TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Good Product easy to use like the step by step dir Good Product easy to use like the step by step directions
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax security is through the roof. Turbo tax got the job done. i got through the steps easily.
Date published: 2023-03-26
Rated 1 out of 5 by from Efile fail - entering AGI from last year's TT copy Efile has failed two times, saying my AGI is incorrect or my self-created PIN. I'm using my copy of my return from Turbo Tax on my computer to view my AGI and if I created the PIN, how can it be wrong? And if I file by mail - are you refunding my efile fee?
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax - The good and the bad The expert I was chatting with never appeared? The fees are much higher than last year.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax was excellent Turbo Tax was very easy to use and the tax advisor was very helpful.
Date published: 2023-03-26
Rated 5 out of 5 by from Jean and Turbo Tax is simply amazing!!! The experience with Turbotax was simply amazing, and I am forever grateful for the assistance. I do not know what I would have done without her.
Date published: 2023-03-26
Rated 5 out of 5 by from Good job Turbo Tax I have used Turbo Tax for years. This year I needed to file an amended return. It was very easy to amend the return and refile my return. Much easier than expected
Date published: 2023-03-26
Rated 5 out of 5 by from Taxes done quick and easy I love TurboTax! It takes all the guesswork and anxiety out of filing my taxes. I love that there are built-in checks along the way to assure you're on the right track and not missing anything.
Date published: 2023-03-26
Rated 2 out of 5 by from TurboTax is great until the end TurboTax makes it super easy to file all your taxes - with built in explanations and ease of use to enter all your information. And then it comes time to pay and file. Then they "fee you" to death. The cost to file federal and state taxes I understand, but then there's a hidden $39 fee to "process" your refund. Seemingly there's no way to avoid that even though their help center says it is an optional fee. They should at least be straightforward and not trick people into thinking that's an optional fee.
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax is Easy to Use Turbo Tax is very easy to use. I've had my taxes done professionally and the questions are almost the same so it's no harder than preparing for your accountant.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5324
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good Product easy to use like the step by step dir Good Product easy to use like the step by step directions
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax security is through the roof. Turbo tax got the job done. i got through the steps easily.
Date published: 2023-03-26
Rated 1 out of 5 by from Efile fail - entering AGI from last year's TT copy Efile has failed two times, saying my AGI is incorrect or my self-created PIN. I'm using my copy of my return from Turbo Tax on my computer to view my AGI and if I created the PIN, how can it be wrong? And if I file by mail - are you refunding my efile fee?
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax - The good and the bad The expert I was chatting with never appeared? The fees are much higher than last year.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax was excellent Turbo Tax was very easy to use and the tax advisor was very helpful.
Date published: 2023-03-26
Rated 5 out of 5 by from Jean and Turbo Tax is simply amazing!!! The experience with Turbotax was simply amazing, and I am forever grateful for the assistance. I do not know what I would have done without her.
Date published: 2023-03-26
Rated 5 out of 5 by from Good job Turbo Tax I have used Turbo Tax for years. This year I needed to file an amended return. It was very easy to amend the return and refile my return. Much easier than expected
Date published: 2023-03-26
Rated 5 out of 5 by from Taxes done quick and easy I love TurboTax! It takes all the guesswork and anxiety out of filing my taxes. I love that there are built-in checks along the way to assure you're on the right track and not missing anything.
Date published: 2023-03-26
Rated 2 out of 5 by from TurboTax is great until the end TurboTax makes it super easy to file all your taxes - with built in explanations and ease of use to enter all your information. And then it comes time to pay and file. Then they "fee you" to death. The cost to file federal and state taxes I understand, but then there's a hidden $39 fee to "process" your refund. Seemingly there's no way to avoid that even though their help center says it is an optional fee. They should at least be straightforward and not trick people into thinking that's an optional fee.
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax is Easy to Use Turbo Tax is very easy to use. I've had my taxes done professionally and the questions are almost the same so it's no harder than preparing for your accountant.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5324