TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Quick and Easy but... I thought I would be paying $49 with one free State but I ended up paying $49 for Fed and $49 for State. I just with I knew the total amount BEFORE I do all the number crunching.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo tax is awesome! TurboTax made this process so simple amd easy for me to file. I highly recommend.
Date published: 2022-03-02
Rated 5 out of 5 by from Tracy from TurboTax is awesome!! Excellent and fast service. Tracy really got me the most out of my refund!!
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax is a great product! Turbo Tax easily walks you through your taxes, everything from complex tax situations to simple returns. Highly recommend Turbo Tax.
Date published: 2022-03-02
Rated 5 out of 5 by from real easy love it, easy to use fixes problems for you automaticaly
Date published: 2022-03-02
Rated 4 out of 5 by from TurboTax is great! Turbotax is easy to use and I love that it guides you through step-by-step and you don't have to be a tax professional to use it. The only reason I didn't give it 5 starts is that there were a couple of areas that weren't explained well. The 'advance child tax credit' field and letter 6419. I was doing my friends taxes who has never had children but Turbotax kept telling me I had made a mistake by leaving that amount blank. If I enter 0 dependents, it should know that I didn't recieve an advance child tax credit or letter. Turbox didn't ask me anything about it but it came up as a mistake. I had to use the help to find out that I needed to enter 0 in that box before I could continue. Confusing.
Date published: 2022-03-02
Rated 2 out of 5 by from Easy to Use, but expensive I sit and enter the majority of the information, yet you still charge me over $200? I understand that turbotax makes this easier for many people, but that's outrageous. I will be using a free service from here on out. You probably just have a program that does this automatically. I never sought out help from your live experts, and yet I'm still paying to do this.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax is amazing!! My tax expert stayed patient with me and helped me get my full refund!!
Date published: 2022-03-02
Rated 2 out of 5 by from unable to help with E-File error IND-032-04 IND-032-04 - 'SpousePriorYearPIN' or 'SpousePriorYearAGIAmt' in the Return Header must match the e-File database. Turbotax thinks there are no errors in the return. Filing a printed return is Turbotax's solution. Totally bogus. IND-032-04 - 'SpousePriorYearPIN' or 'SpousePriorYearAGIAmt' in the Return Header must match the e-File database. How does one access the e-File database? No one from Turbotax could help.
Date published: 2022-03-02
Rated 5 out of 5 by from SO EASY Walk you through each step, with regular reminders and explanations. Each slide has options to explain if you need a further understanding of what they're asking for and why.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5305
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Quick and Easy but... I thought I would be paying $49 with one free State but I ended up paying $49 for Fed and $49 for State. I just with I knew the total amount BEFORE I do all the number crunching.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo tax is awesome! TurboTax made this process so simple amd easy for me to file. I highly recommend.
Date published: 2022-03-02
Rated 5 out of 5 by from Tracy from TurboTax is awesome!! Excellent and fast service. Tracy really got me the most out of my refund!!
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax is a great product! Turbo Tax easily walks you through your taxes, everything from complex tax situations to simple returns. Highly recommend Turbo Tax.
Date published: 2022-03-02
Rated 5 out of 5 by from real easy love it, easy to use fixes problems for you automaticaly
Date published: 2022-03-02
Rated 4 out of 5 by from TurboTax is great! Turbotax is easy to use and I love that it guides you through step-by-step and you don't have to be a tax professional to use it. The only reason I didn't give it 5 starts is that there were a couple of areas that weren't explained well. The 'advance child tax credit' field and letter 6419. I was doing my friends taxes who has never had children but Turbotax kept telling me I had made a mistake by leaving that amount blank. If I enter 0 dependents, it should know that I didn't recieve an advance child tax credit or letter. Turbox didn't ask me anything about it but it came up as a mistake. I had to use the help to find out that I needed to enter 0 in that box before I could continue. Confusing.
Date published: 2022-03-02
Rated 2 out of 5 by from Easy to Use, but expensive I sit and enter the majority of the information, yet you still charge me over $200? I understand that turbotax makes this easier for many people, but that's outrageous. I will be using a free service from here on out. You probably just have a program that does this automatically. I never sought out help from your live experts, and yet I'm still paying to do this.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax is amazing!! My tax expert stayed patient with me and helped me get my full refund!!
Date published: 2022-03-02
Rated 2 out of 5 by from unable to help with E-File error IND-032-04 IND-032-04 - 'SpousePriorYearPIN' or 'SpousePriorYearAGIAmt' in the Return Header must match the e-File database. Turbotax thinks there are no errors in the return. Filing a printed return is Turbotax's solution. Totally bogus. IND-032-04 - 'SpousePriorYearPIN' or 'SpousePriorYearAGIAmt' in the Return Header must match the e-File database. How does one access the e-File database? No one from Turbotax could help.
Date published: 2022-03-02
Rated 5 out of 5 by from SO EASY Walk you through each step, with regular reminders and explanations. Each slide has options to explain if you need a further understanding of what they're asking for and why.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5305