TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Turbo Tax Love Turbo Tax. Makes my taxes less stressful and that's ALWAYS a bonus
Date published: 2021-05-19
Rated 1 out of 5 by from horrible rejected federal return multiple times. says AGI is wrong. of course it is not. disappointing
Date published: 2021-05-19
Rated 4 out of 5 by from Turbo Tax is pretty good As you would expect Turbo Tax handles most tax situations for individuals well. However, I would like to see it streamlined somewhat. At times, it uses too many screens to accomplish something. Also, I found several issues. One was it didn't carry forward last years IRA info so I had to reenter it. On another screen it was reminding me the RMD's are getting close and I should prepare for them. But it said RMDs start at age 70 1/2. However, that was changed to age 72 last year with the SECURE act. I have a request/suggestion: I had a lot of different income forms to enter. Which is a lot of chances to make a keying error. I spent a lot of time going back to verify all the numbers were entered correctly because the data is entered in so many places. To make verifying all these number I would love to have Turbo Tax create one form/worksheet that listed all of the income from all the payors in order by line number on the 1040. Here's an example: Line Payee Gross Taxable Federal State Amount Amount Withholding Withholding 1 W-2 Company ABC $ 25,123 $ 25,123 $500 $100 Company XYZ $ 10,000 $ 10,000 $200 $ 50 ______ ______ ____ ____ Line 1 Totals $ 35,123 $ 35,123 $700 $150 2 Interest Bank A $ 250 $ 25 5 Bank B $ 50 0 0 _______ ____ ____ ____ Line 2 Totals $ 0 $ 300 $ 25 0 4 IRA IRA his $20,000 $10,000 $ 1,000 $ 500 IRA hers $20,000 $15,000 $ 1,500 $ 750 IRA one more $ 5,000 $ 5,000 $ 500 $ 250 ______ ______ ______ ______ Line 4 Totals $45,000 $30,000 $ 3,000 $ 1,500 ______ ______ ______ ______ TOTAL OF ALL INCOME $80,123 $ 65,273 $ 3,700 $ 1,750 The above example would really help simplify the verification of all the numbers for those with numerous income documents to enter. All income lines 1 - 7 of form 1040 and lines 1 - 8 of Schedule 1 that contain amounts would be shown on this worksheet. This format may not be completely suitable so another format may be more appropriate. But the bottom line is a much more condensed format is needed to verify all the numbers. It's way to cumbersome and time consuming as it is.
Date published: 2021-05-19
Rated 5 out of 5 by from Turbo Tax is FANTASTIC Very easy to use ,and help is available if needed!
Date published: 2021-05-19
Rated 5 out of 5 by from 2020 TURBO TAX & STATE EASY TO US. I,v used Turbo Tax for the last 20 yrs
Date published: 2021-05-19
Rated 5 out of 5 by from Nice work I have used TurboTax in the past and was always pleased. This year was especially noteworthy. I had to actually call the help line. I spoke with a person name Shamaria and she was fantastic. She was patient and took the time to ensure my problem was corrected - awesome job.
Date published: 2021-05-19
Rated 5 out of 5 by from Easy Turbo Tax is quick and easy. They walk you through all the steps to file your taxes.
Date published: 2021-05-19
Rated 5 out of 5 by from Best place Always fast and giving the best tax breaks. Would recommend to anyone
Date published: 2021-05-19
Rated 5 out of 5 by from Turbo Tax is simple and easy Simple, fast and easy. It's the most efficient way to do taxes.
Date published: 2021-05-19
Rated 5 out of 5 by from great product used for 20 years straight now very simple to use great interface and up to date with tax laws yet very powerful product
Date published: 2021-05-19
All TurboTax® Offerings Reviews - Page 532
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax Love Turbo Tax. Makes my taxes less stressful and that's ALWAYS a bonus
Date published: 2021-05-19
Rated 1 out of 5 by from horrible rejected federal return multiple times. says AGI is wrong. of course it is not. disappointing
Date published: 2021-05-19
Rated 4 out of 5 by from Turbo Tax is pretty good As you would expect Turbo Tax handles most tax situations for individuals well. However, I would like to see it streamlined somewhat. At times, it uses too many screens to accomplish something. Also, I found several issues. One was it didn't carry forward last years IRA info so I had to reenter it. On another screen it was reminding me the RMD's are getting close and I should prepare for them. But it said RMDs start at age 70 1/2. However, that was changed to age 72 last year with the SECURE act. I have a request/suggestion: I had a lot of different income forms to enter. Which is a lot of chances to make a keying error. I spent a lot of time going back to verify all the numbers were entered correctly because the data is entered in so many places. To make verifying all these number I would love to have Turbo Tax create one form/worksheet that listed all of the income from all the payors in order by line number on the 1040. Here's an example: Line Payee Gross Taxable Federal State Amount Amount Withholding Withholding 1 W-2 Company ABC $ 25,123 $ 25,123 $500 $100 Company XYZ $ 10,000 $ 10,000 $200 $ 50 ______ ______ ____ ____ Line 1 Totals $ 35,123 $ 35,123 $700 $150 2 Interest Bank A $ 250 $ 25 5 Bank B $ 50 0 0 _______ ____ ____ ____ Line 2 Totals $ 0 $ 300 $ 25 0 4 IRA IRA his $20,000 $10,000 $ 1,000 $ 500 IRA hers $20,000 $15,000 $ 1,500 $ 750 IRA one more $ 5,000 $ 5,000 $ 500 $ 250 ______ ______ ______ ______ Line 4 Totals $45,000 $30,000 $ 3,000 $ 1,500 ______ ______ ______ ______ TOTAL OF ALL INCOME $80,123 $ 65,273 $ 3,700 $ 1,750 The above example would really help simplify the verification of all the numbers for those with numerous income documents to enter. All income lines 1 - 7 of form 1040 and lines 1 - 8 of Schedule 1 that contain amounts would be shown on this worksheet. This format may not be completely suitable so another format may be more appropriate. But the bottom line is a much more condensed format is needed to verify all the numbers. It's way to cumbersome and time consuming as it is.
Date published: 2021-05-19
Rated 5 out of 5 by from Turbo Tax is FANTASTIC Very easy to use ,and help is available if needed!
Date published: 2021-05-19
Rated 5 out of 5 by from 2020 TURBO TAX & STATE EASY TO US. I,v used Turbo Tax for the last 20 yrs
Date published: 2021-05-19
Rated 5 out of 5 by from Nice work I have used TurboTax in the past and was always pleased. This year was especially noteworthy. I had to actually call the help line. I spoke with a person name Shamaria and she was fantastic. She was patient and took the time to ensure my problem was corrected - awesome job.
Date published: 2021-05-19
Rated 5 out of 5 by from Easy Turbo Tax is quick and easy. They walk you through all the steps to file your taxes.
Date published: 2021-05-19
Rated 5 out of 5 by from Best place Always fast and giving the best tax breaks. Would recommend to anyone
Date published: 2021-05-19
Rated 5 out of 5 by from Turbo Tax is simple and easy Simple, fast and easy. It's the most efficient way to do taxes.
Date published: 2021-05-19
Rated 5 out of 5 by from great product used for 20 years straight now very simple to use great interface and up to date with tax laws yet very powerful product
Date published: 2021-05-19
All TurboTax® Offerings Reviews - Page 532