TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
bobbobberson from
turbo tax is nice
It was good. I liked it. it was helpful and stuff.
Date published: 2022-04-18
Rated 5 out of 5 by
rock90 from
great and easy
great and easy to use and love that its free like how simple they make it
Date published: 2022-04-18
Rated 5 out of 5 by
Bbrriiaannnnnnn from
Turbo Tax kept it simple.
The agent was very helpful and was able to both recognize and resolve my issue in very little time. He was professional, polite, and had a great attitude despite it being tax day.
Date published: 2022-04-18
Rated 5 out of 5 by
Michele570 from
Easy peasy
Easy as can be. Step by step easy instructions. A++
Date published: 2022-04-18
Rated 5 out of 5 by
JohnAZGenX from
Six+ Years Using TurboTax, there's a reason 4 that
TurboTax makes it easy. It's really that simple. The ability to import my W-2, the ability to link my investment accounts seamlessly, and the ability to quickly find deductions. The minor cost is worth the peace of mind it brings.
Date published: 2022-04-18
Rated 4 out of 5 by
Patti 330 from
TurboTax is good - a few knits with 2021 version.
Easy for the most part. This year had problems with some popup itemization sections not working on PC version. Also, that darned 1099-INT Sched B Foreign tax section is still clear as mud. Not sure if it's brokerage reporting, IRS gobble-de-gook or user stupidity.
Date published: 2022-04-18
Rated 4 out of 5 by
Jawn Nebula from
Good service
It was quick and intuitive. I’ll probably be using it for next years return again.
Date published: 2022-04-18
Rated 5 out of 5 by
60blackcats from
Love using turbotax
I’ve been using this product for 7 years and it gets better every year. I really like the descriptive answers and examples in the Learn More and ? section.
Date published: 2022-04-18
Rated 5 out of 5 by
SuzyB of NH from
Love, love, love Turbotax
I utilized the Live Expert feature this year and loved it. I was truly baffled by HSA forms and questions this year, and Kathy worked with me for a few minutes and resolved my problem, answered my questions, and reassured me I was on the right track.
Date published: 2022-04-18
Rated 3 out of 5 by
Jay1096 from
State form can become unavailable forever
Great experience with Federal form, mostly (but REALLY tedious interface to load contributions to lots of different organizations). Horrible experience with gateway to state form. Had to determine whether to file as married filing separately or married filing jointly, so created federal forms for both situations to compare. Working with little sleep early on Tax Day, I accidentally went ahead after finishing one of the forms and selected our state. Big mistake. That locked in our available state return to the filing status of the federal form I'd finished. Of course, I'd finished one of the "separately" forms, but comparison of our two options revealed that "jointly" was by far our better choice. No luck backing off of that single click identifying my state from the "separately" form. So finish ALL of your decision making about which form(s) to file before accepting the invitation to move on to the state form. TurboTax could warn about that. But it doesn't.
All TurboTax® Offerings Reviews - Page 530
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
bobbobberson from
turbo tax is nice
It was good. I liked it. it was helpful and stuff.
Date published: 2022-04-18
Rated 5 out of 5 by
rock90 from
great and easy
great and easy to use and love that its free like how simple they make it
Date published: 2022-04-18
Rated 5 out of 5 by
Bbrriiaannnnnnn from
Turbo Tax kept it simple.
The agent was very helpful and was able to both recognize and resolve my issue in very little time. He was professional, polite, and had a great attitude despite it being tax day.
Date published: 2022-04-18
Rated 5 out of 5 by
Michele570 from
Easy peasy
Easy as can be. Step by step easy instructions. A++
Date published: 2022-04-18
Rated 5 out of 5 by
JohnAZGenX from
Six+ Years Using TurboTax, there's a reason 4 that
TurboTax makes it easy. It's really that simple. The ability to import my W-2, the ability to link my investment accounts seamlessly, and the ability to quickly find deductions. The minor cost is worth the peace of mind it brings.
Date published: 2022-04-18
Rated 4 out of 5 by
Patti 330 from
TurboTax is good - a few knits with 2021 version.
Easy for the most part. This year had problems with some popup itemization sections not working on PC version. Also, that darned 1099-INT Sched B Foreign tax section is still clear as mud. Not sure if it's brokerage reporting, IRS gobble-de-gook or user stupidity.
Date published: 2022-04-18
Rated 4 out of 5 by
Jawn Nebula from
Good service
It was quick and intuitive. I’ll probably be using it for next years return again.
Date published: 2022-04-18
Rated 5 out of 5 by
60blackcats from
Love using turbotax
I’ve been using this product for 7 years and it gets better every year. I really like the descriptive answers and examples in the Learn More and ? section.
Date published: 2022-04-18
Rated 5 out of 5 by
SuzyB of NH from
Love, love, love Turbotax
I utilized the Live Expert feature this year and loved it. I was truly baffled by HSA forms and questions this year, and Kathy worked with me for a few minutes and resolved my problem, answered my questions, and reassured me I was on the right track.
Date published: 2022-04-18
Rated 3 out of 5 by
Jay1096 from
State form can become unavailable forever
Great experience with Federal form, mostly (but REALLY tedious interface to load contributions to lots of different organizations). Horrible experience with gateway to state form. Had to determine whether to file as married filing separately or married filing jointly, so created federal forms for both situations to compare. Working with little sleep early on Tax Day, I accidentally went ahead after finishing one of the forms and selected our state. Big mistake. That locked in our available state return to the filing status of the federal form I'd finished. Of course, I'd finished one of the "separately" forms, but comparison of our two options revealed that "jointly" was by far our better choice. No luck backing off of that single click identifying my state from the "separately" form. So finish ALL of your decision making about which form(s) to file before accepting the invitation to move on to the state form. TurboTax could warn about that. But it doesn't.
All TurboTax® Offerings Reviews - Page 530
Date published: 2022-04-18