TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 2 out of 5 by from Turbotax has changed. I have used TurboTax for decades. I have always enjoyed using it. I do know know what has happened this year but the CD version, which I have always used, no longer has the calculator which saved time. For a reason I do not know, it would not bring all of my prior information over into the current return. I had to insert much of it and I was not able to compare figures with last year as I normally do. Almost all of the cells had $0 instead of last year's figures. There was an additional issue that I had to find a workaround because it wouldn't save the current year to my hard drive. I am not sure what to do about tax preparation in future. Turbotax has always been wonderful, but this year I am disappointed.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbotax is great Richard did a wonderful job, thank you! Very thorough!
Date published: 2022-03-05
Rated 1 out of 5 by from Very hard to import cryptocurrency data Had to resort to 3rd party software to transfer my cryptocurrency data to Turbotax. The online version seems to be better than the CD version in this regard but still doesn't have great compatibility with cryptocurrency exchanges.
Date published: 2022-03-05
Rated 1 out of 5 by from Turbo Tax has problems I cannot print out a copy of my federal return. I cannot save the data to a place with my name on it. Also, it was a waste of time to have to put a zero in every blank box on every 1099-R that I had. I had to figure out that to get rid of something I had to check the incorrect box and then check the correct box to get rid of an error.
Date published: 2022-03-05
Rated 5 out of 5 by from I love this progrfam Features and the information provided to help you through the program is great.
Date published: 2022-03-05
Rated 5 out of 5 by from TurboTax is legit I've been using TurboTax for the past few years now. Going through the filing process keeps getting easier with all of the helpful tools and information. Highly recommend!
Date published: 2022-03-05
Rated 5 out of 5 by from simple Able to get help if you need it, if you dont then they let you take that part off and you pay less, but if you need that help they are there to help you.
Date published: 2022-03-05
Rated 5 out of 5 by from Great service This is my first time using the full service, and it was really quick and easy. Everyone was very communicative and helpful.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax is easy Small business and personal taxes are a breeze with turbo Tax. I got the most out of my refund
Date published: 2022-03-05
Rated 3 out of 5 by from Consistency Matters Each year, I experience some form of difficulty somewhere in the program that causes a delay in smoothly and quickly entering my information. This year Turbo tax would not tranfer my previos years infomation. It also couldn't identify my logn for Tax deduction files. Super bummer.
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5342
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbotax has changed. I have used TurboTax for decades. I have always enjoyed using it. I do know know what has happened this year but the CD version, which I have always used, no longer has the calculator which saved time. For a reason I do not know, it would not bring all of my prior information over into the current return. I had to insert much of it and I was not able to compare figures with last year as I normally do. Almost all of the cells had $0 instead of last year's figures. There was an additional issue that I had to find a workaround because it wouldn't save the current year to my hard drive. I am not sure what to do about tax preparation in future. Turbotax has always been wonderful, but this year I am disappointed.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbotax is great Richard did a wonderful job, thank you! Very thorough!
Date published: 2022-03-05
Rated 1 out of 5 by from Very hard to import cryptocurrency data Had to resort to 3rd party software to transfer my cryptocurrency data to Turbotax. The online version seems to be better than the CD version in this regard but still doesn't have great compatibility with cryptocurrency exchanges.
Date published: 2022-03-05
Rated 1 out of 5 by from Turbo Tax has problems I cannot print out a copy of my federal return. I cannot save the data to a place with my name on it. Also, it was a waste of time to have to put a zero in every blank box on every 1099-R that I had. I had to figure out that to get rid of something I had to check the incorrect box and then check the correct box to get rid of an error.
Date published: 2022-03-05
Rated 5 out of 5 by from I love this progrfam Features and the information provided to help you through the program is great.
Date published: 2022-03-05
Rated 5 out of 5 by from TurboTax is legit I've been using TurboTax for the past few years now. Going through the filing process keeps getting easier with all of the helpful tools and information. Highly recommend!
Date published: 2022-03-05
Rated 5 out of 5 by from simple Able to get help if you need it, if you dont then they let you take that part off and you pay less, but if you need that help they are there to help you.
Date published: 2022-03-05
Rated 5 out of 5 by from Great service This is my first time using the full service, and it was really quick and easy. Everyone was very communicative and helpful.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax is easy Small business and personal taxes are a breeze with turbo Tax. I got the most out of my refund
Date published: 2022-03-05
Rated 3 out of 5 by from Consistency Matters Each year, I experience some form of difficulty somewhere in the program that causes a delay in smoothly and quickly entering my information. This year Turbo tax would not tranfer my previos years infomation. It also couldn't identify my logn for Tax deduction files. Super bummer.
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5342