TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from fairly easy to use I have been a user for 8 years easy to use overall. I keep using the service yearly so must be good.
Date published: 2023-03-26
Rated 4 out of 5 by from Solid product - but release notes are a must! I've used TT for years. Rarely an issue. I am annoyed by the constant updates however when launching and no details on what was impacted.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is Awesome!! Very easy to manage for people with zero tax skills
Date published: 2023-03-26
Rated 2 out of 5 by from was okay it was okay it was y first time and I got through it will definitely recommend
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is an excellent tax preparation product. Turbo Tax is an excellent tax preparation product. It does the job it advertised to do. I've used it for the last three years with no complaints.
Date published: 2023-03-26
Rated 1 out of 5 by from TurboTax is completely broken for stock investors I would have finished in half the time if I did everything by hand myself. The section dealing with investments is completely broken: 1) Software does not interpret 1099-B options writing transactions properly. 2) Software does not deal with RSU and ESPP cost basis properly. 3) Setting option transactions to EXPIRED breaks the proceeds field. 4) Asks me to enter and review tons of data actually not required by the IRS. 5) Insists on filing everything using form 8949 even when everything already has cost basis reported to IRS and could have been done with a couple of lines using only schedule D. 6) the transaction review pages have tons of navigation issues. 7) Still doesn't support section 1256 trades. If it wasn't because I have no other good options for e-filing California state taxes, I would ditch this crap in a second.
Date published: 2023-03-26
Rated 5 out of 5 by from Great Experience! Awesome!!! Great experience with filing through TurboTax
Date published: 2023-03-26
Rated 1 out of 5 by from Turbotax is Trash Too complicated, some questions are worded terribly, and your company lobbies the government to have this horrible tax system.
Date published: 2023-03-26
Rated 5 out of 5 by from TURBO TAX RULES I have been with turbo tax for many years. Their products and service are exceptional, and I recommend them to everyone!
Date published: 2023-03-26
Rated 5 out of 5 by from Regular Turbo tax user I like the way turbo tax carries info from 1099 Div, Int statements, and 1099-B gains and losses directly to the software from the Mutual fund or Brokerage accounts. This saves a lot of time and it does it accurately. It is a little expensive, but I think I will stay with it.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5329
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from fairly easy to use I have been a user for 8 years easy to use overall. I keep using the service yearly so must be good.
Date published: 2023-03-26
Rated 4 out of 5 by from Solid product - but release notes are a must! I've used TT for years. Rarely an issue. I am annoyed by the constant updates however when launching and no details on what was impacted.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is Awesome!! Very easy to manage for people with zero tax skills
Date published: 2023-03-26
Rated 2 out of 5 by from was okay it was okay it was y first time and I got through it will definitely recommend
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is an excellent tax preparation product. Turbo Tax is an excellent tax preparation product. It does the job it advertised to do. I've used it for the last three years with no complaints.
Date published: 2023-03-26
Rated 1 out of 5 by from TurboTax is completely broken for stock investors I would have finished in half the time if I did everything by hand myself. The section dealing with investments is completely broken: 1) Software does not interpret 1099-B options writing transactions properly. 2) Software does not deal with RSU and ESPP cost basis properly. 3) Setting option transactions to EXPIRED breaks the proceeds field. 4) Asks me to enter and review tons of data actually not required by the IRS. 5) Insists on filing everything using form 8949 even when everything already has cost basis reported to IRS and could have been done with a couple of lines using only schedule D. 6) the transaction review pages have tons of navigation issues. 7) Still doesn't support section 1256 trades. If it wasn't because I have no other good options for e-filing California state taxes, I would ditch this crap in a second.
Date published: 2023-03-26
Rated 5 out of 5 by from Great Experience! Awesome!!! Great experience with filing through TurboTax
Date published: 2023-03-26
Rated 1 out of 5 by from Turbotax is Trash Too complicated, some questions are worded terribly, and your company lobbies the government to have this horrible tax system.
Date published: 2023-03-26
Rated 5 out of 5 by from TURBO TAX RULES I have been with turbo tax for many years. Their products and service are exceptional, and I recommend them to everyone!
Date published: 2023-03-26
Rated 5 out of 5 by from Regular Turbo tax user I like the way turbo tax carries info from 1099 Div, Int statements, and 1099-B gains and losses directly to the software from the Mutual fund or Brokerage accounts. This saves a lot of time and it does it accurately. It is a little expensive, but I think I will stay with it.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5329