TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from More trouble every year Last year could not help me to properly file when it was rejected though it was a simple fix. This year when I tried to see past tax returns, it was so complicated I never figured it out and had to go to the IRS site. The only reason I use this service is because my information is kept here and retrievable. I am not sure I will ever go through this mess again.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is good and I love the title! Turbo Tax was direct and anticipated questions. The questions set before me gave me opportunity to decide how much time I could spend either with turbo tax or doing it on my own.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax was easy Turbo Tax was easy The help was very easy and fix the issues the first time
Date published: 2023-03-31
Rated 5 out of 5 by from Quick and Easy Easy simple to use function, powerful processing. This is a quality tool.
Date published: 2023-03-31
Rated 4 out of 5 by from Quick and easy For the most part, it's quick and easy. It took a daunting task and made it more manageable. My only complaint is that it cost over $200 to file when I did all the work.
Date published: 2023-03-31
Rated 5 out of 5 by from TURBO TAX IS VERY SIMPLE AND EASY TO UNDERSTAND IT IS A GOOD EXPERIENCE USING TURBO TAX I AM GLAD USING TURBO FOR MY TAXES NEEDS
Date published: 2023-03-31
Rated 5 out of 5 by from turbo tax makes things so simple It is so easy to transfer information from previous years making the following years return much simpler.
Date published: 2023-03-31
Rated 1 out of 5 by from ONLINE PURCHASE VS IN STORE OF TURBO TAX I WAS DISAPPOINTED LAST YEAR WHEN WE PURCHASED THE PROGRAM DIRECTLY ONLINE FOE I BELIEVE FOR $40 JUST TO FIND OUT WE WOULD HAVE TO THEN GO TO THE STORY TO PAY FOR THE PROGRAM ANYWAY TO BE ABLE TO DO OUR CHILDREN'S TAXES IN OUR OWN HOUSEHOLD. SO BOTTOM LINE I TRUELY CONSIDERED TO PURCHASING THE PROGRAM FROM H&R BLOCK
Date published: 2023-03-31
Rated 5 out of 5 by from Works Smoothly It works well. It would (still) be nice if it added the following capabilities: 1) After logging into the Intuit site to pay for something, it should keep me logged in for the next item (in the same tax return) for which I have to pay. 2) There should be an option to enter my information if I help someone with his/her return.
Date published: 2023-03-31
Rated 1 out of 5 by from Intuit lobbies to keep a terrible process terrible Doing taxes aren't fun. TurboTax makes it fine, but Intuit is lobbying to stagger innovation on the tax front and make it easier and more accessible.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 5282
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from More trouble every year Last year could not help me to properly file when it was rejected though it was a simple fix. This year when I tried to see past tax returns, it was so complicated I never figured it out and had to go to the IRS site. The only reason I use this service is because my information is kept here and retrievable. I am not sure I will ever go through this mess again.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is good and I love the title! Turbo Tax was direct and anticipated questions. The questions set before me gave me opportunity to decide how much time I could spend either with turbo tax or doing it on my own.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax was easy Turbo Tax was easy The help was very easy and fix the issues the first time
Date published: 2023-03-31
Rated 5 out of 5 by from Quick and Easy Easy simple to use function, powerful processing. This is a quality tool.
Date published: 2023-03-31
Rated 4 out of 5 by from Quick and easy For the most part, it's quick and easy. It took a daunting task and made it more manageable. My only complaint is that it cost over $200 to file when I did all the work.
Date published: 2023-03-31
Rated 5 out of 5 by from TURBO TAX IS VERY SIMPLE AND EASY TO UNDERSTAND IT IS A GOOD EXPERIENCE USING TURBO TAX I AM GLAD USING TURBO FOR MY TAXES NEEDS
Date published: 2023-03-31
Rated 5 out of 5 by from turbo tax makes things so simple It is so easy to transfer information from previous years making the following years return much simpler.
Date published: 2023-03-31
Rated 1 out of 5 by from ONLINE PURCHASE VS IN STORE OF TURBO TAX I WAS DISAPPOINTED LAST YEAR WHEN WE PURCHASED THE PROGRAM DIRECTLY ONLINE FOE I BELIEVE FOR $40 JUST TO FIND OUT WE WOULD HAVE TO THEN GO TO THE STORY TO PAY FOR THE PROGRAM ANYWAY TO BE ABLE TO DO OUR CHILDREN'S TAXES IN OUR OWN HOUSEHOLD. SO BOTTOM LINE I TRUELY CONSIDERED TO PURCHASING THE PROGRAM FROM H&R BLOCK
Date published: 2023-03-31
Rated 5 out of 5 by from Works Smoothly It works well. It would (still) be nice if it added the following capabilities: 1) After logging into the Intuit site to pay for something, it should keep me logged in for the next item (in the same tax return) for which I have to pay. 2) There should be an option to enter my information if I help someone with his/her return.
Date published: 2023-03-31
Rated 1 out of 5 by from Intuit lobbies to keep a terrible process terrible Doing taxes aren't fun. TurboTax makes it fine, but Intuit is lobbying to stagger innovation on the tax front and make it easier and more accessible.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 5282