TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Mark417 from
I've used Turbo Tax for years.
I've used Turbo Tax for years and have always had great results.
Date published: 2022-04-16
Rated 1 out of 5 by
VLWC from
Unhappy that I was forced to pay
It wasn't until I finished my taxes that I was forced to pay more for the services than I owe on my taxes. I think this an unfair practice! I won't use Turbo Tax going forward.
Date published: 2022-04-16
Rated 4 out of 5 by
Edgar0110 from
TurboTax is Great!
I love using this product. The keyboard shortcuts have been removed. I find that I have to click in every entry box instead of using the tab and enter keys. I'm in the minority of users that prefer keyboarding over mouse clicks to get through entry boxes. I have investments and own rental property. The entry of rental property info is not as friendly as for investments. My investments include real estate investment trust (REITs) but they are separate from my rental property buildings. Is there a Turbo Tax product that works better for this situation than Turbo Tax Premier?
Date published: 2022-04-16
Rated 4 out of 5 by
ksvmlv from
Turbo Tax Is Easy to Use
Was able to successfully navigate through the program without the need to request outside support.
Date published: 2022-04-16
Rated 3 out of 5 by
MattyA1234 from
Does the job.Stop selling me throughout process
Makes the process relatively easy as it goes step by step. Do not like that TT upcharges and tries to sell more product throughout the process. Ask everything at the beginning or dont ask at all. Once I start the taxes, I just want to get it done.
Date published: 2022-04-16
Rated 5 out of 5 by
Dee247 from
Turbo Tax is Great
I have been using Turbo Tax for at least 9 years!! It has always been simple to complete my taxes. You just answer the questions and fill in what it says and Bingo! Its done
Date published: 2022-04-16
Rated 5 out of 5 by
DonnaNonna from
Awesome product
Easy to use. Walked me through last year's also and verified and reviewed.
Date published: 2022-04-16
Rated 5 out of 5 by
JulMC2 from
I love Turbo Tax
Every year I stress about getting the taxes done and feel so overwhelmed jsut thinking about it. Then I sit down to do it and it is so smooth and easy. Turbo Tax makes it very easy to do.
Date published: 2022-04-16
Rated 1 out of 5 by
Ejc2046 from
A whole month?
It took an entire month to complete my taxes. It's not that complex. I had to file an extension at the last minute to make sure it wasn't late. I didn't pay nearly $400 to be in a hurry. A month is more than enough time.
Date published: 2022-04-16
Rated 5 out of 5 by
Dru_29 from
TurboTax makes it easy for you!
TurboTax online makes it simple for you to prepare, complete and submit your tax return. Each year, the online platform gets better. The knowledge articles are quite helpful in providing information to help clarify questions. I also like the LIVE expert tax advice. If you get stuck, the experts connect with you via chat or phone call. The ability to share screen makes things easy for you and the expert to walk through where you need help. I truly appreciate TurboTax and the team!
All TurboTax® Offerings Reviews - Page 5303
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Mark417 from
I've used Turbo Tax for years.
I've used Turbo Tax for years and have always had great results.
Date published: 2022-04-16
Rated 1 out of 5 by
VLWC from
Unhappy that I was forced to pay
It wasn't until I finished my taxes that I was forced to pay more for the services than I owe on my taxes. I think this an unfair practice! I won't use Turbo Tax going forward.
Date published: 2022-04-16
Rated 4 out of 5 by
Edgar0110 from
TurboTax is Great!
I love using this product. The keyboard shortcuts have been removed. I find that I have to click in every entry box instead of using the tab and enter keys. I'm in the minority of users that prefer keyboarding over mouse clicks to get through entry boxes. I have investments and own rental property. The entry of rental property info is not as friendly as for investments. My investments include real estate investment trust (REITs) but they are separate from my rental property buildings. Is there a Turbo Tax product that works better for this situation than Turbo Tax Premier?
Date published: 2022-04-16
Rated 4 out of 5 by
ksvmlv from
Turbo Tax Is Easy to Use
Was able to successfully navigate through the program without the need to request outside support.
Date published: 2022-04-16
Rated 3 out of 5 by
MattyA1234 from
Does the job.Stop selling me throughout process
Makes the process relatively easy as it goes step by step. Do not like that TT upcharges and tries to sell more product throughout the process. Ask everything at the beginning or dont ask at all. Once I start the taxes, I just want to get it done.
Date published: 2022-04-16
Rated 5 out of 5 by
Dee247 from
Turbo Tax is Great
I have been using Turbo Tax for at least 9 years!! It has always been simple to complete my taxes. You just answer the questions and fill in what it says and Bingo! Its done
Date published: 2022-04-16
Rated 5 out of 5 by
DonnaNonna from
Awesome product
Easy to use. Walked me through last year's also and verified and reviewed.
Date published: 2022-04-16
Rated 5 out of 5 by
JulMC2 from
I love Turbo Tax
Every year I stress about getting the taxes done and feel so overwhelmed jsut thinking about it. Then I sit down to do it and it is so smooth and easy. Turbo Tax makes it very easy to do.
Date published: 2022-04-16
Rated 1 out of 5 by
Ejc2046 from
A whole month?
It took an entire month to complete my taxes. It's not that complex. I had to file an extension at the last minute to make sure it wasn't late. I didn't pay nearly $400 to be in a hurry. A month is more than enough time.
Date published: 2022-04-16
Rated 5 out of 5 by
Dru_29 from
TurboTax makes it easy for you!
TurboTax online makes it simple for you to prepare, complete and submit your tax return. Each year, the online platform gets better. The knowledge articles are quite helpful in providing information to help clarify questions. I also like the LIVE expert tax advice. If you get stuck, the experts connect with you via chat or phone call. The ability to share screen makes things easy for you and the expert to walk through where you need help. I truly appreciate TurboTax and the team!
All TurboTax® Offerings Reviews - Page 5303
Date published: 2022-04-16