TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from 2020 Review This has been the first year of many many years that I have been disappointed in Turbo Tax. I had to call your help line for questions I couldn't find answers to, the first time I was disconnected and the second time when I finally reached a "Tax Expert" she didn't have an answer for me and suggested I check out the online forum... Then when I had to file a CA state tax return and after paying $45 dollars, I was pretty much hung out to dry. Turbo Tax told me the CA link to go to to figure my taxes. I thought that's why I was paying Turbo Tax so I wouldn't have to be the "Tax Expert" and figure the calculations on taxes.
Date published: 2021-03-24
Rated 5 out of 5 by from Excellent Software Love Turbo Tax makes it simple and easy. Love the import features, especially from acorns.
Date published: 2021-03-24
Rated 5 out of 5 by from 5 years strong with TurboTax 2021 is my 5th year filing my taxes electronically through TurboTax and I absolutely love it. I have had no issues getting through the process. Anytime I am unsure as to what documentation is required or if I don't fully understand a step, there are prompts along the entire process that helps break it down and simplify it for me. I will continue to use TurboTax for at least another 5 years!
Date published: 2021-03-24
Rated 5 out of 5 by from turbo tax turbo tax easy to use and if you need to help online tax pro is available and its affordable price I would use turbo tax
Date published: 2021-03-24
Rated 5 out of 5 by from Great She eas very helpful walked me all the way through
Date published: 2021-03-24
Rated 5 out of 5 by from Super Simple to Use I have used Turbo Tax for many years and have always felt confident about my returns and refunds.
Date published: 2021-03-24
Rated 5 out of 5 by from Love! Easy to use with simple directions. Glad I chose turbo tax
Date published: 2021-03-24
Rated 4 out of 5 by from User friendly First time using it. Very easy and I didn't have to pay a tax preparer fee.
Date published: 2021-03-24
Rated 2 out of 5 by from You're slipping in quality of your product Difficult to get program to take me through all the steps I needed. For example just would not take my property taxes and I had to go to the deduction form instead. Wouldn't print out the state return. I've used Turbo Tax for many years and this was my worst experience to date
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is easy for a first time filer to use. It made the process very easy.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5334
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from 2020 Review This has been the first year of many many years that I have been disappointed in Turbo Tax. I had to call your help line for questions I couldn't find answers to, the first time I was disconnected and the second time when I finally reached a "Tax Expert" she didn't have an answer for me and suggested I check out the online forum... Then when I had to file a CA state tax return and after paying $45 dollars, I was pretty much hung out to dry. Turbo Tax told me the CA link to go to to figure my taxes. I thought that's why I was paying Turbo Tax so I wouldn't have to be the "Tax Expert" and figure the calculations on taxes.
Date published: 2021-03-24
Rated 5 out of 5 by from Excellent Software Love Turbo Tax makes it simple and easy. Love the import features, especially from acorns.
Date published: 2021-03-24
Rated 5 out of 5 by from 5 years strong with TurboTax 2021 is my 5th year filing my taxes electronically through TurboTax and I absolutely love it. I have had no issues getting through the process. Anytime I am unsure as to what documentation is required or if I don't fully understand a step, there are prompts along the entire process that helps break it down and simplify it for me. I will continue to use TurboTax for at least another 5 years!
Date published: 2021-03-24
Rated 5 out of 5 by from turbo tax turbo tax easy to use and if you need to help online tax pro is available and its affordable price I would use turbo tax
Date published: 2021-03-24
Rated 5 out of 5 by from Great She eas very helpful walked me all the way through
Date published: 2021-03-24
Rated 5 out of 5 by from Super Simple to Use I have used Turbo Tax for many years and have always felt confident about my returns and refunds.
Date published: 2021-03-24
Rated 5 out of 5 by from Love! Easy to use with simple directions. Glad I chose turbo tax
Date published: 2021-03-24
Rated 4 out of 5 by from User friendly First time using it. Very easy and I didn't have to pay a tax preparer fee.
Date published: 2021-03-24
Rated 2 out of 5 by from You're slipping in quality of your product Difficult to get program to take me through all the steps I needed. For example just would not take my property taxes and I had to go to the deduction form instead. Wouldn't print out the state return. I've used Turbo Tax for many years and this was my worst experience to date
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is easy for a first time filer to use. It made the process very easy.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5334