TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281630 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TURBO TAX IS FAMILY TRADITION I HAVE USED TURBO TAX FOR YEARS , I THINK WE HAVE ALL OUR CHILDREN AND NOW GRANCHILDREN USWING YOU ,LOL . I GUESS YOU COULD SAY TURBO TAX IS A FAMILY TRADITION NOW .
Date published: 2021-03-24
Rated 5 out of 5 by from With your Hand it Over I saved BIG TIME My wife and I had alot going on last year, unemployment because of Covid, taking money out of my IRA with the Cares Act, and having to quit work at all because of Disability. I tried to do it my self online with Turbo Tax and got overwhelmed. So I handed it of to Turbo Tax and Liang was wonderful, talking with me and long story short. She saved what I thought I was going to pay from $21000.00 to only $2910 which excluded my State Tax! Thank you Turbotax and your representative Liang.
Date published: 2021-03-24
Rated 1 out of 5 by from Turbotax is awful TurboTax is a garbage application. Sure it'll help you get through your taxes easy, but they'll charge you an arm and a leg for it. When I entered in my child's info they might as well have just gave me the address to mail my first born. What a rip off. Won't use again.
Date published: 2021-03-24
Rated 5 out of 5 by from Super Easy and Accurate I've used Turbo Tax for many years. It's so easy and accurate that I wouldn't do my taxes any other way. They are also completely up to date with any tax changes including during tax season. You rock Turbo Tax!
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax Free rules TurboTax Free was easy to use. It went step by step with me through my refund explaining everything I needed to know.
Date published: 2021-03-24
Rated 5 out of 5 by from very nice and easy very good and easy to use and it took very short time
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is Great Fast, reliable, smart. Turbo tax helps me do my taxes faster and efficient to get my tax return from the federal and state.
Date published: 2021-03-24
Rated 2 out of 5 by from It wouldn't let me transmit my tax returns I called Turbo Tax customer service 3 times. The first 2 agents hung up on me! The third agent was patient and did help me resolve my problem. I needed to do updates on the software. This was so stressful! Turbotax is supposed to make it easy for us.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax got us thru new problems! Turbo tax has changed to new program & we had new situation. Double hit w/a rebound! Without live help we would have gone to a local service. Amy walked me through the steps and put me at ease. Nice refund coming. Thanx.
Date published: 2021-03-24
Rated 3 out of 5 by from I love TurboTax, but... I usually do my own taxes through turbo tax and then just have an advisor look over them to answer any questions about deductions and to make sure I am getting the most credits available to me. This time, the tax person didn't seem as efficient as before. every piece of info requested came in an email which i had to go answer 2-5 questions but each different subject was sent in a different email and there were so many of them. I didn't like how long things took either.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5343
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS FAMILY TRADITION I HAVE USED TURBO TAX FOR YEARS , I THINK WE HAVE ALL OUR CHILDREN AND NOW GRANCHILDREN USWING YOU ,LOL . I GUESS YOU COULD SAY TURBO TAX IS A FAMILY TRADITION NOW .
Date published: 2021-03-24
Rated 5 out of 5 by from With your Hand it Over I saved BIG TIME My wife and I had alot going on last year, unemployment because of Covid, taking money out of my IRA with the Cares Act, and having to quit work at all because of Disability. I tried to do it my self online with Turbo Tax and got overwhelmed. So I handed it of to Turbo Tax and Liang was wonderful, talking with me and long story short. She saved what I thought I was going to pay from $21000.00 to only $2910 which excluded my State Tax! Thank you Turbotax and your representative Liang.
Date published: 2021-03-24
Rated 1 out of 5 by from Turbotax is awful TurboTax is a garbage application. Sure it'll help you get through your taxes easy, but they'll charge you an arm and a leg for it. When I entered in my child's info they might as well have just gave me the address to mail my first born. What a rip off. Won't use again.
Date published: 2021-03-24
Rated 5 out of 5 by from Super Easy and Accurate I've used Turbo Tax for many years. It's so easy and accurate that I wouldn't do my taxes any other way. They are also completely up to date with any tax changes including during tax season. You rock Turbo Tax!
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax Free rules TurboTax Free was easy to use. It went step by step with me through my refund explaining everything I needed to know.
Date published: 2021-03-24
Rated 5 out of 5 by from very nice and easy very good and easy to use and it took very short time
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is Great Fast, reliable, smart. Turbo tax helps me do my taxes faster and efficient to get my tax return from the federal and state.
Date published: 2021-03-24
Rated 2 out of 5 by from It wouldn't let me transmit my tax returns I called Turbo Tax customer service 3 times. The first 2 agents hung up on me! The third agent was patient and did help me resolve my problem. I needed to do updates on the software. This was so stressful! Turbotax is supposed to make it easy for us.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax got us thru new problems! Turbo tax has changed to new program & we had new situation. Double hit w/a rebound! Without live help we would have gone to a local service. Amy walked me through the steps and put me at ease. Nice refund coming. Thanx.
Date published: 2021-03-24
Rated 3 out of 5 by from I love TurboTax, but... I usually do my own taxes through turbo tax and then just have an advisor look over them to answer any questions about deductions and to make sure I am getting the most credits available to me. This time, the tax person didn't seem as efficient as before. every piece of info requested came in an email which i had to go answer 2-5 questions but each different subject was sent in a different email and there were so many of them. I didn't like how long things took either.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5343