TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbotax is awesome It was easy to follow n great to use.. got me full refund
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax was easy and useful! Easy and quick to use. Got my refund quickly. I love it.
Date published: 2022-03-02
Rated 5 out of 5 by from Good as usual Very easy to use. Great user interface and correlation between step by step instructions and official forms
Date published: 2022-03-02
Rated 5 out of 5 by from AMAZING! This is my seconds time doing it. first time was easy and I did it by myself. The seconds time I had crypto and stocks and required help. I am so glad for Brandon from TurboTax. He was on the phone for almost 2 hours reviewing everything with me since I had alot of stocks.
Date published: 2022-03-02
Rated 5 out of 5 by from turbo tax is great I did not engage with a Turbo Tax professional. non
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo taxes very professional Very good very professional I am happy and I recommend thank you
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax is Awesome Great experience. Will use next year and all the years after that
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax is Amazing! This was such an easy and awesome experience! I will definitely recommend to others!!
Date published: 2022-03-02
Rated 1 out of 5 by from CA State Return in loop: "We Need to Make On" I have used Turbotax products for years. This year was not a good experience, I could not e-file my state tax and wasted hours trying to figure out the problem. Turned out it was a Turbotax product issue with their State Business Tax product. Based on Turbotax's response it does not seem Turbotax value their customers' time or business.
Date published: 2022-03-02
Rated 3 out of 5 by from an unfortunate change In all the past years I have used TurboTax, if I had a quick question, I could call and speak to someone who could answer it over the phone. Now I was told I have to pay extra, and the agent could not even tell me how much extra it would cost! I had a very bad experience, but I was lucky. In the end, someone did answer my question. The rest of the program seemed to run fine. And if it weren't for this change, I would have rated it 5 stars.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5312
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is awesome It was easy to follow n great to use.. got me full refund
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax was easy and useful! Easy and quick to use. Got my refund quickly. I love it.
Date published: 2022-03-02
Rated 5 out of 5 by from Good as usual Very easy to use. Great user interface and correlation between step by step instructions and official forms
Date published: 2022-03-02
Rated 5 out of 5 by from AMAZING! This is my seconds time doing it. first time was easy and I did it by myself. The seconds time I had crypto and stocks and required help. I am so glad for Brandon from TurboTax. He was on the phone for almost 2 hours reviewing everything with me since I had alot of stocks.
Date published: 2022-03-02
Rated 5 out of 5 by from turbo tax is great I did not engage with a Turbo Tax professional. non
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo taxes very professional Very good very professional I am happy and I recommend thank you
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax is Awesome Great experience. Will use next year and all the years after that
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax is Amazing! This was such an easy and awesome experience! I will definitely recommend to others!!
Date published: 2022-03-02
Rated 1 out of 5 by from CA State Return in loop: "We Need to Make On" I have used Turbotax products for years. This year was not a good experience, I could not e-file my state tax and wasted hours trying to figure out the problem. Turned out it was a Turbotax product issue with their State Business Tax product. Based on Turbotax's response it does not seem Turbotax value their customers' time or business.
Date published: 2022-03-02
Rated 3 out of 5 by from an unfortunate change In all the past years I have used TurboTax, if I had a quick question, I could call and speak to someone who could answer it over the phone. Now I was told I have to pay extra, and the agent could not even tell me how much extra it would cost! I had a very bad experience, but I was lucky. In the end, someone did answer my question. The rest of the program seemed to run fine. And if it weren't for this change, I would have rated it 5 stars.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5312