TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Mo money mo problems Turbotax is great up until it gets to other putting down other sources of income, than it got really complicated and frustrating. It kept asking for inputs on my 1099-B that I didn't even have and kept giving me a loop when I put 0. And despite paying for the Premier service, when I tried to connect to someone, I wasn't able to. Maybe I'm just tired and cranky but it was frustrating, so maybe more pointers and examples for what to look for in that particular section would be nice.
Date published: 2021-03-02
Rated 1 out of 5 by from horrible experience tax return rejected due to software problems. waste of time and money
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome service I have used Turbotax for the last nine years. I will not consider going anywhere else. They make it so easy with step-by-step instructions. It's a wonderful service.
Date published: 2021-03-02
Rated 5 out of 5 by from turbo tax is very helpful and pretty easy to use turbo tax is very helpful and pretty easy to use. love it
Date published: 2021-03-02
Rated 5 out of 5 by from Very Easy Its always easy to complete and follow along. Also free
Date published: 2021-03-02
Rated 1 out of 5 by from Bad experience I filed my 2019 taxes and they gave me my child tax credit but not my EIC so my 2020 state return has been rejected 2 times because I claimed EIC for 2020
Date published: 2021-03-02
Rated 3 out of 5 by from It's alright. Having issues with past filing keeps telling me that my adjusted income from 2019 has changed.
Date published: 2021-03-02
Rated 5 out of 5 by from Very User Friendly!! I have used Turbo Tax for the last 8 years and every year they continually impress me by making it so user friendly while also getting the max refund possible. Thank you Turbo Tax!
Date published: 2021-03-02
Rated 5 out of 5 by from Very easy Very satisfied turbo tax is always easy to use & understand. Thank you
Date published: 2021-03-02
Rated 5 out of 5 by from When they say free, it’s FREE I original went to block but as usual they say it’s free but it isn’t. Would have cost $100 when you out file online free filing lol. With turbo tax you are offered the same advantages and services with no catch, yes with turbo tax it’s all FREE. Not once did turbo tax ask for a fee or try to get me to sign up for some stupid package for my “own protection”. It’s all included!!! Thank you turbo tax!!! I will be filing thru turbo tax next year!!!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 5324
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Mo money mo problems Turbotax is great up until it gets to other putting down other sources of income, than it got really complicated and frustrating. It kept asking for inputs on my 1099-B that I didn't even have and kept giving me a loop when I put 0. And despite paying for the Premier service, when I tried to connect to someone, I wasn't able to. Maybe I'm just tired and cranky but it was frustrating, so maybe more pointers and examples for what to look for in that particular section would be nice.
Date published: 2021-03-02
Rated 1 out of 5 by from horrible experience tax return rejected due to software problems. waste of time and money
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome service I have used Turbotax for the last nine years. I will not consider going anywhere else. They make it so easy with step-by-step instructions. It's a wonderful service.
Date published: 2021-03-02
Rated 5 out of 5 by from turbo tax is very helpful and pretty easy to use turbo tax is very helpful and pretty easy to use. love it
Date published: 2021-03-02
Rated 5 out of 5 by from Very Easy Its always easy to complete and follow along. Also free
Date published: 2021-03-02
Rated 1 out of 5 by from Bad experience I filed my 2019 taxes and they gave me my child tax credit but not my EIC so my 2020 state return has been rejected 2 times because I claimed EIC for 2020
Date published: 2021-03-02
Rated 3 out of 5 by from It's alright. Having issues with past filing keeps telling me that my adjusted income from 2019 has changed.
Date published: 2021-03-02
Rated 5 out of 5 by from Very User Friendly!! I have used Turbo Tax for the last 8 years and every year they continually impress me by making it so user friendly while also getting the max refund possible. Thank you Turbo Tax!
Date published: 2021-03-02
Rated 5 out of 5 by from Very easy Very satisfied turbo tax is always easy to use & understand. Thank you
Date published: 2021-03-02
Rated 5 out of 5 by from When they say free, it’s FREE I original went to block but as usual they say it’s free but it isn’t. Would have cost $100 when you out file online free filing lol. With turbo tax you are offered the same advantages and services with no catch, yes with turbo tax it’s all FREE. Not once did turbo tax ask for a fee or try to get me to sign up for some stupid package for my “own protection”. It’s all included!!! Thank you turbo tax!!! I will be filing thru turbo tax next year!!!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 5324