TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from OLDER VERSIONS of TURBOTAX WERE BETTER I miss the format where you could "drill - down" to see where a number was created. I believe this current version is cumbersome.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX IS EASY I'VE BEEN USING TURBO TAX FOR 8 YRS, VERY EASY & FAST
Date published: 2021-03-02
Rated 1 out of 5 by from $150 to File my Taxes with an HSA Account A big letdown when they charge you $150 to file your Taxes with an HSA Account. Relatively misleading. Next year I'll look for an alternative to Turbotax. #TurboPass
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo got me turnt tho Thank you for blessing my entire family with business tools at our finger tips..
Date published: 2021-03-02
Rated 5 out of 5 by from ] turbo is great It was easy and got a great deal,highly recommended
Date published: 2021-03-02
Rated 5 out of 5 by from Typical exceptional Turbo Tax experience For over a decade I've used Turbo Tax to calculate and file my personal tax returns. while some years' tax situations have been more complex than others, none have been simple. Turbo Tax handled them all with aplomb, with no issues, and in a very clear and easy to understand (for the situation) fashion. I highly recommend this product.
Date published: 2021-03-02
Rated 5 out of 5 by from Great to use I've been using Turbotax for years since i got divorced. It's really self explaining and gives you indicators if something looks off. Plus they always look over your return multiple times to make sure they are getting you the best possible refund. I will continue to use them every year.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax Live Chat is awesome! I contacted Live Chat and was helped by Rich. My question was about taxability of prior year tax refund. The answer varies by state, Rich took the time to ensure his answer was correct for my state. He was able to quickly overcome technical glitches to ensure we could share my screen. His support was awesome!
Date published: 2021-03-02
Rated 3 out of 5 by from Mostly great, but had a terrible bug TurboTax does mostly a great job and we've used it for several years. This year, however, it had a terrible bug involving ESPP cost basis (did not transfer calculated values correctly to the IRS form). It was eventually (mostly) fixed, but it cost us many, many hours looking through TurboTax forums for solutions and triple-checking TurboTax calculations. Next year we'll need to decide whether to trust TurboTax or spend the money on a tax consultant.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax My first time doing my own taxes it was so easy and less stressfull will be coming back next year!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 5339
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from OLDER VERSIONS of TURBOTAX WERE BETTER I miss the format where you could "drill - down" to see where a number was created. I believe this current version is cumbersome.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX IS EASY I'VE BEEN USING TURBO TAX FOR 8 YRS, VERY EASY & FAST
Date published: 2021-03-02
Rated 1 out of 5 by from $150 to File my Taxes with an HSA Account A big letdown when they charge you $150 to file your Taxes with an HSA Account. Relatively misleading. Next year I'll look for an alternative to Turbotax. #TurboPass
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo got me turnt tho Thank you for blessing my entire family with business tools at our finger tips..
Date published: 2021-03-02
Rated 5 out of 5 by from ] turbo is great It was easy and got a great deal,highly recommended
Date published: 2021-03-02
Rated 5 out of 5 by from Typical exceptional Turbo Tax experience For over a decade I've used Turbo Tax to calculate and file my personal tax returns. while some years' tax situations have been more complex than others, none have been simple. Turbo Tax handled them all with aplomb, with no issues, and in a very clear and easy to understand (for the situation) fashion. I highly recommend this product.
Date published: 2021-03-02
Rated 5 out of 5 by from Great to use I've been using Turbotax for years since i got divorced. It's really self explaining and gives you indicators if something looks off. Plus they always look over your return multiple times to make sure they are getting you the best possible refund. I will continue to use them every year.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax Live Chat is awesome! I contacted Live Chat and was helped by Rich. My question was about taxability of prior year tax refund. The answer varies by state, Rich took the time to ensure his answer was correct for my state. He was able to quickly overcome technical glitches to ensure we could share my screen. His support was awesome!
Date published: 2021-03-02
Rated 3 out of 5 by from Mostly great, but had a terrible bug TurboTax does mostly a great job and we've used it for several years. This year, however, it had a terrible bug involving ESPP cost basis (did not transfer calculated values correctly to the IRS form). It was eventually (mostly) fixed, but it cost us many, many hours looking through TurboTax forums for solutions and triple-checking TurboTax calculations. Next year we'll need to decide whether to trust TurboTax or spend the money on a tax consultant.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax My first time doing my own taxes it was so easy and less stressfull will be coming back next year!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 5339