TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Still has problems Turbo Tax Home and Business for Windows has imporved but it still has severla problems. Unfortunatley tech support/ customer support is clueless. The File MenuItem on the MenuBar did not have a dropdown context menu at all. all the others: Edit-View-Tools-Online-Help all function normally with a dropdown context menu. so it was impossible to import K1s!!! one agent said that it dod not wokr becaue i was not hardwired tot he router/modem. he should not even be working in IT. of course, K1s are still ridden with problems, and accepting the number 0 becomes problematic sometimes
Date published: 2023-03-26
Rated 5 out of 5 by from Have used TT for decades Turbo Tax is always great. I have used it for over 20 years and trust it
Date published: 2023-03-26
Rated 5 out of 5 by from Easy and fairly painless Been using Turbo Tax for 10+ years. You will have to try had to screw this up. Easy and much cheaper than going to an accountant.
Date published: 2023-03-26
Rated 5 out of 5 by from Keeps Getting Better Each Year Very user friendly. "Meets me" at the level of understanding I'm comfortable with. Links available where I need help. Have done our taxes myself for years. Last several years with Turbo Tax. As we age, I'm trying more to be aware it might be my wife doing our taxes in future years. Very comfortable with her doing this with Turbo Tax.
Date published: 2023-03-26
Rated 4 out of 5 by from turbo tax is easy. i find it comforting to do my own taxes. it gives me all the direction i need.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy program to use Easy to use. Went through lots of options. Took about 2 hours
Date published: 2023-03-26
Rated 3 out of 5 by from Tax entry was convenient I found turbo tax to be useful entering information. However I was very disappointed that the previous years tax info would not populate. It found the file but would not populate the fields. This must be a programming issue.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is so easy I have used Turbo Tax for 5 years and this was the fastest, just over an hour to complete our taxes!
Date published: 2023-03-26
Rated 5 out of 5 by from Makes doing your own taxes much less painless Really great intuitive interface, extremely help directions. Good information and clarification when needed. Takes the sting out of preparing a return. Lower cost than using an accountant. Turbo Tax, I love you...will you marry me? OK, let's not get carried away here, but I felt like we had a connection...maybe next year we can take our burgeoning relationship to the next level. Can't wait!
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax needs to give explanation to questions The Turbo Tax software is user friendly for the most. However, I was stumped by a question on the state return and had to seek help from Google to get the correct answer. I wish it was explained on the Turbo Tax site. What about a 3rd scenario if NO rental income was received ? The question is: was any rent you received for nonresidential use of your property 20% or less of your rental income during 2021? You would state Yes, nonresidential rent made up less than 20% of your rental income. If you state no, it is claiming that nonresidential rent was 20% or more of your rental income.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5316
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Still has problems Turbo Tax Home and Business for Windows has imporved but it still has severla problems. Unfortunatley tech support/ customer support is clueless. The File MenuItem on the MenuBar did not have a dropdown context menu at all. all the others: Edit-View-Tools-Online-Help all function normally with a dropdown context menu. so it was impossible to import K1s!!! one agent said that it dod not wokr becaue i was not hardwired tot he router/modem. he should not even be working in IT. of course, K1s are still ridden with problems, and accepting the number 0 becomes problematic sometimes
Date published: 2023-03-26
Rated 5 out of 5 by from Have used TT for decades Turbo Tax is always great. I have used it for over 20 years and trust it
Date published: 2023-03-26
Rated 5 out of 5 by from Easy and fairly painless Been using Turbo Tax for 10+ years. You will have to try had to screw this up. Easy and much cheaper than going to an accountant.
Date published: 2023-03-26
Rated 5 out of 5 by from Keeps Getting Better Each Year Very user friendly. "Meets me" at the level of understanding I'm comfortable with. Links available where I need help. Have done our taxes myself for years. Last several years with Turbo Tax. As we age, I'm trying more to be aware it might be my wife doing our taxes in future years. Very comfortable with her doing this with Turbo Tax.
Date published: 2023-03-26
Rated 4 out of 5 by from turbo tax is easy. i find it comforting to do my own taxes. it gives me all the direction i need.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy program to use Easy to use. Went through lots of options. Took about 2 hours
Date published: 2023-03-26
Rated 3 out of 5 by from Tax entry was convenient I found turbo tax to be useful entering information. However I was very disappointed that the previous years tax info would not populate. It found the file but would not populate the fields. This must be a programming issue.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is so easy I have used Turbo Tax for 5 years and this was the fastest, just over an hour to complete our taxes!
Date published: 2023-03-26
Rated 5 out of 5 by from Makes doing your own taxes much less painless Really great intuitive interface, extremely help directions. Good information and clarification when needed. Takes the sting out of preparing a return. Lower cost than using an accountant. Turbo Tax, I love you...will you marry me? OK, let's not get carried away here, but I felt like we had a connection...maybe next year we can take our burgeoning relationship to the next level. Can't wait!
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax needs to give explanation to questions The Turbo Tax software is user friendly for the most. However, I was stumped by a question on the state return and had to seek help from Google to get the correct answer. I wish it was explained on the Turbo Tax site. What about a 3rd scenario if NO rental income was received ? The question is: was any rent you received for nonresidential use of your property 20% or less of your rental income during 2021? You would state Yes, nonresidential rent made up less than 20% of your rental income. If you state no, it is claiming that nonresidential rent was 20% or more of your rental income.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5316