TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Lost a customer Online first time. 5 mistakes. Had to call help line 4 times.
Date published: 2021-03-22
Rated 4 out of 5 by from Turbo tax works well for personal and business tax Turbo tax worked will again this year. There is still some issues with Qualified Business Income entries as well as with ND state tax documents related to K-1 forms.
Date published: 2021-03-22
Rated 4 out of 5 by from great it was easy I like it it was quick all use it again
Date published: 2021-03-22
Rated 5 out of 5 by from It is so easy to use! I can't believe it's free! It is so easy to use! I can't believe it's free! I've been paying hundreds of dollars at H&R Block for years and I could've been saving!
Date published: 2021-03-22
Rated 3 out of 5 by from Instructions were not clear Instructions were not clear on excluding the Self-employment option forcing me to redo my taxes 3 times
Date published: 2021-03-22
Rated 5 out of 5 by from Simple to use First time filing, am terrible with computers electronics etc ,however turbotax was extremely simple to use because it walks you through each step and makes sure any corrections are made so it's accurate. Overall I give it 5/5 stars. If I can do it anybody can. Sincerely Johnny
Date published: 2021-03-22
Rated 5 out of 5 by from Very easy to use Turbo tax was quick and easy to follow as I was prompted along. I felt that I got the best refund that I could.
Date published: 2021-03-22
Rated 4 out of 5 by from Great Like that they have my existing information..and it is easy to follow...
Date published: 2021-03-22
Rated 5 out of 5 by from Thank you Turbo Tax I love how easy taxes are with Turbo Tax. I encountered a few issues with my return and Turbo Tax helped me fix them and get my taxes filed on time and with a fantastic amount of cash headed my way. Thank you Turbo Tax.
Date published: 2021-03-22
Rated 5 out of 5 by from It is an excellent tool to report my annual taxes. However, I am not happy with the State Taxes return since I was told that I could complete the State Tax at no extra cost when in fact there was an extra $40 charge, I believe, to complete the return. Also, it was so complicated to make that payment to the point that I thought I was been hacked based on the extra information I had to provide.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5326
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Lost a customer Online first time. 5 mistakes. Had to call help line 4 times.
Date published: 2021-03-22
Rated 4 out of 5 by from Turbo tax works well for personal and business tax Turbo tax worked will again this year. There is still some issues with Qualified Business Income entries as well as with ND state tax documents related to K-1 forms.
Date published: 2021-03-22
Rated 4 out of 5 by from great it was easy I like it it was quick all use it again
Date published: 2021-03-22
Rated 5 out of 5 by from It is so easy to use! I can't believe it's free! It is so easy to use! I can't believe it's free! I've been paying hundreds of dollars at H&R Block for years and I could've been saving!
Date published: 2021-03-22
Rated 3 out of 5 by from Instructions were not clear Instructions were not clear on excluding the Self-employment option forcing me to redo my taxes 3 times
Date published: 2021-03-22
Rated 5 out of 5 by from Simple to use First time filing, am terrible with computers electronics etc ,however turbotax was extremely simple to use because it walks you through each step and makes sure any corrections are made so it's accurate. Overall I give it 5/5 stars. If I can do it anybody can. Sincerely Johnny
Date published: 2021-03-22
Rated 5 out of 5 by from Very easy to use Turbo tax was quick and easy to follow as I was prompted along. I felt that I got the best refund that I could.
Date published: 2021-03-22
Rated 4 out of 5 by from Great Like that they have my existing information..and it is easy to follow...
Date published: 2021-03-22
Rated 5 out of 5 by from Thank you Turbo Tax I love how easy taxes are with Turbo Tax. I encountered a few issues with my return and Turbo Tax helped me fix them and get my taxes filed on time and with a fantastic amount of cash headed my way. Thank you Turbo Tax.
Date published: 2021-03-22
Rated 5 out of 5 by from It is an excellent tool to report my annual taxes. However, I am not happy with the State Taxes return since I was told that I could complete the State Tax at no extra cost when in fact there was an extra $40 charge, I believe, to complete the return. Also, it was so complicated to make that payment to the point that I thought I was been hacked based on the extra information I had to provide.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5326