TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by don pasko from like the feature to walk through each section would like more information about schedule C Schedule 1 and specifically about the very confusing Social Security Benefits Worksheet.
Date published: 2023-03-30
Rated 5 out of 5 by ALTruthTeller from Does the Job Year After Year Steps me through my returns and checks my work behind me. Also imports most of my data. I recommend always using the local version as your tax records need to be under your control.
Date published: 2023-03-30
Rated 5 out of 5 by John363 from Excellent guide First time used, worked out easier than expected and the walkthru was simple
Date published: 2023-03-30
Rated 1 out of 5 by HaydenM from TurboTax is Awful Stop making people pay to pay money to the government
Date published: 2023-03-30
Rated 5 out of 5 by Nancy1257 from Easy, math correct, always have access to copies Really, easy and you know the math is correct. Also, it the system prompts you
Date published: 2023-03-30
Rated 2 out of 5 by texas_scot from Annoying bugs, sorely lacking state return TurboTax continues to deteriorate year after year. This year there were a few actual bugs where I was not able to enter information via the interview (no entry accepted into the field), and had to go into forms mode to make the entry. Data source and entry explanation in forms mode is sometimes inaccurate or altogether missing. Some of the interview flow is inconsistent e.g. if I need to go back and adjust a capital gain entry, I am forced to page through all my foreign account entries again (why isn't it a separate entry area). Two incredibly frustrating 'features' that I've reported for the past several years and never gotten any feedback on: (1) inability to paste a password into the password field for downloading from financial institutions. We are all recommended to use password managers and long random passwords, so this forces me to type in a 12+ character string rather than being able to cut / paste from my password manager (2) why do you pester me to provide my mailing address, email, cell every time I start the program? You claim it is to allow you to contact me if there is important IRS information - well guess what you have my email and my intuit account. Let me say 'no thanks', or at least pre-populate the information from the prior year. Finally, the support for the state return is pretty dismal. The interview doesn't even cover all the federal to state adjustments and in forms mode there is no help whatsoever. Disappointing and I may well try another option next year.
Date published: 2023-03-30
Rated 4 out of 5 by FdPCory from Amending a 2021 Return It was confusing!!!! Just to get to file the amendment was very difficult
Date published: 2023-03-30
Rated 5 out of 5 by Samandkylad from Patricia was helpful Very quick process. The live expert helped answer all my questions.
Date published: 2023-03-30
Rated 4 out of 5 by TTSABD from TurboTax Too expensive for what it provides. The fees increase each year with no extra value.
Date published: 2023-03-30
Rated 5 out of 5 by MMJRF from TurboTax is fantastic! Always makes doing my taxes easy and sometimes even fun! I really appreciate TurboTax
All TurboTax® Offerings Reviews - Page 5337
Date published: 2023-03-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by don pasko from like the feature to walk through each section would like more information about schedule C Schedule 1 and specifically about the very confusing Social Security Benefits Worksheet.
Date published: 2023-03-30
Rated 5 out of 5 by ALTruthTeller from Does the Job Year After Year Steps me through my returns and checks my work behind me. Also imports most of my data. I recommend always using the local version as your tax records need to be under your control.
Date published: 2023-03-30
Rated 5 out of 5 by John363 from Excellent guide First time used, worked out easier than expected and the walkthru was simple
Date published: 2023-03-30
Rated 1 out of 5 by HaydenM from TurboTax is Awful Stop making people pay to pay money to the government
Date published: 2023-03-30
Rated 5 out of 5 by Nancy1257 from Easy, math correct, always have access to copies Really, easy and you know the math is correct. Also, it the system prompts you
Date published: 2023-03-30
Rated 2 out of 5 by texas_scot from Annoying bugs, sorely lacking state return TurboTax continues to deteriorate year after year. This year there were a few actual bugs where I was not able to enter information via the interview (no entry accepted into the field), and had to go into forms mode to make the entry. Data source and entry explanation in forms mode is sometimes inaccurate or altogether missing. Some of the interview flow is inconsistent e.g. if I need to go back and adjust a capital gain entry, I am forced to page through all my foreign account entries again (why isn't it a separate entry area). Two incredibly frustrating 'features' that I've reported for the past several years and never gotten any feedback on: (1) inability to paste a password into the password field for downloading from financial institutions. We are all recommended to use password managers and long random passwords, so this forces me to type in a 12+ character string rather than being able to cut / paste from my password manager (2) why do you pester me to provide my mailing address, email, cell every time I start the program? You claim it is to allow you to contact me if there is important IRS information - well guess what you have my email and my intuit account. Let me say 'no thanks', or at least pre-populate the information from the prior year. Finally, the support for the state return is pretty dismal. The interview doesn't even cover all the federal to state adjustments and in forms mode there is no help whatsoever. Disappointing and I may well try another option next year.
Date published: 2023-03-30
Rated 4 out of 5 by FdPCory from Amending a 2021 Return It was confusing!!!! Just to get to file the amendment was very difficult
Date published: 2023-03-30
Rated 5 out of 5 by Samandkylad from Patricia was helpful Very quick process. The live expert helped answer all my questions.
Date published: 2023-03-30
Rated 4 out of 5 by TTSABD from TurboTax Too expensive for what it provides. The fees increase each year with no extra value.
Date published: 2023-03-30
Rated 5 out of 5 by MMJRF from TurboTax is fantastic! Always makes doing my taxes easy and sometimes even fun! I really appreciate TurboTax
All TurboTax® Offerings Reviews - Page 5337
Date published: 2023-03-30