TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbotax is a great program! Sometimes a little difficult to follow; but overall, a good program.
Date published: 2023-03-30
Rated 4 out of 5 by from Good I started with Deluxe Live, but was instructed to upgrade to Premier due to thinking I had to attach some K-1s. Turns out I did not need to file k-1, but was still charged with an upgrade. I'm not happy for the additional charge for not.
Date published: 2023-03-30
Rated 4 out of 5 by from The least annoying and most capable option A bit annoyed that you round off amounts to the nearest dollar. I like seeing the amount exactly matching those on my forms. And I don't care about the extra work my computer has to do to manage the pennies! Irksome in that you used to keep them... But what's really annoying is all of the tiny non-resizeable text. Even if you couldn't fully support the native platform (I'm assuming this is written in some sort of platform-independent way) you could at least provide you own rudimentary zoom feature. I would have just stayed with H & R Block except that TurboTax is better with some investment requirements (e.g. foreign tax credit, the stupid estimated payments thing).
Date published: 2023-03-30
Rated 4 out of 5 by from Great way to file taxes Excellent program to file taxes and less expensive than having someone else prepare them.
Date published: 2023-03-30
Rated 3 out of 5 by from not easy to use isn't easy to use very dissatisfied with the cost, they charged my more, and the cost only showed after I placed the order with my credit card
Date published: 2023-03-30
Rated 5 out of 5 by from turbo tax was amazing He was quick and easy, he helped me understood area where i was confused and just was exceptional helper. couldn't do it without him
Date published: 2023-03-30
Rated 5 out of 5 by from good This service is great easy to use and friendly help
Date published: 2023-03-30
Rated 5 out of 5 by from Takes the stress out of filing taxes I've been using TurboTax for years. Each year it is quick and easy to file my taxes and I'm confident that I am getting the most out of my refund. By answering simple questions TurboTax gets all the information they need to ensure that my tax return is complete, accurate, and that I get every dollar I am entitled to.
Date published: 2023-03-30
Rated 5 out of 5 by from Great customer service from Dianne Dianne walked me through filing, excellent customer service, thank you
Date published: 2023-03-30
Rated 5 out of 5 by from Easy to do with explanations The most simple turbo tax plan is great! I used it for stocks/investments, retirement, W-2s, and more. It takes you step by step, literally!! If you don't know how to find something or what the questions means, there's usually a hyperlink to press so it explains it off to the side. VERY HELPFULL! I've been doing turbo tax for myself and parents for over 5 years. Highly recommend. And repeat customers usually get some sort of discount for future years.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 5338
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is a great program! Sometimes a little difficult to follow; but overall, a good program.
Date published: 2023-03-30
Rated 4 out of 5 by from Good I started with Deluxe Live, but was instructed to upgrade to Premier due to thinking I had to attach some K-1s. Turns out I did not need to file k-1, but was still charged with an upgrade. I'm not happy for the additional charge for not.
Date published: 2023-03-30
Rated 4 out of 5 by from The least annoying and most capable option A bit annoyed that you round off amounts to the nearest dollar. I like seeing the amount exactly matching those on my forms. And I don't care about the extra work my computer has to do to manage the pennies! Irksome in that you used to keep them... But what's really annoying is all of the tiny non-resizeable text. Even if you couldn't fully support the native platform (I'm assuming this is written in some sort of platform-independent way) you could at least provide you own rudimentary zoom feature. I would have just stayed with H & R Block except that TurboTax is better with some investment requirements (e.g. foreign tax credit, the stupid estimated payments thing).
Date published: 2023-03-30
Rated 4 out of 5 by from Great way to file taxes Excellent program to file taxes and less expensive than having someone else prepare them.
Date published: 2023-03-30
Rated 3 out of 5 by from not easy to use isn't easy to use very dissatisfied with the cost, they charged my more, and the cost only showed after I placed the order with my credit card
Date published: 2023-03-30
Rated 5 out of 5 by from turbo tax was amazing He was quick and easy, he helped me understood area where i was confused and just was exceptional helper. couldn't do it without him
Date published: 2023-03-30
Rated 5 out of 5 by from good This service is great easy to use and friendly help
Date published: 2023-03-30
Rated 5 out of 5 by from Takes the stress out of filing taxes I've been using TurboTax for years. Each year it is quick and easy to file my taxes and I'm confident that I am getting the most out of my refund. By answering simple questions TurboTax gets all the information they need to ensure that my tax return is complete, accurate, and that I get every dollar I am entitled to.
Date published: 2023-03-30
Rated 5 out of 5 by from Great customer service from Dianne Dianne walked me through filing, excellent customer service, thank you
Date published: 2023-03-30
Rated 5 out of 5 by from Easy to do with explanations The most simple turbo tax plan is great! I used it for stocks/investments, retirement, W-2s, and more. It takes you step by step, literally!! If you don't know how to find something or what the questions means, there's usually a hyperlink to press so it explains it off to the side. VERY HELPFULL! I've been doing turbo tax for myself and parents for over 5 years. Highly recommend. And repeat customers usually get some sort of discount for future years.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 5338