TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Calcfen from
Coordination with QuickBooks was what I needed
I was running out of time and I had to travel internationally at just the wrong time. This program, a good internet connection, and my computer with the QuickBooks program made it all happen. You should have seen me signing my computer's screen as it displayed the required signature form (then I took a picture of the signed document with my phone)! Oh well, it's done.
Date published: 2022-09-15
Rated 1 out of 5 by
Seriously Disappointed from
Offer all States or pack it up
You tout your products as premier and do not have basic functionality. Please do not contact me unless it is with a free year of a product that has full functionality as in e file for my state.
Date published: 2022-09-15
Rated 5 out of 5 by
Jackie_S from
Turbo Tax is great!
Turbo Tax support is really great! I always get my questions answered clearly and if I need a CPA I have access to one to help guide me as I completie my tax return. What's nice is you have the option to share your tax documents to have a CPA file your taxes or you can call as many times as needed to talk to a CPA if you want to complete the tax return on your own.
Date published: 2022-09-15
Rated 5 out of 5 by
Djm1980 from
Good work!
I was thrilled with the process and outcome. It was quick cheap and easy.
Date published: 2022-09-15
Rated 5 out of 5 by
ABANI21 from
It was easy
Self-guidance was perfect. Good for small businesses
Date published: 2022-09-15
Rated 5 out of 5 by
HC940 from
I've used Turbo Tax the last 13 yrs.
I need help completing the e-filing and payment. She was super helpful and I was able to complete filing and payment.
Date published: 2022-09-15
Rated 2 out of 5 by
jerbark from
Really gone downhill
I've used TT for years, but this year was horrible. It kept asked me to fill in, information that was on the previous year's TR (which was prepared on TT and uploaded) like address info (really?) and carryovers!
Date published: 2022-09-15
Rated 5 out of 5 by
T is Georgia from
Love Turbo Tax
Easy to use. Helpful information is easy to access.
Date published: 2022-09-15
Rated 4 out of 5 by
AlmostNew from
Turbo Tax is not user friendly
I am a first time user of TurboTax and have used Quickbooks Premier for decades. While Turbo Tax provide a guided interview with specific questions, comments and training it occassionally falls short of expectations. Since I downloaded my data from Quickbooks, there were several occasions where I would be stuck in a round robin of answering the same question (i.e., Owners compenstion where there are 2 owners 1 owners wages, CEO was included in COGS and the others was in Salaries and Wages, CFO) and Turbo Tax would not update the amount of Salaries and Wages when deducting the owner's comp from it. Nor did it make any attempt to direct the user to the forms where you could individually list the owner's comp and correct this error. Otherwise this product seemed to calculate and fill tax forms appropriately.
Date published: 2022-09-15
Rated 4 out of 5 by
cslvan from
Turbo tax so so for Foreign income from Canada
For common types of income Turbo Tax excels. For less common types of foreign sourced income, I find myself spending most of my time researching the tax act and guessing where an entry should be placed. As an example, Turbo Tax says foreign sourced pension income (from Canada) should be entered as social security income. My accountant says it should be entered on form 1116, foreign tax credits....I am always dubious of the return that I file.
All TurboTax® Offerings Reviews - Page 5278
Date published: 2022-09-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Calcfen from
Coordination with QuickBooks was what I needed
I was running out of time and I had to travel internationally at just the wrong time. This program, a good internet connection, and my computer with the QuickBooks program made it all happen. You should have seen me signing my computer's screen as it displayed the required signature form (then I took a picture of the signed document with my phone)! Oh well, it's done.
Date published: 2022-09-15
Rated 1 out of 5 by
Seriously Disappointed from
Offer all States or pack it up
You tout your products as premier and do not have basic functionality. Please do not contact me unless it is with a free year of a product that has full functionality as in e file for my state.
Date published: 2022-09-15
Rated 5 out of 5 by
Jackie_S from
Turbo Tax is great!
Turbo Tax support is really great! I always get my questions answered clearly and if I need a CPA I have access to one to help guide me as I completie my tax return. What's nice is you have the option to share your tax documents to have a CPA file your taxes or you can call as many times as needed to talk to a CPA if you want to complete the tax return on your own.
Date published: 2022-09-15
Rated 5 out of 5 by
Djm1980 from
Good work!
I was thrilled with the process and outcome. It was quick cheap and easy.
Date published: 2022-09-15
Rated 5 out of 5 by
ABANI21 from
It was easy
Self-guidance was perfect. Good for small businesses
Date published: 2022-09-15
Rated 5 out of 5 by
HC940 from
I've used Turbo Tax the last 13 yrs.
I need help completing the e-filing and payment. She was super helpful and I was able to complete filing and payment.
Date published: 2022-09-15
Rated 2 out of 5 by
jerbark from
Really gone downhill
I've used TT for years, but this year was horrible. It kept asked me to fill in, information that was on the previous year's TR (which was prepared on TT and uploaded) like address info (really?) and carryovers!
Date published: 2022-09-15
Rated 5 out of 5 by
T is Georgia from
Love Turbo Tax
Easy to use. Helpful information is easy to access.
Date published: 2022-09-15
Rated 4 out of 5 by
AlmostNew from
Turbo Tax is not user friendly
I am a first time user of TurboTax and have used Quickbooks Premier for decades. While Turbo Tax provide a guided interview with specific questions, comments and training it occassionally falls short of expectations. Since I downloaded my data from Quickbooks, there were several occasions where I would be stuck in a round robin of answering the same question (i.e., Owners compenstion where there are 2 owners 1 owners wages, CEO was included in COGS and the others was in Salaries and Wages, CFO) and Turbo Tax would not update the amount of Salaries and Wages when deducting the owner's comp from it. Nor did it make any attempt to direct the user to the forms where you could individually list the owner's comp and correct this error. Otherwise this product seemed to calculate and fill tax forms appropriately.
Date published: 2022-09-15
Rated 4 out of 5 by
cslvan from
Turbo tax so so for Foreign income from Canada
For common types of income Turbo Tax excels. For less common types of foreign sourced income, I find myself spending most of my time researching the tax act and guessing where an entry should be placed. As an example, Turbo Tax says foreign sourced pension income (from Canada) should be entered as social security income. My accountant says it should be entered on form 1116, foreign tax credits....I am always dubious of the return that I file.
All TurboTax® Offerings Reviews - Page 5278
Date published: 2022-09-15