TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from It was a Good Experience.. Was a very good experience.. Was easy to do and it explained everything simple. Thank you..
Date published: 2023-03-31
Rated 5 out of 5 by from Easy to use, EASY TO USE. I DO THE TAXES FOR ALL OF MY FAMILY. SOME HAVE BUSINESS OTHERS DO NOT.
Date published: 2023-03-31
Rated 1 out of 5 by from Advisors Are No Help I had a question this year for the first time in the 9 years I have been paying Turbo Tax. The chat with the advisor demonstrated that the advisors are no help. He told me to ask my employer "and there was not anything else he could do". Their main function is to send you links to read articles on tax laws. Will to pay an upgrade ever again.
Date published: 2023-03-31
Rated 5 out of 5 by from 9th year with Turbo Easy to use. Been using Turbo for 9 years and have had very few to no complaints. Plan to continue using Turbo for several more years.
Date published: 2023-03-31
Rated 5 out of 5 by from TURBO TAX IS AWESOME Every year during tax season, I look forward to using TurboTax. It's so convenient for those who have flexible work schedules.
Date published: 2023-03-31
Rated 5 out of 5 by from Great experience Really helpful and fast throughout the whole process
Date published: 2023-03-31
Rated 3 out of 5 by from My dilema I have been using Turbo Tax for years and have been very satisfied. However, i only efiled my federal return because Turbo Yax wants to charge me to efile my state return. According to the package I bought , I'm to get the first state return free. How can I do that
Date published: 2023-03-31
Rated 5 out of 5 by from Excellent program First time using Turbo Tax & I love it. It's a must have if you're doing your own taxes.
Date published: 2023-03-31
Rated 1 out of 5 by from TURBO TAX IS A PAIN, TOO LONG THIS WAS MORE WORK THAN IT WAS WORTH. I COULD HAVE EASILY DONE IT MYSELF IN A FOURTH OF THE TIME IT TOOK ME TO DO IT ON TURBO TAX. I 'VE BEEN DOING IT BY MAIL AND NEXT YEAR I WILL DO IT BY MAIL TO SAVE MY SANITY. IT TOOK 5 HOURS AND YOU EVEN CHARGED ME FOR DRIVING ME NUTS.
Date published: 2023-03-31
Rated 1 out of 5 by from I'm doing something else next year This was a nightmare. Stagnant and repetitive. I've been using TurboTax for at least the past 4 years and it's never taken this long. I'm tired of verifying myself and setting-up/resetting a password every other minute. Doesn't TurboTax have all my information already??? And what's the big selling point? "It's free!" The inconvenient reality: It's not. When every service constantly aims to waste your time, it makes life a waste of time. The least I can do is find a time-waster that wastes less money. Thank you for making things more difficult than they already are.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 5270
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It was a Good Experience.. Was a very good experience.. Was easy to do and it explained everything simple. Thank you..
Date published: 2023-03-31
Rated 5 out of 5 by from Easy to use, EASY TO USE. I DO THE TAXES FOR ALL OF MY FAMILY. SOME HAVE BUSINESS OTHERS DO NOT.
Date published: 2023-03-31
Rated 1 out of 5 by from Advisors Are No Help I had a question this year for the first time in the 9 years I have been paying Turbo Tax. The chat with the advisor demonstrated that the advisors are no help. He told me to ask my employer "and there was not anything else he could do". Their main function is to send you links to read articles on tax laws. Will to pay an upgrade ever again.
Date published: 2023-03-31
Rated 5 out of 5 by from 9th year with Turbo Easy to use. Been using Turbo for 9 years and have had very few to no complaints. Plan to continue using Turbo for several more years.
Date published: 2023-03-31
Rated 5 out of 5 by from TURBO TAX IS AWESOME Every year during tax season, I look forward to using TurboTax. It's so convenient for those who have flexible work schedules.
Date published: 2023-03-31
Rated 5 out of 5 by from Great experience Really helpful and fast throughout the whole process
Date published: 2023-03-31
Rated 3 out of 5 by from My dilema I have been using Turbo Tax for years and have been very satisfied. However, i only efiled my federal return because Turbo Yax wants to charge me to efile my state return. According to the package I bought , I'm to get the first state return free. How can I do that
Date published: 2023-03-31
Rated 5 out of 5 by from Excellent program First time using Turbo Tax & I love it. It's a must have if you're doing your own taxes.
Date published: 2023-03-31
Rated 1 out of 5 by from TURBO TAX IS A PAIN, TOO LONG THIS WAS MORE WORK THAN IT WAS WORTH. I COULD HAVE EASILY DONE IT MYSELF IN A FOURTH OF THE TIME IT TOOK ME TO DO IT ON TURBO TAX. I 'VE BEEN DOING IT BY MAIL AND NEXT YEAR I WILL DO IT BY MAIL TO SAVE MY SANITY. IT TOOK 5 HOURS AND YOU EVEN CHARGED ME FOR DRIVING ME NUTS.
Date published: 2023-03-31
Rated 1 out of 5 by from I'm doing something else next year This was a nightmare. Stagnant and repetitive. I've been using TurboTax for at least the past 4 years and it's never taken this long. I'm tired of verifying myself and setting-up/resetting a password every other minute. Doesn't TurboTax have all my information already??? And what's the big selling point? "It's free!" The inconvenient reality: It's not. When every service constantly aims to waste your time, it makes life a waste of time. The least I can do is find a time-waster that wastes less money. Thank you for making things more difficult than they already are.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 5270