TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 3 out of 5 by from Turbo Tax is annoying!!! Very frustrating experience with help. We were unable to e-file because we were lacking an update. Was unable to figure out how to get to updates since it instructed me to go to the menu. What menu?? Told your stupid robot that I was on a Mac and gave the system number. It set me up with an "expert" who texted with me for a long time. It seems that he was under the impression that I was on a PC, but I didn't know that until the end when he sent me PC instructions and I yelled at him that I was on a Mac. A few minutes later he texted me to quit turbo tax and relaunch. I did & it was simple after over an hour trying to get an answer to my problem. I also resent having to pay $1.00 and put in my credit card number. You can keep the stupid dollar because I don't want to deal with you anymore. Also, our turbo tax used to include the state return & we didn't have to pay an extra $25.
Date published: 2021-03-25
Rated 5 out of 5 by from VERY EASY TO USE This was a breeze. My taxes aren't complicated but this was much easier than paper forms.
Date published: 2021-03-25
Rated 5 out of 5 by from Amazing, simple, and FREE! Do i need to say any more? lol It is an amazing service. I kept thinking to myself "OK when are the tax people going to try to take my money"... If you type everything in yourself and dont use any of their options they provide for you, then your taxes can be done for free. Very simple and easy.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is Awesome! For my first-time experience, I actually enjoyed doing my taxes.
Date published: 2021-03-25
Rated 5 out of 5 by from User Friendly user friendly and the choice that you can go back and change data as needed.
Date published: 2021-03-25
Rated 5 out of 5 by from good loved it was a great way to get my taxes done, never thought that it was going to be a short time
Date published: 2021-03-25
Rated 4 out of 5 by from Turbo tax is Good I like turbotax and i am using it for 4 years in a row, but its expensive. 185$ is too much.
Date published: 2021-03-25
Rated 5 out of 5 by from turbo tax muy bueno y facil muy bueno pero no me quedo claro cuando me van a transferir
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo tax Easy to Use Turbo tax everything pre arranged. Transported from last years return and the return was accurate.
Date published: 2021-03-25
Rated 5 out of 5 by from Awesome this is the fourth year using Turbo Tax. It's been great fast & easy. Quick to get my refunds.
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 5292
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is annoying!!! Very frustrating experience with help. We were unable to e-file because we were lacking an update. Was unable to figure out how to get to updates since it instructed me to go to the menu. What menu?? Told your stupid robot that I was on a Mac and gave the system number. It set me up with an "expert" who texted with me for a long time. It seems that he was under the impression that I was on a PC, but I didn't know that until the end when he sent me PC instructions and I yelled at him that I was on a Mac. A few minutes later he texted me to quit turbo tax and relaunch. I did & it was simple after over an hour trying to get an answer to my problem. I also resent having to pay $1.00 and put in my credit card number. You can keep the stupid dollar because I don't want to deal with you anymore. Also, our turbo tax used to include the state return & we didn't have to pay an extra $25.
Date published: 2021-03-25
Rated 5 out of 5 by from VERY EASY TO USE This was a breeze. My taxes aren't complicated but this was much easier than paper forms.
Date published: 2021-03-25
Rated 5 out of 5 by from Amazing, simple, and FREE! Do i need to say any more? lol It is an amazing service. I kept thinking to myself "OK when are the tax people going to try to take my money"... If you type everything in yourself and dont use any of their options they provide for you, then your taxes can be done for free. Very simple and easy.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is Awesome! For my first-time experience, I actually enjoyed doing my taxes.
Date published: 2021-03-25
Rated 5 out of 5 by from User Friendly user friendly and the choice that you can go back and change data as needed.
Date published: 2021-03-25
Rated 5 out of 5 by from good loved it was a great way to get my taxes done, never thought that it was going to be a short time
Date published: 2021-03-25
Rated 4 out of 5 by from Turbo tax is Good I like turbotax and i am using it for 4 years in a row, but its expensive. 185$ is too much.
Date published: 2021-03-25
Rated 5 out of 5 by from turbo tax muy bueno y facil muy bueno pero no me quedo claro cuando me van a transferir
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo tax Easy to Use Turbo tax everything pre arranged. Transported from last years return and the return was accurate.
Date published: 2021-03-25
Rated 5 out of 5 by from Awesome this is the fourth year using Turbo Tax. It's been great fast & easy. Quick to get my refunds.
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 5292