW AMAZING AMAZING AMAZING AMAZING AMAZING AMAZING!!!!!!!!
Date published: 2022-04-13
Rated 5 out of 5 by from OK Useful tool. Kind of slow on update. everything else is good.
Date published: 2022-04-13
Rated 5 out of 5 by from Gets taxes done, needs tweaks. Finding where to put OID interest should not require the help function A 'go to the last section completed' would be helpful.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 5343