TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from HORRIBLE experience 2022 Your zip codes in the system HAVE not been updated in this century! I cannot e-file my tax return because my Arizona State University ZIP code is being rejected as not valid... SO FRUSTRATING!!!!!!
Date published: 2022-03-02
Rated 5 out of 5 by from Love it! I've used turbo tax for the past 5 years. It's very easy and walks you thru it step by step and saves you money from paying other ppl to do what you can do yourself.
Date published: 2022-03-02
Rated 5 out of 5 by from phenomenal M TRUELY GREATFUL FOR TURBO TAX THE SOFTWARE MAKES IT EFFORTLESS AND THE LIVE AGENTS ARE FANTASTIC THEY MAKE FILLING TAXES DRAMA FREE AND THE FACT THAT WHEN ALL IS DONE YOU HAVE THE SECURITY OF KNOWING YOU FILED WITH THE MOST BENIFITS AND THE AUDIT DEFENSE IS AMAZING I HIGHLY RECCOMMEND TURBO TAX TO ANYONE .
Date published: 2022-03-02
Rated 5 out of 5 by from Super easy I've finally figured out how to do my taxes. All this time and I was making it harder than necessary. Managed the job in under 3 hrs :)
Date published: 2022-03-02
Rated 3 out of 5 by from Enjoy using Been using this service ever since I had to file for the first time ever. No problems so far and have been using for 6 years.
Date published: 2022-03-02
Rated 5 out of 5 by from Helpful for New Homeowners This was my first year filing taxes after purchasing my home, so I was nervous to do it. The tax experts made it a lot easier for me by guaranteeing I had all of the necessary documents and helping me find them when I didn't have them onhand.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbotax is Awesome!!! As my first time using Turbotax I have to admit the experience was excellent. Despite myself not being to tech-savvy I was able to navigate step by step as Turbotax guided me through the whole entire process. Also, the sales representative was respectful, patient, and overall professional. I highly recommend it! overall 10 out of 10 stars, thank you so much turbotax!!!
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax makes filing EASY! My overall experience was great from the preparation to speaking to the tax consultant. For a first timer it was a great experience and I felt very reassured through the entire process.
Date published: 2022-03-02
Rated 5 out of 5 by from We SO appreciate TurboTax Easy-peasy for us as novices, lay people when it comes to taxes
Date published: 2022-03-02
Rated 4 out of 5 by from First Time E File Disappointed when EFile was rejected. Although the error message from IRS made no sense about AGI, which was in software, I noticed that the PIN for spouse was different. No idea where that number came from but definitely should be in the error check routine. Otherwise all good.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5283
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from HORRIBLE experience 2022 Your zip codes in the system HAVE not been updated in this century! I cannot e-file my tax return because my Arizona State University ZIP code is being rejected as not valid... SO FRUSTRATING!!!!!!
Date published: 2022-03-02
Rated 5 out of 5 by from Love it! I've used turbo tax for the past 5 years. It's very easy and walks you thru it step by step and saves you money from paying other ppl to do what you can do yourself.
Date published: 2022-03-02
Rated 5 out of 5 by from phenomenal M TRUELY GREATFUL FOR TURBO TAX THE SOFTWARE MAKES IT EFFORTLESS AND THE LIVE AGENTS ARE FANTASTIC THEY MAKE FILLING TAXES DRAMA FREE AND THE FACT THAT WHEN ALL IS DONE YOU HAVE THE SECURITY OF KNOWING YOU FILED WITH THE MOST BENIFITS AND THE AUDIT DEFENSE IS AMAZING I HIGHLY RECCOMMEND TURBO TAX TO ANYONE .
Date published: 2022-03-02
Rated 5 out of 5 by from Super easy I've finally figured out how to do my taxes. All this time and I was making it harder than necessary. Managed the job in under 3 hrs :)
Date published: 2022-03-02
Rated 3 out of 5 by from Enjoy using Been using this service ever since I had to file for the first time ever. No problems so far and have been using for 6 years.
Date published: 2022-03-02
Rated 5 out of 5 by from Helpful for New Homeowners This was my first year filing taxes after purchasing my home, so I was nervous to do it. The tax experts made it a lot easier for me by guaranteeing I had all of the necessary documents and helping me find them when I didn't have them onhand.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbotax is Awesome!!! As my first time using Turbotax I have to admit the experience was excellent. Despite myself not being to tech-savvy I was able to navigate step by step as Turbotax guided me through the whole entire process. Also, the sales representative was respectful, patient, and overall professional. I highly recommend it! overall 10 out of 10 stars, thank you so much turbotax!!!
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax makes filing EASY! My overall experience was great from the preparation to speaking to the tax consultant. For a first timer it was a great experience and I felt very reassured through the entire process.
Date published: 2022-03-02
Rated 5 out of 5 by from We SO appreciate TurboTax Easy-peasy for us as novices, lay people when it comes to taxes
Date published: 2022-03-02
Rated 4 out of 5 by from First Time E File Disappointed when EFile was rejected. Although the error message from IRS made no sense about AGI, which was in software, I noticed that the PIN for spouse was different. No idea where that number came from but definitely should be in the error check routine. Otherwise all good.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5283