TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Program is terrible now. TT used be easy and reliable, now it's very buggy and find errors where there shouldn't be any, considering I never filed anything in those areas. Plus when I had to pay for State return, I signed in as a guest to pay. It took my payment but then asked for me to pay again. Then trying to get past it, it told me to call the help desk to get a confirmation number, the automated system told me to refer to the FAQ, and when I tried to speak to a representative, it told me to use the help button on the TT program (even though it was that help button that told me to call) then asked me if it should repeat itself, I said no, then it said "thank you have a nice day" and hung up on me.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax was great! Easy, step by step instructions. Very thorough and I like how they double check
Date published: 2022-03-06
Rated 5 out of 5 by from Happy with Turbox Tax Very useful and easy to follow! Excellent product and highly recommended.
Date published: 2022-03-06
Rated 5 out of 5 by from good This was the most aggrevating part of the process.
Date published: 2022-03-06
Rated 5 out of 5 by from A huge fan I have used Turbo Tax for about 15 years. I love it. It is easy to do, helpful when you hav questions, and never been any problems.
Date published: 2022-03-06
Rated 4 out of 5 by from fantastic this is a fantastic program come to depend on it.. only thing that would help would be if there was more explanation of the sections with examples some areas did not have any and i wasnt sure what was needed
Date published: 2022-03-06
Rated 3 out of 5 by from Expensive Although the live staff are a great team, the overall cost outweighs the work done.
Date published: 2022-03-06
Rated 5 out of 5 by from Happy Camper It had challenges, but Philip G was great. He resolved everything.
Date published: 2022-03-06
Rated 1 out of 5 by from 2021 sucks I error out transmitting it tells me my AGI is wrong yet it is what is on my form. So I can't electronic file so I have to mail paper. I buy to electronic file. waste
Date published: 2022-03-06
Rated 5 out of 5 by from Amazing no help needed It’s so fast and easy no help required! Let’s all hope it turns out correctly this is the fist time I tried it.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5283
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Program is terrible now. TT used be easy and reliable, now it's very buggy and find errors where there shouldn't be any, considering I never filed anything in those areas. Plus when I had to pay for State return, I signed in as a guest to pay. It took my payment but then asked for me to pay again. Then trying to get past it, it told me to call the help desk to get a confirmation number, the automated system told me to refer to the FAQ, and when I tried to speak to a representative, it told me to use the help button on the TT program (even though it was that help button that told me to call) then asked me if it should repeat itself, I said no, then it said "thank you have a nice day" and hung up on me.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax was great! Easy, step by step instructions. Very thorough and I like how they double check
Date published: 2022-03-06
Rated 5 out of 5 by from Happy with Turbox Tax Very useful and easy to follow! Excellent product and highly recommended.
Date published: 2022-03-06
Rated 5 out of 5 by from good This was the most aggrevating part of the process.
Date published: 2022-03-06
Rated 5 out of 5 by from A huge fan I have used Turbo Tax for about 15 years. I love it. It is easy to do, helpful when you hav questions, and never been any problems.
Date published: 2022-03-06
Rated 4 out of 5 by from fantastic this is a fantastic program come to depend on it.. only thing that would help would be if there was more explanation of the sections with examples some areas did not have any and i wasnt sure what was needed
Date published: 2022-03-06
Rated 3 out of 5 by from Expensive Although the live staff are a great team, the overall cost outweighs the work done.
Date published: 2022-03-06
Rated 5 out of 5 by from Happy Camper It had challenges, but Philip G was great. He resolved everything.
Date published: 2022-03-06
Rated 1 out of 5 by from 2021 sucks I error out transmitting it tells me my AGI is wrong yet it is what is on my form. So I can't electronic file so I have to mail paper. I buy to electronic file. waste
Date published: 2022-03-06
Rated 5 out of 5 by from Amazing no help needed It’s so fast and easy no help required! Let’s all hope it turns out correctly this is the fist time I tried it.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5283