TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Chetand from
Turbotax isn't convenient anymore
I couldn't use the basic/free form and was charged $118 to use the deluxe version. After choosing to have that amount taken out of my refund, I realized that there was an extra $39 fee to process this. I also had to answer questions just to receive a previous year's tax return. Why is that even necessary? I pay for services and should have access to them without having to answer questions about it. I feel that this service is no longer convenient and it may be easier to go with a professional. People are struggling as is and every business is choosing to take advantage of people instead of actually assisting us.
Date published: 2023-03-26
Rated 5 out of 5 by
yogitbear from
incredibly easy to use
live experts where incredible, format was easy to navigate through.
Date published: 2023-03-26
Rated 5 out of 5 by
Moses562 from
User Friendly, Quick, Expert Help if Needed!!
User Friendly, Quick, Expert help if needed. Will definitely use again! Thanks Turbo Tax
Date published: 2023-03-26
Rated 5 out of 5 by
Tbucket23 from
Could not be easier
Awesome, We completed in 1 1/2 hours. This is our second time since we married and are very happy
Date published: 2023-03-26
Rated 4 out of 5 by
TM2023 from
It's a good product
I have been filing taxes using Turbo Tax for last many years
Date published: 2023-03-26
Rated 2 out of 5 by
MMummert25 from
Would Not E-file
Stuck in a loop endless loop... needing updates, updates complete, needing updates, updates complete
Date published: 2023-03-26
Rated 3 out of 5 by
ms gibbs2 from
confussing
no i did not use turbo assistant this year for my taxes
Date published: 2023-03-26
Rated 4 out of 5 by
Lanette2 from
Great - but getting expensive
The product is pretty good at walking you through everything - I wish it was better as being able to skip sections that you don't need...
Date published: 2023-03-26
Rated 2 out of 5 by
O Canada from
Solo/Individual 401k & Foreign Pension Income with
You need to consider ways to make the treatment of these two entries simpler for the users.
Date published: 2023-03-26
Rated 5 out of 5 by
YEPSTE from
EASY
QUICK AND EASY. MUCH SIMPILAR THAN PREVIOUS YEARS.
All TurboTax® Offerings Reviews - Page 5315
Date published: 2023-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Chetand from
Turbotax isn't convenient anymore
I couldn't use the basic/free form and was charged $118 to use the deluxe version. After choosing to have that amount taken out of my refund, I realized that there was an extra $39 fee to process this. I also had to answer questions just to receive a previous year's tax return. Why is that even necessary? I pay for services and should have access to them without having to answer questions about it. I feel that this service is no longer convenient and it may be easier to go with a professional. People are struggling as is and every business is choosing to take advantage of people instead of actually assisting us.
Date published: 2023-03-26
Rated 5 out of 5 by
yogitbear from
incredibly easy to use
live experts where incredible, format was easy to navigate through.
Date published: 2023-03-26
Rated 5 out of 5 by
Moses562 from
User Friendly, Quick, Expert Help if Needed!!
User Friendly, Quick, Expert help if needed. Will definitely use again! Thanks Turbo Tax
Date published: 2023-03-26
Rated 5 out of 5 by
Tbucket23 from
Could not be easier
Awesome, We completed in 1 1/2 hours. This is our second time since we married and are very happy
Date published: 2023-03-26
Rated 4 out of 5 by
TM2023 from
It's a good product
I have been filing taxes using Turbo Tax for last many years
Date published: 2023-03-26
Rated 2 out of 5 by
MMummert25 from
Would Not E-file
Stuck in a loop endless loop... needing updates, updates complete, needing updates, updates complete
Date published: 2023-03-26
Rated 3 out of 5 by
ms gibbs2 from
confussing
no i did not use turbo assistant this year for my taxes
Date published: 2023-03-26
Rated 4 out of 5 by
Lanette2 from
Great - but getting expensive
The product is pretty good at walking you through everything - I wish it was better as being able to skip sections that you don't need...
Date published: 2023-03-26
Rated 2 out of 5 by
O Canada from
Solo/Individual 401k & Foreign Pension Income with
You need to consider ways to make the treatment of these two entries simpler for the users.
Date published: 2023-03-26
Rated 5 out of 5 by
YEPSTE from
EASY
QUICK AND EASY. MUCH SIMPILAR THAN PREVIOUS YEARS.
All TurboTax® Offerings Reviews - Page 5315
Date published: 2023-03-26