TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Great way to file taxes Excellent program to file taxes and less expensive than having someone else prepare them.
Date published: 2023-03-30
Rated 3 out of 5 by from not easy to use isn't easy to use very dissatisfied with the cost, they charged my more, and the cost only showed after I placed the order with my credit card
Date published: 2023-03-30
Rated 5 out of 5 by from turbo tax was amazing He was quick and easy, he helped me understood area where i was confused and just was exceptional helper. couldn't do it without him
Date published: 2023-03-30
Rated 5 out of 5 by from good This service is great easy to use and friendly help
Date published: 2023-03-30
Rated 5 out of 5 by from Takes the stress out of filing taxes I've been using TurboTax for years. Each year it is quick and easy to file my taxes and I'm confident that I am getting the most out of my refund. By answering simple questions TurboTax gets all the information they need to ensure that my tax return is complete, accurate, and that I get every dollar I am entitled to.
Date published: 2023-03-30
Rated 5 out of 5 by from Great customer service from Dianne Dianne walked me through filing, excellent customer service, thank you
Date published: 2023-03-30
Rated 5 out of 5 by from Easy to do with explanations The most simple turbo tax plan is great! I used it for stocks/investments, retirement, W-2s, and more. It takes you step by step, literally!! If you don't know how to find something or what the questions means, there's usually a hyperlink to press so it explains it off to the side. VERY HELPFULL! I've been doing turbo tax for myself and parents for over 5 years. Highly recommend. And repeat customers usually get some sort of discount for future years.
Date published: 2023-03-30
Rated 5 out of 5 by from Better than any I've tried Other than trying to work with IRS to get ID to work.
Date published: 2023-03-30
Rated 5 out of 5 by from I loved it I am a first time filer. The process was smooth and easy. I would love to file again with TurboTax.
Date published: 2023-03-30
Rated 3 out of 5 by from Great where it works, but some time-wasting bugs Overall, I'm satisfied with the product. But there are too many steps to do some simple things, and sometimes this leads to weird program bugs. I'd rather have some more complex steps to do, instead of breaking simple things into a mess of even simpler things.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 5298
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great way to file taxes Excellent program to file taxes and less expensive than having someone else prepare them.
Date published: 2023-03-30
Rated 3 out of 5 by from not easy to use isn't easy to use very dissatisfied with the cost, they charged my more, and the cost only showed after I placed the order with my credit card
Date published: 2023-03-30
Rated 5 out of 5 by from turbo tax was amazing He was quick and easy, he helped me understood area where i was confused and just was exceptional helper. couldn't do it without him
Date published: 2023-03-30
Rated 5 out of 5 by from good This service is great easy to use and friendly help
Date published: 2023-03-30
Rated 5 out of 5 by from Takes the stress out of filing taxes I've been using TurboTax for years. Each year it is quick and easy to file my taxes and I'm confident that I am getting the most out of my refund. By answering simple questions TurboTax gets all the information they need to ensure that my tax return is complete, accurate, and that I get every dollar I am entitled to.
Date published: 2023-03-30
Rated 5 out of 5 by from Great customer service from Dianne Dianne walked me through filing, excellent customer service, thank you
Date published: 2023-03-30
Rated 5 out of 5 by from Easy to do with explanations The most simple turbo tax plan is great! I used it for stocks/investments, retirement, W-2s, and more. It takes you step by step, literally!! If you don't know how to find something or what the questions means, there's usually a hyperlink to press so it explains it off to the side. VERY HELPFULL! I've been doing turbo tax for myself and parents for over 5 years. Highly recommend. And repeat customers usually get some sort of discount for future years.
Date published: 2023-03-30
Rated 5 out of 5 by from Better than any I've tried Other than trying to work with IRS to get ID to work.
Date published: 2023-03-30
Rated 5 out of 5 by from I loved it I am a first time filer. The process was smooth and easy. I would love to file again with TurboTax.
Date published: 2023-03-30
Rated 3 out of 5 by from Great where it works, but some time-wasting bugs Overall, I'm satisfied with the product. But there are too many steps to do some simple things, and sometimes this leads to weird program bugs. I'd rather have some more complex steps to do, instead of breaking simple things into a mess of even simpler things.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 5298