TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
jac12345 from
fairly easy to use I have been a user for 8 years
easy to use overall. I keep using the service yearly so must be good.
Date published: 2023-03-26
Rated 4 out of 5 by
MikeBTV from
Solid product - but release notes are a must!
I've used TT for years. Rarely an issue. I am annoyed by the constant updates however when launching and no details on what was impacted.
Date published: 2023-03-26
Rated 5 out of 5 by
OleThundercok from
Turbo Tax is Awesome!!
Very easy to manage for people with zero tax skills
Date published: 2023-03-26
Rated 2 out of 5 by
ahkilia from
was okay
it was okay it was y first time and I got through it will definitely recommend
Date published: 2023-03-26
Rated 5 out of 5 by
ECB8 from
Turbo Tax is an excellent tax preparation product.
Turbo Tax is an excellent tax preparation product. It does the job it advertised to do. I've used it for the last three years with no complaints.
Date published: 2023-03-26
Rated 1 out of 5 by
OneMoreFrustratedCustomer from
TurboTax is completely broken for stock investors
I would have finished in half the time if I did everything by hand myself. The section dealing with investments is completely broken: 1) Software does not interpret 1099-B options writing transactions properly. 2) Software does not deal with RSU and ESPP cost basis properly. 3) Setting option transactions to EXPIRED breaks the proceeds field. 4) Asks me to enter and review tons of data actually not required by the IRS. 5) Insists on filing everything using form 8949 even when everything already has cost basis reported to IRS and could have been done with a couple of lines using only schedule D. 6) the transaction review pages have tons of navigation issues. 7) Still doesn't support section 1256 trades. If it wasn't because I have no other good options for e-filing California state taxes, I would ditch this crap in a second.
Date published: 2023-03-26
Rated 5 out of 5 by
Court1913 from
Great Experience!
Awesome!!! Great experience with filing through TurboTax
Date published: 2023-03-26
Rated 1 out of 5 by
fthetaxsystem from
Turbotax is Trash
Too complicated, some questions are worded terribly, and your company lobbies the government to have this horrible tax system.
Date published: 2023-03-26
Rated 5 out of 5 by
CAA LooHoo from
TURBO TAX RULES
I have been with turbo tax for many years. Their products and service are exceptional, and I recommend them to everyone!
Date published: 2023-03-26
Rated 5 out of 5 by
Bob McDon from
Regular Turbo tax user
I like the way turbo tax carries info from 1099 Div, Int statements, and 1099-B gains and losses directly to the software from the Mutual fund or Brokerage accounts. This saves a lot of time and it does it accurately. It is a little expensive, but I think I will stay with it.
All TurboTax® Offerings Reviews - Page 5329
Date published: 2023-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
jac12345 from
fairly easy to use I have been a user for 8 years
easy to use overall. I keep using the service yearly so must be good.
Date published: 2023-03-26
Rated 4 out of 5 by
MikeBTV from
Solid product - but release notes are a must!
I've used TT for years. Rarely an issue. I am annoyed by the constant updates however when launching and no details on what was impacted.
Date published: 2023-03-26
Rated 5 out of 5 by
OleThundercok from
Turbo Tax is Awesome!!
Very easy to manage for people with zero tax skills
Date published: 2023-03-26
Rated 2 out of 5 by
ahkilia from
was okay
it was okay it was y first time and I got through it will definitely recommend
Date published: 2023-03-26
Rated 5 out of 5 by
ECB8 from
Turbo Tax is an excellent tax preparation product.
Turbo Tax is an excellent tax preparation product. It does the job it advertised to do. I've used it for the last three years with no complaints.
Date published: 2023-03-26
Rated 1 out of 5 by
OneMoreFrustratedCustomer from
TurboTax is completely broken for stock investors
I would have finished in half the time if I did everything by hand myself. The section dealing with investments is completely broken: 1) Software does not interpret 1099-B options writing transactions properly. 2) Software does not deal with RSU and ESPP cost basis properly. 3) Setting option transactions to EXPIRED breaks the proceeds field. 4) Asks me to enter and review tons of data actually not required by the IRS. 5) Insists on filing everything using form 8949 even when everything already has cost basis reported to IRS and could have been done with a couple of lines using only schedule D. 6) the transaction review pages have tons of navigation issues. 7) Still doesn't support section 1256 trades. If it wasn't because I have no other good options for e-filing California state taxes, I would ditch this crap in a second.
Date published: 2023-03-26
Rated 5 out of 5 by
Court1913 from
Great Experience!
Awesome!!! Great experience with filing through TurboTax
Date published: 2023-03-26
Rated 1 out of 5 by
fthetaxsystem from
Turbotax is Trash
Too complicated, some questions are worded terribly, and your company lobbies the government to have this horrible tax system.
Date published: 2023-03-26
Rated 5 out of 5 by
CAA LooHoo from
TURBO TAX RULES
I have been with turbo tax for many years. Their products and service are exceptional, and I recommend them to everyone!
Date published: 2023-03-26
Rated 5 out of 5 by
Bob McDon from
Regular Turbo tax user
I like the way turbo tax carries info from 1099 Div, Int statements, and 1099-B gains and losses directly to the software from the Mutual fund or Brokerage accounts. This saves a lot of time and it does it accurately. It is a little expensive, but I think I will stay with it.
All TurboTax® Offerings Reviews - Page 5329
Date published: 2023-03-26