TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 2 out of 5 by from clunky to get straight to inputs At times... I yearn for [the forms] with the mandatory fields in highlight mode instead of the endless screens of information that doesn't apply to me. The "I'll choose what I want" would be so much nicer if it were a list in the subsections, where I can more easily opt out of the ad nauseum. I use TT every year ( more than a decade) - and I always find it so so lacking.
Date published: 2022-03-05
Rated 4 out of 5 by from Easier way to Go Step by step help with lots of good questions asked & information to explain available on a side bar when needed. I feel confident that we got the best refund & that info submitted is accurate.
Date published: 2022-03-05
Rated 5 out of 5 by from Great working with TurboTax Great experience, I thought it was going to be very difficulty but the system is system friendly.
Date published: 2022-03-05
Rated 5 out of 5 by from Using Turbo Tax since 2005 As my income and investments grew more complicated, Turbo Tax accomodated with Deluxe and then Premier. Downloading from Investment firm makes it easy.
Date published: 2022-03-05
Rated 4 out of 5 by from WORKS GOOD WITH MINOR ERRORS I enjoy using it but I would like to know why form 8812 keeps coming up for a single person with no dependents and no children
Date published: 2022-03-05
Rated 5 out of 5 by from Very Good Very good and easy experience! I will continue to use Turbo Tax. I would recommend it to family and friends.
Date published: 2022-03-05
Rated 5 out of 5 by from Good Everything went well. Very happy with turbo tax. Will use them again
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo tax excellent! Customer contact got right back to me and answered my concern within 5 minutes of clicking on program for extra help before submitting return.
Date published: 2022-03-05
Rated 4 out of 5 by from good good except i was understanding that my State filing was included but was charged $25.
Date published: 2022-03-05
Rated 4 out of 5 by from TurboTax did its job, but where was "Free" Turbo Tax was great, it carried me through everything, and My 10.6% tax rate was probably correct. (First year submitting as Single Widow so tax surprised me, since I was use to have married filing joint status with no tax to pay...) I expected Turbo tax to be a Free Service, since my form was simple with nothing complicated. I was surprised to find fees for both Federal and State plus a TAX on the Services. Then I found a Transaction fee added for using a credit card to pay the actual Taxes. Probably will consider other options next year...
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5308
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from clunky to get straight to inputs At times... I yearn for [the forms] with the mandatory fields in highlight mode instead of the endless screens of information that doesn't apply to me. The "I'll choose what I want" would be so much nicer if it were a list in the subsections, where I can more easily opt out of the ad nauseum. I use TT every year ( more than a decade) - and I always find it so so lacking.
Date published: 2022-03-05
Rated 4 out of 5 by from Easier way to Go Step by step help with lots of good questions asked & information to explain available on a side bar when needed. I feel confident that we got the best refund & that info submitted is accurate.
Date published: 2022-03-05
Rated 5 out of 5 by from Great working with TurboTax Great experience, I thought it was going to be very difficulty but the system is system friendly.
Date published: 2022-03-05
Rated 5 out of 5 by from Using Turbo Tax since 2005 As my income and investments grew more complicated, Turbo Tax accomodated with Deluxe and then Premier. Downloading from Investment firm makes it easy.
Date published: 2022-03-05
Rated 4 out of 5 by from WORKS GOOD WITH MINOR ERRORS I enjoy using it but I would like to know why form 8812 keeps coming up for a single person with no dependents and no children
Date published: 2022-03-05
Rated 5 out of 5 by from Very Good Very good and easy experience! I will continue to use Turbo Tax. I would recommend it to family and friends.
Date published: 2022-03-05
Rated 5 out of 5 by from Good Everything went well. Very happy with turbo tax. Will use them again
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo tax excellent! Customer contact got right back to me and answered my concern within 5 minutes of clicking on program for extra help before submitting return.
Date published: 2022-03-05
Rated 4 out of 5 by from good good except i was understanding that my State filing was included but was charged $25.
Date published: 2022-03-05
Rated 4 out of 5 by from TurboTax did its job, but where was "Free" Turbo Tax was great, it carried me through everything, and My 10.6% tax rate was probably correct. (First year submitting as Single Widow so tax surprised me, since I was use to have married filing joint status with no tax to pay...) I expected Turbo tax to be a Free Service, since my form was simple with nothing complicated. I was surprised to find fees for both Federal and State plus a TAX on the Services. Then I found a Transaction fee added for using a credit card to pay the actual Taxes. Probably will consider other options next year...
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5308