TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from WORTH IT!! MY EXPERT WAS AWESOME!! SHE WAS SO NICE AND HELPFUL.
Date published: 2023-04-19
Rated 1 out of 5 by from f u scamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscam
Date published: 2023-04-19
Rated 4 out of 5 by from Review It works pretty good. I had a problem. When entering business mileage for car 1, for half the year, then my car was totaled. I received insurance payment to replace. Turbo tax never asked me EXACTLY what happened to my car. Turbotx INSISTED that the "sale" of my TOTALED car be taken as a gain or loss. I use the car for personal and business travel. I answered all of those questions. I did not SELL the car. My side business did not gain or lose money because the car was totaled. I was dumbfounded on what to do. I ended up add my "second " car - which really was a replacement car, entered miles traveled, got my mileage discount, then I deleted CAR 1 because turbotax would not stop trying to make it a BUSINESS gain or loss.
Date published: 2023-04-19
Rated 5 out of 5 by from Very Positive Experience At times I found myself a bit frustrated because you were requiring a lot of ID verification, then I realized that it was ALL for my protection so I appreciated it! Very user friendly and very detailed in layman's terms. Thank you!
Date published: 2023-04-19
Rated 5 out of 5 by from Boomed Out Easy to use and review. Have been using for a number of years. Like the new upgrades.
Date published: 2023-04-19
Rated 5 out of 5 by from turbotax is awesome! it went pretty smoothly, yall are good!!!!!!!!!!!!
Date published: 2023-04-19
Rated 3 out of 5 by from Well enough Hoping the price makes it worth it if I get audited. Still can't believe the program tried to make me review 200 lines out of nearly 600 on a separately generated profit and loss statement, especially when last year had even more to deal with and not a peep was made. Anywho, it's incredibly convenient to be able to import these long statements with relatively little hassle. The import process did seem a little bit clunkier this year, but you can't have it all I guess. The government made crypto reporting a requirement, and TurboTax made it at least a little bit easier to flood them with data.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Experience I used the free edition. It was very straight forward and easy to use.
Date published: 2023-04-19
Rated 4 out of 5 by from My TurboTax Adventure Today Some of the questions asked this yesr were qutie a bit different so I was a little nervous about providing the correct information. I tried using Chat but it didn't work out so good. I then asked for a call to discuss my questions, and Ashley returned my call. She was very helpful answering my questions and provided the assistance I needed. She was also very patient since I was a not as proficient with using the program. She was fantastic in helping me get the information entered. She is wonderful!!
Date published: 2023-04-19
Rated 5 out of 5 by from Smile Awesome! Easy to use and navigate. Instructions are somewhat clear.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 528
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from WORTH IT!! MY EXPERT WAS AWESOME!! SHE WAS SO NICE AND HELPFUL.
Date published: 2023-04-19
Rated 1 out of 5 by from f u scamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscam
Date published: 2023-04-19
Rated 4 out of 5 by from Review It works pretty good. I had a problem. When entering business mileage for car 1, for half the year, then my car was totaled. I received insurance payment to replace. Turbo tax never asked me EXACTLY what happened to my car. Turbotx INSISTED that the "sale" of my TOTALED car be taken as a gain or loss. I use the car for personal and business travel. I answered all of those questions. I did not SELL the car. My side business did not gain or lose money because the car was totaled. I was dumbfounded on what to do. I ended up add my "second " car - which really was a replacement car, entered miles traveled, got my mileage discount, then I deleted CAR 1 because turbotax would not stop trying to make it a BUSINESS gain or loss.
Date published: 2023-04-19
Rated 5 out of 5 by from Very Positive Experience At times I found myself a bit frustrated because you were requiring a lot of ID verification, then I realized that it was ALL for my protection so I appreciated it! Very user friendly and very detailed in layman's terms. Thank you!
Date published: 2023-04-19
Rated 5 out of 5 by from Boomed Out Easy to use and review. Have been using for a number of years. Like the new upgrades.
Date published: 2023-04-19
Rated 5 out of 5 by from turbotax is awesome! it went pretty smoothly, yall are good!!!!!!!!!!!!
Date published: 2023-04-19
Rated 3 out of 5 by from Well enough Hoping the price makes it worth it if I get audited. Still can't believe the program tried to make me review 200 lines out of nearly 600 on a separately generated profit and loss statement, especially when last year had even more to deal with and not a peep was made. Anywho, it's incredibly convenient to be able to import these long statements with relatively little hassle. The import process did seem a little bit clunkier this year, but you can't have it all I guess. The government made crypto reporting a requirement, and TurboTax made it at least a little bit easier to flood them with data.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Experience I used the free edition. It was very straight forward and easy to use.
Date published: 2023-04-19
Rated 4 out of 5 by from My TurboTax Adventure Today Some of the questions asked this yesr were qutie a bit different so I was a little nervous about providing the correct information. I tried using Chat but it didn't work out so good. I then asked for a call to discuss my questions, and Ashley returned my call. She was very helpful answering my questions and provided the assistance I needed. She was also very patient since I was a not as proficient with using the program. She was fantastic in helping me get the information entered. She is wonderful!!
Date published: 2023-04-19
Rated 5 out of 5 by from Smile Awesome! Easy to use and navigate. Instructions are somewhat clear.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 528