TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Third year using and so far good! This is my third year using TurboTax and I have had a good experience all three times. It's easy to use and saves you money and time from having to schedule appointments and pay for people's time.
Date published: 2021-03-03
Rated 5 out of 5 by from Happy to have used this service. I enjoyed having a CPA help me file my return this year as things were a bit complicated due to the pandemic. I'm glad Susan was able to guide me through my tax return every step of the way.
Date published: 2021-03-03
Rated 1 out of 5 by from okay It was okay, I’m assuming my live expert had to many people to handle? She was very short and brief and didn’t answer a lot of my questions
Date published: 2021-03-03
Rated 5 out of 5 by from Scott is the Goat! The process was as easy as most people say. Scott made it real easy.
Date published: 2021-03-03
Rated 1 out of 5 by from It was trash I’ll do it myself next time It took forever to do it I been tryna get this man to go my taxes forever
Date published: 2021-03-03
Rated 5 out of 5 by from 1st time using Turbo, John was great. I could not do this by myself, but that is me. I am 78 years old, I tried by myself. I asked for a phone call and you sent me John. He was so Awesome, you are lucky to have him in your company.
Date published: 2021-03-03
Rated 5 out of 5 by from Awesom and very uses friendly I have used turbo tax many times in the past. I find in user friendly, offering options for explanations to questions during process.
Date published: 2021-03-03
Rated 3 out of 5 by from Not What I Was Expecting I have been using Turbo Tax for several years. These past few years I have had problems with the forms and glitches in the system. The cost of the filing has gone up, too.
Date published: 2021-03-03
Rated 2 out of 5 by from State tax and other functions very misleading I have been charged for filing state taxes when I live in Florida and in Florida we do not have state taxes. Nothing paid in and nothing returned. I hope that my request to have this cost refunded will be honored.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is great great experience. Made easy. very fast and reliable.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 5269
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Third year using and so far good! This is my third year using TurboTax and I have had a good experience all three times. It's easy to use and saves you money and time from having to schedule appointments and pay for people's time.
Date published: 2021-03-03
Rated 5 out of 5 by from Happy to have used this service. I enjoyed having a CPA help me file my return this year as things were a bit complicated due to the pandemic. I'm glad Susan was able to guide me through my tax return every step of the way.
Date published: 2021-03-03
Rated 1 out of 5 by from okay It was okay, I’m assuming my live expert had to many people to handle? She was very short and brief and didn’t answer a lot of my questions
Date published: 2021-03-03
Rated 5 out of 5 by from Scott is the Goat! The process was as easy as most people say. Scott made it real easy.
Date published: 2021-03-03
Rated 1 out of 5 by from It was trash I’ll do it myself next time It took forever to do it I been tryna get this man to go my taxes forever
Date published: 2021-03-03
Rated 5 out of 5 by from 1st time using Turbo, John was great. I could not do this by myself, but that is me. I am 78 years old, I tried by myself. I asked for a phone call and you sent me John. He was so Awesome, you are lucky to have him in your company.
Date published: 2021-03-03
Rated 5 out of 5 by from Awesom and very uses friendly I have used turbo tax many times in the past. I find in user friendly, offering options for explanations to questions during process.
Date published: 2021-03-03
Rated 3 out of 5 by from Not What I Was Expecting I have been using Turbo Tax for several years. These past few years I have had problems with the forms and glitches in the system. The cost of the filing has gone up, too.
Date published: 2021-03-03
Rated 2 out of 5 by from State tax and other functions very misleading I have been charged for filing state taxes when I live in Florida and in Florida we do not have state taxes. Nothing paid in and nothing returned. I hope that my request to have this cost refunded will be honored.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is great great experience. Made easy. very fast and reliable.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 5269