TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbotax Deluxe It is very easy to use! I have used Turbotax for over 20 years now!
Date published: 2022-04-18
Rated 3 out of 5 by from TurboTax is great until it isn't Great product until you select the wrong product and have to clear your form to choose a different one.
Date published: 2022-04-18
Rated 5 out of 5 by from Excellent I ended up request 3 or 4 calls and they called every time with an expert with patience on the line.
Date published: 2022-04-18
Rated 1 out of 5 by from Very upset returning user I've used turbo tax for YEARS and I've never had an issue or had to pay over $50. This year, I was charged $150+ for their 'services,' yet my tax return STILL was rejected. They have my info on file- don't use it. They charge out the wazoo for nothing. I set up my taxes so I don't owe money and for the last 3 years with turbo tax, I've owed the federal government money, meanwhile, if I cross-check with other platforms, I GET MONEY BACK! Literally the worst software ever. This is the last time I file with them- awful product, and I will NOT be using them ever again.
Date published: 2022-04-18
Rated 5 out of 5 by from Very valuable! Program is user friendly and self explanatory, Benefit of easy filing!
Date published: 2022-04-18
Rated 5 out of 5 by from Makes doing taxes simple and informative I have no idea how to do taxes without turbo tax, great with simplicity
Date published: 2022-04-18
Rated 4 out of 5 by from Trust - not living It would be nice to be able to accomplish a Trust using the Premium version.
Date published: 2022-04-18
Rated 1 out of 5 by from not able to use same old data I have a near identical and fairly simple return every year. If my small side income is not even $2k why does it need to be such a different nightmare every year? print 25 pages? this same thing was done on like 6 not that long ago without the ever sharply spiking fee..
Date published: 2022-04-18
Rated 5 out of 5 by from easy peasy the app and system is simple and easy to read and understand
Date published: 2022-04-18
Rated 3 out of 5 by from I love the software I just want to organize using I will use again if my taxes get filed on time. Love
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 531
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax Deluxe It is very easy to use! I have used Turbotax for over 20 years now!
Date published: 2022-04-18
Rated 3 out of 5 by from TurboTax is great until it isn't Great product until you select the wrong product and have to clear your form to choose a different one.
Date published: 2022-04-18
Rated 5 out of 5 by from Excellent I ended up request 3 or 4 calls and they called every time with an expert with patience on the line.
Date published: 2022-04-18
Rated 1 out of 5 by from Very upset returning user I've used turbo tax for YEARS and I've never had an issue or had to pay over $50. This year, I was charged $150+ for their 'services,' yet my tax return STILL was rejected. They have my info on file- don't use it. They charge out the wazoo for nothing. I set up my taxes so I don't owe money and for the last 3 years with turbo tax, I've owed the federal government money, meanwhile, if I cross-check with other platforms, I GET MONEY BACK! Literally the worst software ever. This is the last time I file with them- awful product, and I will NOT be using them ever again.
Date published: 2022-04-18
Rated 5 out of 5 by from Very valuable! Program is user friendly and self explanatory, Benefit of easy filing!
Date published: 2022-04-18
Rated 5 out of 5 by from Makes doing taxes simple and informative I have no idea how to do taxes without turbo tax, great with simplicity
Date published: 2022-04-18
Rated 4 out of 5 by from Trust - not living It would be nice to be able to accomplish a Trust using the Premium version.
Date published: 2022-04-18
Rated 1 out of 5 by from not able to use same old data I have a near identical and fairly simple return every year. If my small side income is not even $2k why does it need to be such a different nightmare every year? print 25 pages? this same thing was done on like 6 not that long ago without the ever sharply spiking fee..
Date published: 2022-04-18
Rated 5 out of 5 by from easy peasy the app and system is simple and easy to read and understand
Date published: 2022-04-18
Rated 3 out of 5 by from I love the software I just want to organize using I will use again if my taxes get filed on time. Love
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 531