TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Was so helpful Loved the user friendly system! Thank you Turbo Tax!
Date published: 2023-03-27
Rated 2 out of 5 by from Hoops to jump through Got the premier version on CD, and downloaded the mac application from online. Then could NOT download the windows version afterwards, even though it says you can put it on multiple computers. I had to buy a external CD drive to get the windows download, since their customer service couldn't figure out what to do (they actually said we'd need to buy another copy!). Other issue I had is that now I have to mail in some forms. There wasn't any warning when I was doing my taxes that if I didn't choose to itemize something, I'd have to mail in proof later. Don't give that as an option when e-filing! The point is we didn't want to mail anything!!!! I only got told after I submitting my e-file, meaning it was too late to go back and fix it.
Date published: 2023-03-27
Rated 4 out of 5 by from TurboTax is great. Been using it for years. I've been using TurboTax Deluxe for years and have never had a problem. It reminds me of things I may have forgotten and also finds errors pretty easily.
Date published: 2023-03-27
Rated 4 out of 5 by from Annual Tax eFile Easy and fast. Not free as advertised. State taxes are not included in the 119$ you have to pay for the federal taxes.
Date published: 2023-03-27
Rated 4 out of 5 by from Pretty not bad. Streamlined but too expensive. I wish there wasn't such an egregious effort to upsell.
Date published: 2023-03-27
Rated 5 out of 5 by from very good Turbotax is very helpful for me to file my tax refund this year and i would like to get my refund very quickly
Date published: 2023-03-27
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax is very simple to use and can walk you thru the entire process, with suggestive reminders or examples.
Date published: 2023-03-27
Rated 3 out of 5 by from took a bit longer to do taxes this year 8 hours and 2 minutes! 8 hours and 2 minutes! that is how long it took to do my taxes from this end! ridiculous.
Date published: 2023-03-27
Rated 2 out of 5 by from TurboTax 2022 needs improvement I have been using TurboTax since 2008. This is the first year I have disliked it.
Date published: 2023-03-27
Rated 3 out of 5 by from Easy but forces upgrades Easy to use But annoying to use as they FORCE you to buy upgrades
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5281
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Was so helpful Loved the user friendly system! Thank you Turbo Tax!
Date published: 2023-03-27
Rated 2 out of 5 by from Hoops to jump through Got the premier version on CD, and downloaded the mac application from online. Then could NOT download the windows version afterwards, even though it says you can put it on multiple computers. I had to buy a external CD drive to get the windows download, since their customer service couldn't figure out what to do (they actually said we'd need to buy another copy!). Other issue I had is that now I have to mail in some forms. There wasn't any warning when I was doing my taxes that if I didn't choose to itemize something, I'd have to mail in proof later. Don't give that as an option when e-filing! The point is we didn't want to mail anything!!!! I only got told after I submitting my e-file, meaning it was too late to go back and fix it.
Date published: 2023-03-27
Rated 4 out of 5 by from TurboTax is great. Been using it for years. I've been using TurboTax Deluxe for years and have never had a problem. It reminds me of things I may have forgotten and also finds errors pretty easily.
Date published: 2023-03-27
Rated 4 out of 5 by from Annual Tax eFile Easy and fast. Not free as advertised. State taxes are not included in the 119$ you have to pay for the federal taxes.
Date published: 2023-03-27
Rated 4 out of 5 by from Pretty not bad. Streamlined but too expensive. I wish there wasn't such an egregious effort to upsell.
Date published: 2023-03-27
Rated 5 out of 5 by from very good Turbotax is very helpful for me to file my tax refund this year and i would like to get my refund very quickly
Date published: 2023-03-27
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax is very simple to use and can walk you thru the entire process, with suggestive reminders or examples.
Date published: 2023-03-27
Rated 3 out of 5 by from took a bit longer to do taxes this year 8 hours and 2 minutes! 8 hours and 2 minutes! that is how long it took to do my taxes from this end! ridiculous.
Date published: 2023-03-27
Rated 2 out of 5 by from TurboTax 2022 needs improvement I have been using TurboTax since 2008. This is the first year I have disliked it.
Date published: 2023-03-27
Rated 3 out of 5 by from Easy but forces upgrades Easy to use But annoying to use as they FORCE you to buy upgrades
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5281