TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo tax is great and simple Handles a simple return quite well and no major complaints. Could be simplified for issues with multiple states and backdoor roth IRAs.
Date published: 2023-03-26
Rated 3 out of 5 by from TurboTax Ain't What It Used To Be I used to have few problems following TurboTaxes prompts in previous years but this year's gave me problems although this year I did figure out how to import my data from financial institutions. It just seemed that this year's version went back and forth between different areas without rhyme or reason.
Date published: 2023-03-26
Rated 5 out of 5 by from turbo tax is great always used turbo tax and aways am satisfied with their services
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax Easy to use for a novice or expert. Guidance along the way, prompts are fantastic
Date published: 2023-03-26
Rated 5 out of 5 by from Very easy Very easy to navigate for a simple tax return I missed the W-2 picture part in the beginning but quickly found it and straightened it out overall very easy
Date published: 2023-03-26
Rated 5 out of 5 by from Way to go Turbo! This is my third year in a row using Turbo tax, the step by step process is great and easy to understand!
Date published: 2023-03-26
Rated 2 out of 5 by from Paid for phone upgrade for wrong advice Turbotax continues to be the best software to use, especially as you go year over year and it keeps info. This year I had a question about if we'd be better off filing separately due to atypical tax situation. The very nice tax expert ran a scenario for me and said we'd be better of separately. Well after entering it all into the system separately this proved wrong and we had to go back and do jointly. Lot's of wasted effort and now an extra charge for the upgraded product which sent me down this wrong path.
Date published: 2023-03-26
Rated 5 out of 5 by from The go to self tax doer Every year taxes could be annoying UNLESS you use turbotax. Easy, fast, and straight to the point.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to use Was very easy to use helpful all the way from start to finish
Date published: 2023-03-26
Rated 3 out of 5 by from Couldn't go back to basic I've used turbo tax for many years. Last year I upgraded to premium because of some stocks I invested in. I had none of those extras on my taxes this year, but I couldn't go back to the basic version, or at least something a bit cheaper. Every company needs to make their money, so I get paying, but having to put in the most basic information; $120 felt a bit too steep. Still the easier option.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5328
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is great and simple Handles a simple return quite well and no major complaints. Could be simplified for issues with multiple states and backdoor roth IRAs.
Date published: 2023-03-26
Rated 3 out of 5 by from TurboTax Ain't What It Used To Be I used to have few problems following TurboTaxes prompts in previous years but this year's gave me problems although this year I did figure out how to import my data from financial institutions. It just seemed that this year's version went back and forth between different areas without rhyme or reason.
Date published: 2023-03-26
Rated 5 out of 5 by from turbo tax is great always used turbo tax and aways am satisfied with their services
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax Easy to use for a novice or expert. Guidance along the way, prompts are fantastic
Date published: 2023-03-26
Rated 5 out of 5 by from Very easy Very easy to navigate for a simple tax return I missed the W-2 picture part in the beginning but quickly found it and straightened it out overall very easy
Date published: 2023-03-26
Rated 5 out of 5 by from Way to go Turbo! This is my third year in a row using Turbo tax, the step by step process is great and easy to understand!
Date published: 2023-03-26
Rated 2 out of 5 by from Paid for phone upgrade for wrong advice Turbotax continues to be the best software to use, especially as you go year over year and it keeps info. This year I had a question about if we'd be better off filing separately due to atypical tax situation. The very nice tax expert ran a scenario for me and said we'd be better of separately. Well after entering it all into the system separately this proved wrong and we had to go back and do jointly. Lot's of wasted effort and now an extra charge for the upgraded product which sent me down this wrong path.
Date published: 2023-03-26
Rated 5 out of 5 by from The go to self tax doer Every year taxes could be annoying UNLESS you use turbotax. Easy, fast, and straight to the point.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to use Was very easy to use helpful all the way from start to finish
Date published: 2023-03-26
Rated 3 out of 5 by from Couldn't go back to basic I've used turbo tax for many years. Last year I upgraded to premium because of some stocks I invested in. I had none of those extras on my taxes this year, but I couldn't go back to the basic version, or at least something a bit cheaper. Every company needs to make their money, so I get paying, but having to put in the most basic information; $120 felt a bit too steep. Still the easier option.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5328