TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
jdyke1959 from
TurboTax works great!
I've used TurboTax for 30+ years and find it to be more than satisfactory to guide me through tax preparation and filing every year.
Date published: 2022-04-17
Rated 5 out of 5 by
pmcleve from
Another great tax filing experience with Turbo Tax
I use Turbo Tax every year for my tax filing. They are so simple and user friendly. They basically do all the work for you!
Date published: 2022-04-17
Rated 2 out of 5 by
debkum from
Too much work!
I had TT Premier Live and used the live help at multiple intervals. The live help was reasonably prompt in getting to me considering it is tax season. The live help was always pleasant but usually not able to answer my questions or concerns beyond what I could gain on Google through my own search. Additionally I spent 3 days discussing with multiple live help folks the issues with a state tax return (data imported to state return from Federal return was inaccurately imported to all the wrong boxes). No one was able to provide a work around. Ultimately I did the state return on my own in less than 20 minutes after wasting hours with the live help. At one point the live CPA told me he would work on my problem offline and get back to me.....I have waited over 24 hours and he has not gotten back to me via phone or email update.
Date published: 2022-04-17
Rated 5 out of 5 by
YAK 22 from
Satisfied Customer
Quality product reasonably priced. I appreciate the professional help.
Date published: 2022-04-17
Rated 1 out of 5 by
Deb666 from
Not compatible with Mac
Fine if Turbo Tax chooses not to be compatible with one of the nation’s most popular computer brands. However, a disclosure early in process rather than when one attempts last three steps would be helpful. Do better TurboTax.
Date published: 2022-04-17
Rated 5 out of 5 by
Tarbaby47 from
Turbo Tax is Easy to Use!
Easy section is easy to navigate, change, and correct.
Date published: 2022-04-17
Rated 4 out of 5 by
State Of Returns from
Turbo Tax is Awesome with 1 major exception
Very user friendly. Very intuitive. Have a collection of years in my office. My only issue is that every year I purchase the software that offers the filing of 1 free state; and Every Year Turbotax can't figure out how to follow through on that "free" promise, and charges me $25.00 plus tax to file the state return.
Date published: 2022-04-17
Rated 5 out of 5 by
DRHICKS from
great
fast and easy, will do again next year, thank you!!!
Date published: 2022-04-17
Rated 5 out of 5 by
KellyLynnD from
Organized is key!
Having all my paperwork and information in one spot would have made this processs a whole lot faster. Otherwise, helpful tip made retrieving information easier.
Date published: 2022-04-17
Rated 5 out of 5 by
LHBBB from
Great Online help, easy to use
All Tax Experts were easy to work with, readily understood my questions, and quickly found solutions, Thank you.
All TurboTax® Offerings Reviews - Page 5268
Date published: 2022-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
jdyke1959 from
TurboTax works great!
I've used TurboTax for 30+ years and find it to be more than satisfactory to guide me through tax preparation and filing every year.
Date published: 2022-04-17
Rated 5 out of 5 by
pmcleve from
Another great tax filing experience with Turbo Tax
I use Turbo Tax every year for my tax filing. They are so simple and user friendly. They basically do all the work for you!
Date published: 2022-04-17
Rated 2 out of 5 by
debkum from
Too much work!
I had TT Premier Live and used the live help at multiple intervals. The live help was reasonably prompt in getting to me considering it is tax season. The live help was always pleasant but usually not able to answer my questions or concerns beyond what I could gain on Google through my own search. Additionally I spent 3 days discussing with multiple live help folks the issues with a state tax return (data imported to state return from Federal return was inaccurately imported to all the wrong boxes). No one was able to provide a work around. Ultimately I did the state return on my own in less than 20 minutes after wasting hours with the live help. At one point the live CPA told me he would work on my problem offline and get back to me.....I have waited over 24 hours and he has not gotten back to me via phone or email update.
Date published: 2022-04-17
Rated 5 out of 5 by
YAK 22 from
Satisfied Customer
Quality product reasonably priced. I appreciate the professional help.
Date published: 2022-04-17
Rated 1 out of 5 by
Deb666 from
Not compatible with Mac
Fine if Turbo Tax chooses not to be compatible with one of the nation’s most popular computer brands. However, a disclosure early in process rather than when one attempts last three steps would be helpful. Do better TurboTax.
Date published: 2022-04-17
Rated 5 out of 5 by
Tarbaby47 from
Turbo Tax is Easy to Use!
Easy section is easy to navigate, change, and correct.
Date published: 2022-04-17
Rated 4 out of 5 by
State Of Returns from
Turbo Tax is Awesome with 1 major exception
Very user friendly. Very intuitive. Have a collection of years in my office. My only issue is that every year I purchase the software that offers the filing of 1 free state; and Every Year Turbotax can't figure out how to follow through on that "free" promise, and charges me $25.00 plus tax to file the state return.
Date published: 2022-04-17
Rated 5 out of 5 by
DRHICKS from
great
fast and easy, will do again next year, thank you!!!
Date published: 2022-04-17
Rated 5 out of 5 by
KellyLynnD from
Organized is key!
Having all my paperwork and information in one spot would have made this processs a whole lot faster. Otherwise, helpful tip made retrieving information easier.
Date published: 2022-04-17
Rated 5 out of 5 by
LHBBB from
Great Online help, easy to use
All Tax Experts were easy to work with, readily understood my questions, and quickly found solutions, Thank you.
All TurboTax® Offerings Reviews - Page 5268
Date published: 2022-04-17