TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from It works Just like a tax preparer does it but at the comfort of your home.
Date published: 2023-03-27
Rated 5 out of 5 by from IT WORKS!!! IT WASNT WITHOUT NUMEROUS STEPS, AND DATA REQUESTS, AND VERIFICATIONS, BUT FINALLY GOT IT TO WORK!!
Date published: 2023-03-27
Rated 1 out of 5 by from they suck every penny out of you Fees, fees, fees You get hit with the cost of TT which is way too much to begin with and then after filling out the endless forms, they hit you with a $25 filing fee; that even after choosing to file by mail because they hit you with a service fee for using a credit card. Seriously? So sick of the greed. I'll be filing the old fashioned way next year.
Date published: 2023-03-27
Rated 5 out of 5 by from Easy to use, works well I never did my taxes before, but its easy and cheaper with Turbo tax. And now I understand the process more, instead of just handing the documents to someone else
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is a great way to prepare and file. Loved using Turbo Tax this year and only had one issue with the state tax software download in which the Turbo Tax tech assisted and resolved the issue.
Date published: 2023-03-27
Rated 5 out of 5 by from Easy to Use Everything was straightforward and simple. Good experience.
Date published: 2023-03-27
Rated 1 out of 5 by from Electronic Filing Not and Option with TurboTax Tax program works OK. The electronic filing does not work and gets rejected by Federal and State. The tax program will not accept the PIN number provided by the IRS. Despite getting emails on how TurboTax will assist you in resubmitting the return the help consists of telling you to open the return and figure it out yourself.
Date published: 2023-03-27
Rated 4 out of 5 by from Turbo Tax Review It was efficient and easy to do. However, there was no space where I Itemized Deductions on Schedule A line 16 to add other allowable deductions. This needs to be corrected in the future.
Date published: 2023-03-27
Rated 5 out of 5 by from Awesome, Easy and very usre friendly Very easy to follow instructions and prompts! Highley recomend!
Date published: 2023-03-27
Rated 4 out of 5 by from TurboTax id good, but has some issues to be fixed I have used TurboTax for 20 years, mainly online version, but desktop version last few years. It's gotten better over the years, but still has issues to fix. I used the Home and Business version the past two years. Importing places some information in the wrong field (like business income, 1099-NEC). Also, it appears to double tax my government bond interest because I filed in two states. I hope TurboTax did the calculations correctly, but it looks like I was double taxed for this income.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5267
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It works Just like a tax preparer does it but at the comfort of your home.
Date published: 2023-03-27
Rated 5 out of 5 by from IT WORKS!!! IT WASNT WITHOUT NUMEROUS STEPS, AND DATA REQUESTS, AND VERIFICATIONS, BUT FINALLY GOT IT TO WORK!!
Date published: 2023-03-27
Rated 1 out of 5 by from they suck every penny out of you Fees, fees, fees You get hit with the cost of TT which is way too much to begin with and then after filling out the endless forms, they hit you with a $25 filing fee; that even after choosing to file by mail because they hit you with a service fee for using a credit card. Seriously? So sick of the greed. I'll be filing the old fashioned way next year.
Date published: 2023-03-27
Rated 5 out of 5 by from Easy to use, works well I never did my taxes before, but its easy and cheaper with Turbo tax. And now I understand the process more, instead of just handing the documents to someone else
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is a great way to prepare and file. Loved using Turbo Tax this year and only had one issue with the state tax software download in which the Turbo Tax tech assisted and resolved the issue.
Date published: 2023-03-27
Rated 5 out of 5 by from Easy to Use Everything was straightforward and simple. Good experience.
Date published: 2023-03-27
Rated 1 out of 5 by from Electronic Filing Not and Option with TurboTax Tax program works OK. The electronic filing does not work and gets rejected by Federal and State. The tax program will not accept the PIN number provided by the IRS. Despite getting emails on how TurboTax will assist you in resubmitting the return the help consists of telling you to open the return and figure it out yourself.
Date published: 2023-03-27
Rated 4 out of 5 by from Turbo Tax Review It was efficient and easy to do. However, there was no space where I Itemized Deductions on Schedule A line 16 to add other allowable deductions. This needs to be corrected in the future.
Date published: 2023-03-27
Rated 5 out of 5 by from Awesome, Easy and very usre friendly Very easy to follow instructions and prompts! Highley recomend!
Date published: 2023-03-27
Rated 4 out of 5 by from TurboTax id good, but has some issues to be fixed I have used TurboTax for 20 years, mainly online version, but desktop version last few years. It's gotten better over the years, but still has issues to fix. I used the Home and Business version the past two years. Importing places some information in the wrong field (like business income, 1099-NEC). Also, it appears to double tax my government bond interest because I filed in two states. I hope TurboTax did the calculations correctly, but it looks like I was double taxed for this income.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5267