TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from I love Turbo Tax! It was easy because Turbo Tax walks you through each step AND has explanations.
Date published: 2023-03-30
Rated 1 out of 5 by from Up Sale, Up Sale, Up Sale If you do not choose "Max" or better the system is designed to ask you if you want to upgrade about 10 times as you are trying to do your taxes. That is a ridiculous amount. I personally also had to call support on the telephone to get it to allow me to enter my IRS PIN. It just completely skipped over that.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax assistant super helpful. For the first time I used a Turbo Tax assistant, Eunice W. She was just great and very helpful. The process went very smoothly. I'm sure we got our maximum return.
Date published: 2023-03-30
Rated 5 out of 5 by from Thomas Very intuitive. The service is easy to understand.
Date published: 2023-03-30
Rated 1 out of 5 by from I paid for nothing I paid for e-filing and that didnot happend not happy
Date published: 2023-03-30
Rated 4 out of 5 by from easy to use great experience,all my questions answered to satisfaction.
Date published: 2023-03-30
Rated 5 out of 5 by from Great as always, But there is the occasional loop. This year the loop was on form 7203, Part II, The S corp has no debts but the program would not let me go to e-file or get past the review without marking a box in debt 1, 2, and 3, whether or not I had put no entries in the boxes below, or when I put zeros. Very frustrating.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax is awesome It's very easy to use and easy to get help if you need it
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax Premier Great Product. using turbo tax over 20 years. luckily never needed tech support
Date published: 2023-03-30
Rated 1 out of 5 by from Failed By Turbotax? I thought I had completed my federal and state S Corp filings with time to spare, only to discover two weeks past the due date that the returns had in fact not been filed. I saved a screenshot at the very end of my original filing that was exactly the same screen shot shown at the late filing, both noting that I was done with my taxes.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 5309
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbo Tax! It was easy because Turbo Tax walks you through each step AND has explanations.
Date published: 2023-03-30
Rated 1 out of 5 by from Up Sale, Up Sale, Up Sale If you do not choose "Max" or better the system is designed to ask you if you want to upgrade about 10 times as you are trying to do your taxes. That is a ridiculous amount. I personally also had to call support on the telephone to get it to allow me to enter my IRS PIN. It just completely skipped over that.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax assistant super helpful. For the first time I used a Turbo Tax assistant, Eunice W. She was just great and very helpful. The process went very smoothly. I'm sure we got our maximum return.
Date published: 2023-03-30
Rated 5 out of 5 by from Thomas Very intuitive. The service is easy to understand.
Date published: 2023-03-30
Rated 1 out of 5 by from I paid for nothing I paid for e-filing and that didnot happend not happy
Date published: 2023-03-30
Rated 4 out of 5 by from easy to use great experience,all my questions answered to satisfaction.
Date published: 2023-03-30
Rated 5 out of 5 by from Great as always, But there is the occasional loop. This year the loop was on form 7203, Part II, The S corp has no debts but the program would not let me go to e-file or get past the review without marking a box in debt 1, 2, and 3, whether or not I had put no entries in the boxes below, or when I put zeros. Very frustrating.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax is awesome It's very easy to use and easy to get help if you need it
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax Premier Great Product. using turbo tax over 20 years. luckily never needed tech support
Date published: 2023-03-30
Rated 1 out of 5 by from Failed By Turbotax? I thought I had completed my federal and state S Corp filings with time to spare, only to discover two weeks past the due date that the returns had in fact not been filed. I saved a screenshot at the very end of my original filing that was exactly the same screen shot shown at the late filing, both noting that I was done with my taxes.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 5309