TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from It's Expensive I use Turbo Tax because it's quick and easy. I don't like that it costs $119 PLUS $39 to file.
Date published: 2023-03-30
Rated 4 out of 5 by from TurboTax works! - one glitch TurboTax has worked reliably for 10+ years. One glitch this year occurred because I cannot find a way to delete a school district in which I no longer live. It is listed first on the list of school districts and my estimated payments automatically feed to it (incorrectly). OR TurboTax could add a way for me to input the school district number for which the estimated payments apply and feed them accordingly.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax is the best!! I love Turbotax. The explanations are simple and easy to understand. You do not need to be a finance major to understand. The information from year to year is available and I can access by records anytime I need !!
Date published: 2023-03-30
Rated 5 out of 5 by from helps Its great. Weird that it has a pop up window educating people on how to write a "great" review. Otherwise, the services are helpful.
Date published: 2023-03-30
Rated 4 out of 5 by from OK but not as good as beflore More trouble than before. For example, kept asking for same information over and over, even when I'd filled it in. And when I imported my 1099 Rs from my financial institution I had to hand fill out the boxes! Also the price has gone up.
Date published: 2023-03-30
Rated 5 out of 5 by from Excellent Experience Since I used Turbo Tax last year as well this was super quick and easy. Everything from my W2 to my brokerage accounts were easily uploaded to the point where all I really needed to do was verify everything. I even had to contact them because I wasn't seeing the promotional rate I was supposed to get and the customer service rep was super helpful and got it all fixed for me. I will definitely be using Turbo Tax again next year.
Date published: 2023-03-30
Rated 5 out of 5 by from Great Easy and fast, have used it for a few years now and no issues.
Date published: 2023-03-30
Rated 5 out of 5 by from Great for a complicated return I am a financial professional so I am not easily intimidated by forms and numbers. I own a business plus we had two jobs and lived in two states last year. This process was amazingly simple and generated 57 pages of return in about 3-4 hours of work. Better than an accountant in my opinion....the software cannot and won't miss anything.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbotax is great I was easy to navigate and answer all the questions
Date published: 2023-03-30
Rated 4 out of 5 by from good some too many repeats of info and frustrating but good
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 5327
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from It's Expensive I use Turbo Tax because it's quick and easy. I don't like that it costs $119 PLUS $39 to file.
Date published: 2023-03-30
Rated 4 out of 5 by from TurboTax works! - one glitch TurboTax has worked reliably for 10+ years. One glitch this year occurred because I cannot find a way to delete a school district in which I no longer live. It is listed first on the list of school districts and my estimated payments automatically feed to it (incorrectly). OR TurboTax could add a way for me to input the school district number for which the estimated payments apply and feed them accordingly.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax is the best!! I love Turbotax. The explanations are simple and easy to understand. You do not need to be a finance major to understand. The information from year to year is available and I can access by records anytime I need !!
Date published: 2023-03-30
Rated 5 out of 5 by from helps Its great. Weird that it has a pop up window educating people on how to write a "great" review. Otherwise, the services are helpful.
Date published: 2023-03-30
Rated 4 out of 5 by from OK but not as good as beflore More trouble than before. For example, kept asking for same information over and over, even when I'd filled it in. And when I imported my 1099 Rs from my financial institution I had to hand fill out the boxes! Also the price has gone up.
Date published: 2023-03-30
Rated 5 out of 5 by from Excellent Experience Since I used Turbo Tax last year as well this was super quick and easy. Everything from my W2 to my brokerage accounts were easily uploaded to the point where all I really needed to do was verify everything. I even had to contact them because I wasn't seeing the promotional rate I was supposed to get and the customer service rep was super helpful and got it all fixed for me. I will definitely be using Turbo Tax again next year.
Date published: 2023-03-30
Rated 5 out of 5 by from Great Easy and fast, have used it for a few years now and no issues.
Date published: 2023-03-30
Rated 5 out of 5 by from Great for a complicated return I am a financial professional so I am not easily intimidated by forms and numbers. I own a business plus we had two jobs and lived in two states last year. This process was amazingly simple and generated 57 pages of return in about 3-4 hours of work. Better than an accountant in my opinion....the software cannot and won't miss anything.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbotax is great I was easy to navigate and answer all the questions
Date published: 2023-03-30
Rated 4 out of 5 by from good some too many repeats of info and frustrating but good
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 5327