TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Easy to use, but sometimes frustrating. I have been using Turbotax for years and I always found it easy to use. However, it is frustrating to answer the same questions over and over again (e.g. foreign bank accounts). I have not found a way to jump to a specific entry fields. I always had to start at the beginning and go thru everything again.
Date published: 2023-03-27
Rated 5 out of 5 by from Great product, been using it for 10 years+ Another year using a great product to do my taxes. After 10+ years of using Turbotax, I recommend it to everyone and got my Fiancée to start using it about 4 years ago. Easy to use, saves all my previous tax submissions and helpful tips.
Date published: 2023-03-27
Rated 5 out of 5 by from Wooo. the services provided were great. I was very pleased.
Date published: 2023-03-27
Rated 5 out of 5 by from Good service Proper support to complete every step.of the process.
Date published: 2023-03-27
Rated 5 out of 5 by from Great product Easy to use and navigate. Lets me be in charge of my return.
Date published: 2023-03-27
Rated 4 out of 5 by from Turbo tax is awesome Great step by step procedure, gives you maximum refund
Date published: 2023-03-27
Rated 2 out of 5 by from TurboTax has developed several problems I was unable to use TurboTax to file my state return because much of the information supposedly transferred from my federal return was wildly inaccurate. The amount of taxable interest from U.S. government obligations on my state return was $6,400 more than reported on my federal return. And TurboTax would let me change it. TurboTax also failed to transfer any of the estimated payments that I made for state taxes, even though the amounts were included in the "total estimated taxes" listed on my federal summary. When I tried to get help for these problems, I received generic responses that didn't address the problems.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is UBER Awesome! Super Easy for someone living the single and lame life.
Date published: 2023-03-27
Rated 5 out of 5 by from It was fast and easy, with no stress at all I do not know why I didn't use this service before. Turbo Tax make this process easy and with no stress. They did help to get some money back. This is the 1st time I get some money back.
Date published: 2023-03-27
Rated 4 out of 5 by from Overall Good (Takes Time!) My overall exepience was good. It takes longer than you think, even though I did not have much to fill out. The cost, for me, was not worth it to pay someone to do it. I like that it keeps all my information, and I loved how I could scan a QR code with my phone to snap a photo!
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5289
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use, but sometimes frustrating. I have been using Turbotax for years and I always found it easy to use. However, it is frustrating to answer the same questions over and over again (e.g. foreign bank accounts). I have not found a way to jump to a specific entry fields. I always had to start at the beginning and go thru everything again.
Date published: 2023-03-27
Rated 5 out of 5 by from Great product, been using it for 10 years+ Another year using a great product to do my taxes. After 10+ years of using Turbotax, I recommend it to everyone and got my Fiancée to start using it about 4 years ago. Easy to use, saves all my previous tax submissions and helpful tips.
Date published: 2023-03-27
Rated 5 out of 5 by from Wooo. the services provided were great. I was very pleased.
Date published: 2023-03-27
Rated 5 out of 5 by from Good service Proper support to complete every step.of the process.
Date published: 2023-03-27
Rated 5 out of 5 by from Great product Easy to use and navigate. Lets me be in charge of my return.
Date published: 2023-03-27
Rated 4 out of 5 by from Turbo tax is awesome Great step by step procedure, gives you maximum refund
Date published: 2023-03-27
Rated 2 out of 5 by from TurboTax has developed several problems I was unable to use TurboTax to file my state return because much of the information supposedly transferred from my federal return was wildly inaccurate. The amount of taxable interest from U.S. government obligations on my state return was $6,400 more than reported on my federal return. And TurboTax would let me change it. TurboTax also failed to transfer any of the estimated payments that I made for state taxes, even though the amounts were included in the "total estimated taxes" listed on my federal summary. When I tried to get help for these problems, I received generic responses that didn't address the problems.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is UBER Awesome! Super Easy for someone living the single and lame life.
Date published: 2023-03-27
Rated 5 out of 5 by from It was fast and easy, with no stress at all I do not know why I didn't use this service before. Turbo Tax make this process easy and with no stress. They did help to get some money back. This is the 1st time I get some money back.
Date published: 2023-03-27
Rated 4 out of 5 by from Overall Good (Takes Time!) My overall exepience was good. It takes longer than you think, even though I did not have much to fill out. The cost, for me, was not worth it to pay someone to do it. I like that it keeps all my information, and I loved how I could scan a QR code with my phone to snap a photo!
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5289