TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Easy to use Very easy to navigate through, even for a senior citizen
Date published: 2023-03-26
Rated 5 out of 5 by from Excellent Product Key facets are how TurboTax guided me through the preparation process, informed me about details of my tax situation, and (of course) performing the e-file. I spread the task out over four days, a couple of hours at a time, and TurboTax's Save and Return features helped a lot. I have and will continue to reccomend TurboTax to friends and family.
Date published: 2023-03-26
Rated 5 out of 5 by from So Easy To Use The software is very helpful and guides you through the whole process and provides options as you go.
Date published: 2023-03-26
Rated 5 out of 5 by from Great Return to TurboTax I have for some years stopped using TurboTax and decided to give it a go on my own! The experience is way better from what I recall and much easier! Also nice to have expert advice readily available! Thank you TurboTax!
Date published: 2023-03-26
Rated 3 out of 5 by from Nice but way to expensive Walk through is ok, had trouble because it did not like my address formatting, which is what the P.O. uses. Cost used to be reasonable & I used this year because I have for the last 8 years. Next year I will start earlier and use a different service just because of the cost
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is Amazing I love turbotax and the fast service! It was a smooth process start to finish.
Date published: 2023-03-26
Rated 4 out of 5 by from Force Updates before Taxes Smooth experience until stopped at the end due to updates. It would be helpful to force these updates prior to processing the tax return because otherwise some may think that the only option is to mail their tax return. Luckily, I remembered this issue from before but others may not have that same benefit. Please ensure updates are forced or at least direction is provided at this point for updates.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax easy to use Easy to use and fast to use. I always feel confident while using Turbo tax
Date published: 2023-03-26
Rated 5 out of 5 by from Excellent service Thanks to Turbo Tax filing my 2022 tax return was stress free.
Date published: 2023-03-26
Rated 5 out of 5 by from Been Using for Many Years Overall good. 2022 and 2021 had trouble with the program finding the previous year on my Mac to bring info in. 2021 was real bad and I had to manually insert info. I think that may have led to problems in 2022 but not as bad. Did have a weird amount come up as my state refund which was incorrect. Upon inspecting it I found that amount as some standard amount but not my refund. Also the 1099-NEC forms were very cumbersome to follow and work with. Only because I know this stuff was I able to go to the forms and fill in the correct blanks and hopefully get it all straight. But on the income section where you put in the 1099-NEC it ended up not putting anything in that column. It did however use a Schedule C and Schedule 1 but no amounts were placed on any of those. I found the amounts on another form but not sure it gets sent in as I think it was a worksheet. Very confusing.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5268
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Very easy to navigate through, even for a senior citizen
Date published: 2023-03-26
Rated 5 out of 5 by from Excellent Product Key facets are how TurboTax guided me through the preparation process, informed me about details of my tax situation, and (of course) performing the e-file. I spread the task out over four days, a couple of hours at a time, and TurboTax's Save and Return features helped a lot. I have and will continue to reccomend TurboTax to friends and family.
Date published: 2023-03-26
Rated 5 out of 5 by from So Easy To Use The software is very helpful and guides you through the whole process and provides options as you go.
Date published: 2023-03-26
Rated 5 out of 5 by from Great Return to TurboTax I have for some years stopped using TurboTax and decided to give it a go on my own! The experience is way better from what I recall and much easier! Also nice to have expert advice readily available! Thank you TurboTax!
Date published: 2023-03-26
Rated 3 out of 5 by from Nice but way to expensive Walk through is ok, had trouble because it did not like my address formatting, which is what the P.O. uses. Cost used to be reasonable & I used this year because I have for the last 8 years. Next year I will start earlier and use a different service just because of the cost
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is Amazing I love turbotax and the fast service! It was a smooth process start to finish.
Date published: 2023-03-26
Rated 4 out of 5 by from Force Updates before Taxes Smooth experience until stopped at the end due to updates. It would be helpful to force these updates prior to processing the tax return because otherwise some may think that the only option is to mail their tax return. Luckily, I remembered this issue from before but others may not have that same benefit. Please ensure updates are forced or at least direction is provided at this point for updates.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax easy to use Easy to use and fast to use. I always feel confident while using Turbo tax
Date published: 2023-03-26
Rated 5 out of 5 by from Excellent service Thanks to Turbo Tax filing my 2022 tax return was stress free.
Date published: 2023-03-26
Rated 5 out of 5 by from Been Using for Many Years Overall good. 2022 and 2021 had trouble with the program finding the previous year on my Mac to bring info in. 2021 was real bad and I had to manually insert info. I think that may have led to problems in 2022 but not as bad. Did have a weird amount come up as my state refund which was incorrect. Upon inspecting it I found that amount as some standard amount but not my refund. Also the 1099-NEC forms were very cumbersome to follow and work with. Only because I know this stuff was I able to go to the forms and fill in the correct blanks and hopefully get it all straight. But on the income section where you put in the 1099-NEC it ended up not putting anything in that column. It did however use a Schedule C and Schedule 1 but no amounts were placed on any of those. I found the amounts on another form but not sure it gets sent in as I think it was a worksheet. Very confusing.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5268