TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281677 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from I love TurboTax I have used Turbo Tax for years it is the best one out there. The things in our life that change have new tax forms that we must do. Turbo tax has our backs and always makes tax time easy.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax Rocks I have used Turbo Tax for years. It is easy and good to me.
Date published: 2021-05-10
Rated 4 out of 5 by from Easy This was the first time using turbo tax to file my Mom's return. She is retired and has income from a few different sources. The service walked us through the different forms and was easy to do. The only issue we had is with the identity. She paper filed last year and we entered the AGI from 2019 and rounded to the nearest cent as instructed to do. The returns were rejected because the AGI didn't match. I have changed the figure and just dropped the cents. We are waiting to see if they go through.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo tax is awesome We did not engage with a turbo tax person. We did it all ourselves.
Date published: 2021-05-10
Rated 3 out of 5 by from 1099R processing errors never fixed in 2020 TT Beware of Errors in processing 1009R even when automatically transmitted. TurboTax this year was repeatedly treating mega backdoor after-tax 401K contribution rollovers to Roth IRA as taxable events. I could only correct it by going into forms manually and reconfiguring the 1099R worksheet. First year this programing has been messed up and never fixed.
Date published: 2021-05-10
Rated 2 out of 5 by from Frustrated had to pay for service, $60, felt that was not explained
Date published: 2021-05-10
Rated 5 out of 5 by from This actually was AWSOME!! This has been the easiest tax season I've ever had!!! TurboTax rocks!
Date published: 2021-05-10
Rated 5 out of 5 by from Tension free !! My experience with Jennifer was amazing. She was patient and answered all my questions with insightful info. I highly recommend Turbotax for complex returns. You can put your mind at ease that your returns are filed correctly.
Date published: 2021-05-10
Rated 4 out of 5 by from TTAX IS ADEQUATE TURBOTAX IS ADEQUATE AND MOSTLY GOOD PRODUCT FOR MAKING YOUR TAX RETURN. Pricing however is not justified in my opinion. Premier product for years included one state return for free and it should continue to do so. For 3 returns (federal + 2 states) price is close to what you would pay to other accounting services, that will do taxes for you. Fix it ! Price must be right !
Date published: 2021-05-10
Rated 4 out of 5 by from Good, except for last minute concern After I clicked to begin transmit for filing, software asked for last minute check for W2 Box 14. This was after many reviews and check had already completed.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 5332
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love TurboTax I have used Turbo Tax for years it is the best one out there. The things in our life that change have new tax forms that we must do. Turbo tax has our backs and always makes tax time easy.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax Rocks I have used Turbo Tax for years. It is easy and good to me.
Date published: 2021-05-10
Rated 4 out of 5 by from Easy This was the first time using turbo tax to file my Mom's return. She is retired and has income from a few different sources. The service walked us through the different forms and was easy to do. The only issue we had is with the identity. She paper filed last year and we entered the AGI from 2019 and rounded to the nearest cent as instructed to do. The returns were rejected because the AGI didn't match. I have changed the figure and just dropped the cents. We are waiting to see if they go through.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo tax is awesome We did not engage with a turbo tax person. We did it all ourselves.
Date published: 2021-05-10
Rated 3 out of 5 by from 1099R processing errors never fixed in 2020 TT Beware of Errors in processing 1009R even when automatically transmitted. TurboTax this year was repeatedly treating mega backdoor after-tax 401K contribution rollovers to Roth IRA as taxable events. I could only correct it by going into forms manually and reconfiguring the 1099R worksheet. First year this programing has been messed up and never fixed.
Date published: 2021-05-10
Rated 2 out of 5 by from Frustrated had to pay for service, $60, felt that was not explained
Date published: 2021-05-10
Rated 5 out of 5 by from This actually was AWSOME!! This has been the easiest tax season I've ever had!!! TurboTax rocks!
Date published: 2021-05-10
Rated 5 out of 5 by from Tension free !! My experience with Jennifer was amazing. She was patient and answered all my questions with insightful info. I highly recommend Turbotax for complex returns. You can put your mind at ease that your returns are filed correctly.
Date published: 2021-05-10
Rated 4 out of 5 by from TTAX IS ADEQUATE TURBOTAX IS ADEQUATE AND MOSTLY GOOD PRODUCT FOR MAKING YOUR TAX RETURN. Pricing however is not justified in my opinion. Premier product for years included one state return for free and it should continue to do so. For 3 returns (federal + 2 states) price is close to what you would pay to other accounting services, that will do taxes for you. Fix it ! Price must be right !
Date published: 2021-05-10
Rated 4 out of 5 by from Good, except for last minute concern After I clicked to begin transmit for filing, software asked for last minute check for W2 Box 14. This was after many reviews and check had already completed.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 5332