TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Much easier than expected I haven't filed my own taxes in a decade and my tax preparer became increasingly more expensive and less communicative. So I tried turbo tax. It's so darn intuitive when it comes to inputting and their customer service reps are very helpful and always available (at no cost to the Turbo Tax user). I will use turbo tax again next year.
Date published: 2021-10-15
Rated 4 out of 5 by from TurboTax Still Needs Some Work. The product is very helpful in most areas but needs work in explaining more specific topics. One example is when I was trying to figure out where to deduct the Special Improvement District (SID) taxes in the program. The help screens indicated it was deductible but nowhere did it say where to enter that information in the program or on the form. Very confusing.
Date published: 2021-10-15
Rated 5 out of 5 by from Quick and Easy The software is quick, easy, and intuitive with the latest tax codes built in.
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo tax is great good experience for so many years. Will continue to purchase Turbo Tax next year.
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo tax is helpful As an immigrant Turbotax helped me under US taxes easily and conveniently! Thank you.
Date published: 2021-10-15
Rated 2 out of 5 by from TURBO TAX IS A BIG LET DOWN I have had problems with the TurboTax files before, but not as bad a this year. I use a iMac and I had to recreate the whole file for return several times. I would close TurboTax and when I went back the file was not there or was the name of file but blank inputs. I did an extended return and when I went back in October to file the return the tax file was GONE. Thankfully I had a PFD of the return I could print out and recreate the file from that. I probably spent 10 extra hours in total this tax season. Very disappointed in how your system works with Mac's, enough to want me to look for a different solution for next year.
Date published: 2021-10-15
Rated 5 out of 5 by from The process was intuitive, easy and quick. The process was intuitive, easy, and quick. It was an excellent experience.
Date published: 2021-10-15
Rated 5 out of 5 by from So helpful! I file as self employed and it's always a headache with all my deductions. Turbo tax walked me through it and helped me get all the deductions I needed.
Date published: 2021-10-15
Rated 5 out of 5 by from Easy It was fast and easy!!! Made my life simple!!! Try it!
Date published: 2021-10-15
Rated 5 out of 5 by from 2020 Turbo Tax Package Did the Job! The 2020 version of Turbo Tax Home & Business (Federal & State) was glitch-free and seamless. I had no problems with the technology, the information and guided forms were easy to understand. The most important feature that made it stress-free was the absence of technical or software issues.
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 54
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Much easier than expected I haven't filed my own taxes in a decade and my tax preparer became increasingly more expensive and less communicative. So I tried turbo tax. It's so darn intuitive when it comes to inputting and their customer service reps are very helpful and always available (at no cost to the Turbo Tax user). I will use turbo tax again next year.
Date published: 2021-10-15
Rated 4 out of 5 by from TurboTax Still Needs Some Work. The product is very helpful in most areas but needs work in explaining more specific topics. One example is when I was trying to figure out where to deduct the Special Improvement District (SID) taxes in the program. The help screens indicated it was deductible but nowhere did it say where to enter that information in the program or on the form. Very confusing.
Date published: 2021-10-15
Rated 5 out of 5 by from Quick and Easy The software is quick, easy, and intuitive with the latest tax codes built in.
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo tax is great good experience for so many years. Will continue to purchase Turbo Tax next year.
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo tax is helpful As an immigrant Turbotax helped me under US taxes easily and conveniently! Thank you.
Date published: 2021-10-15
Rated 2 out of 5 by from TURBO TAX IS A BIG LET DOWN I have had problems with the TurboTax files before, but not as bad a this year. I use a iMac and I had to recreate the whole file for return several times. I would close TurboTax and when I went back the file was not there or was the name of file but blank inputs. I did an extended return and when I went back in October to file the return the tax file was GONE. Thankfully I had a PFD of the return I could print out and recreate the file from that. I probably spent 10 extra hours in total this tax season. Very disappointed in how your system works with Mac's, enough to want me to look for a different solution for next year.
Date published: 2021-10-15
Rated 5 out of 5 by from The process was intuitive, easy and quick. The process was intuitive, easy, and quick. It was an excellent experience.
Date published: 2021-10-15
Rated 5 out of 5 by from So helpful! I file as self employed and it's always a headache with all my deductions. Turbo tax walked me through it and helped me get all the deductions I needed.
Date published: 2021-10-15
Rated 5 out of 5 by from Easy It was fast and easy!!! Made my life simple!!! Try it!
Date published: 2021-10-15
Rated 5 out of 5 by from 2020 Turbo Tax Package Did the Job! The 2020 version of Turbo Tax Home & Business (Federal & State) was glitch-free and seamless. I had no problems with the technology, the information and guided forms were easy to understand. The most important feature that made it stress-free was the absence of technical or software issues.
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 54