TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
buschgrp from
turbo tax created self employment t in error
turbo tax created self employment form in error from a 1099 m and would not let me delete it. There was no way to contact them. This is the worst update I have used.
Date published: 2023-03-26
Rated 2 out of 5 by
ATOM831 from
rip off
your services are a rip off, you're constantly up-charging and the live support is absolute trash..
Date published: 2023-03-26
Rated 4 out of 5 by
racht_psalm27 from
Intuitive to use
As always was very straightforward to use TurboTax in getting my taxes done. I liked the new racetrack feature which shows you how long it can take to get taxes done. One thing that would be great is if the live tax chat feature was provided under the basic tax prep plan.
Date published: 2023-03-26
Rated 3 out of 5 by
Chmart from
TurboTax is Expensive
I use TurboTax because I want to make sure I do my taxes correctly, but it is very expensive. I didn't get help from any of their tax professionals or their Max Protection. It still cost over $200.
Date published: 2023-03-26
Rated 5 out of 5 by
LALORD from
TURBOTAX WAS EASY
EASY TO USE PLATFORM WITH TOOLS THAT HELP MAKE THE PROCESS EVEN EASIER WITH THE W-2 FORM AND WHAT NOT
Date published: 2023-03-26
Rated 5 out of 5 by
Namastayaway from
I enjoy doing my own taxes w the expert
I realized after 20 years of paying a tax preparer that they use software similar to turbo tax. I enjoy sitting down in a quiet space preparing my taxes every year, thanks to your software, suggestions, tips, and guidance along the way
Date published: 2023-03-26
Rated 2 out of 5 by
LaurenK101010233333334 from
I declined premium services but was still charged
I specifically opted out of premium services but was still charged $44. When I saw that on the final review page, I went back and opted out again, but yet it still remained. I also opted out of the Experian identity part so I'm not getting any value from this $44 and don't want it, but as far as I can tell there was no way to not pay for it. Dark design pattern.
Date published: 2023-03-26
Rated 4 out of 5 by
hope0123isme from
Tax return was simple
As usual, Turbo Tax was my only choice. TY! Will continue to use it each year.
Date published: 2023-03-26
Rated 5 out of 5 by
sheelee924 from
my tax filing 2022
Easy to follow and easy to complete,that is all I can say
Date published: 2023-03-26
Rated 5 out of 5 by
Jojo0147 from
Turbo Tax is just amazing
Thanks for making the process smoother and reliable. Good way for everyone to file their taxes.
All TurboTax® Offerings Reviews - Page 5342
Date published: 2023-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
buschgrp from
turbo tax created self employment t in error
turbo tax created self employment form in error from a 1099 m and would not let me delete it. There was no way to contact them. This is the worst update I have used.
Date published: 2023-03-26
Rated 2 out of 5 by
ATOM831 from
rip off
your services are a rip off, you're constantly up-charging and the live support is absolute trash..
Date published: 2023-03-26
Rated 4 out of 5 by
racht_psalm27 from
Intuitive to use
As always was very straightforward to use TurboTax in getting my taxes done. I liked the new racetrack feature which shows you how long it can take to get taxes done. One thing that would be great is if the live tax chat feature was provided under the basic tax prep plan.
Date published: 2023-03-26
Rated 3 out of 5 by
Chmart from
TurboTax is Expensive
I use TurboTax because I want to make sure I do my taxes correctly, but it is very expensive. I didn't get help from any of their tax professionals or their Max Protection. It still cost over $200.
Date published: 2023-03-26
Rated 5 out of 5 by
LALORD from
TURBOTAX WAS EASY
EASY TO USE PLATFORM WITH TOOLS THAT HELP MAKE THE PROCESS EVEN EASIER WITH THE W-2 FORM AND WHAT NOT
Date published: 2023-03-26
Rated 5 out of 5 by
Namastayaway from
I enjoy doing my own taxes w the expert
I realized after 20 years of paying a tax preparer that they use software similar to turbo tax. I enjoy sitting down in a quiet space preparing my taxes every year, thanks to your software, suggestions, tips, and guidance along the way
Date published: 2023-03-26
Rated 2 out of 5 by
LaurenK101010233333334 from
I declined premium services but was still charged
I specifically opted out of premium services but was still charged $44. When I saw that on the final review page, I went back and opted out again, but yet it still remained. I also opted out of the Experian identity part so I'm not getting any value from this $44 and don't want it, but as far as I can tell there was no way to not pay for it. Dark design pattern.
Date published: 2023-03-26
Rated 4 out of 5 by
hope0123isme from
Tax return was simple
As usual, Turbo Tax was my only choice. TY! Will continue to use it each year.
Date published: 2023-03-26
Rated 5 out of 5 by
sheelee924 from
my tax filing 2022
Easy to follow and easy to complete,that is all I can say
Date published: 2023-03-26
Rated 5 out of 5 by
Jojo0147 from
Turbo Tax is just amazing
Thanks for making the process smoother and reliable. Good way for everyone to file their taxes.
All TurboTax® Offerings Reviews - Page 5342
Date published: 2023-03-26