TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
F D C from
tUBOtAX IS A GREAT PROGRAM. NOT GOOD FOR VISION.
I AM NOT ABLE TO SEE THE SCREEN ACTION BUTTONS SUCH AS "CONTINUE" OR "YES" "NO". THEY ARE PRESENTED AS WHITE CHARACTERS ON A BLUE BACKGROUND BUTTON. IMPOSSIBLE TO READ THE CAPTION FOR A PERSON WITH MACULAR DEGENERATION OR OTHER VISION LIMITATIONS. I WOULD SUGGEST YOU CHANGE THESE TO ABLACK TYPE ON A WHITE BUTTON WIT A BLACK BORDER. THIS WOULD IMPROVE VISIBILITY AND READABILITY.
Date published: 2023-03-27
Rated 5 out of 5 by
Gaby12B from
Very helpful
Was very helpful very kind and very resourceful I was very satisfied with the expert appointed over my tax return
Date published: 2023-03-27
Rated 5 out of 5 by
Barnes454 from
awsome
awsome work with my taxs thank you so much great work
Date published: 2023-03-27
Rated 5 out of 5 by
JayRay44 from
Turbotax is great!!! LOVE IT!!!
I love TurboTax. The ease of filing my taxes is what attracts me to it.
Date published: 2023-03-27
Rated 1 out of 5 by
TurboTax Sucks011 from
filing tax return electronically is not possible
Horrible luck filing a return electronically, have to default to mailing a hard copy after turbotax charges for an electronic filing
Date published: 2023-03-27
Rated 4 out of 5 by
Inga23 from
CD worked just as well as online!
Worked well overall. I've used the online version for many years, but I tried this for a year and it worked really well.
Date published: 2023-03-27
Rated 5 out of 5 by
Flamingstar52 from
Fixed an Error in just Minutes
I received a notice my returns had been rejected by the IRS. Turbo Tax quickly found the mistake, ( I had punched in 1 wrong number), Turbo Tax took me right where the change needed to be, and I resent my returns in just a few minutes.
Date published: 2023-03-27
Rated 4 out of 5 by
Blank95 from
Slippin'
I am not so sure I agree with the raise in price and less help or benefit from it. So many other tax preps offer more for less and it used to be that way for Turbo.. I am self employed, and with new 1099-NEC forms it was difficult to find where to add my income just to begin my tax prep. Please bring back the old helpful system.
Date published: 2023-03-27
Rated 5 out of 5 by
Dana218 from
Was so helpful
Loved the user friendly system! Thank you Turbo Tax!
Date published: 2023-03-27
Rated 2 out of 5 by
DisappointedAndAnnoyed from
Hoops to jump through
Got the premier version on CD, and downloaded the mac application from online. Then could NOT download the windows version afterwards, even though it says you can put it on multiple computers. I had to buy a external CD drive to get the windows download, since their customer service couldn't figure out what to do (they actually said we'd need to buy another copy!). Other issue I had is that now I have to mail in some forms. There wasn't any warning when I was doing my taxes that if I didn't choose to itemize something, I'd have to mail in proof later. Don't give that as an option when e-filing! The point is we didn't want to mail anything!!!! I only got told after I submitting my e-file, meaning it was too late to go back and fix it.
All TurboTax® Offerings Reviews - Page 5265
Date published: 2023-03-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
F D C from
tUBOtAX IS A GREAT PROGRAM. NOT GOOD FOR VISION.
I AM NOT ABLE TO SEE THE SCREEN ACTION BUTTONS SUCH AS "CONTINUE" OR "YES" "NO". THEY ARE PRESENTED AS WHITE CHARACTERS ON A BLUE BACKGROUND BUTTON. IMPOSSIBLE TO READ THE CAPTION FOR A PERSON WITH MACULAR DEGENERATION OR OTHER VISION LIMITATIONS. I WOULD SUGGEST YOU CHANGE THESE TO ABLACK TYPE ON A WHITE BUTTON WIT A BLACK BORDER. THIS WOULD IMPROVE VISIBILITY AND READABILITY.
Date published: 2023-03-27
Rated 5 out of 5 by
Gaby12B from
Very helpful
Was very helpful very kind and very resourceful I was very satisfied with the expert appointed over my tax return
Date published: 2023-03-27
Rated 5 out of 5 by
Barnes454 from
awsome
awsome work with my taxs thank you so much great work
Date published: 2023-03-27
Rated 5 out of 5 by
JayRay44 from
Turbotax is great!!! LOVE IT!!!
I love TurboTax. The ease of filing my taxes is what attracts me to it.
Date published: 2023-03-27
Rated 1 out of 5 by
TurboTax Sucks011 from
filing tax return electronically is not possible
Horrible luck filing a return electronically, have to default to mailing a hard copy after turbotax charges for an electronic filing
Date published: 2023-03-27
Rated 4 out of 5 by
Inga23 from
CD worked just as well as online!
Worked well overall. I've used the online version for many years, but I tried this for a year and it worked really well.
Date published: 2023-03-27
Rated 5 out of 5 by
Flamingstar52 from
Fixed an Error in just Minutes
I received a notice my returns had been rejected by the IRS. Turbo Tax quickly found the mistake, ( I had punched in 1 wrong number), Turbo Tax took me right where the change needed to be, and I resent my returns in just a few minutes.
Date published: 2023-03-27
Rated 4 out of 5 by
Blank95 from
Slippin'
I am not so sure I agree with the raise in price and less help or benefit from it. So many other tax preps offer more for less and it used to be that way for Turbo.. I am self employed, and with new 1099-NEC forms it was difficult to find where to add my income just to begin my tax prep. Please bring back the old helpful system.
Date published: 2023-03-27
Rated 5 out of 5 by
Dana218 from
Was so helpful
Loved the user friendly system! Thank you Turbo Tax!
Date published: 2023-03-27
Rated 2 out of 5 by
DisappointedAndAnnoyed from
Hoops to jump through
Got the premier version on CD, and downloaded the mac application from online. Then could NOT download the windows version afterwards, even though it says you can put it on multiple computers. I had to buy a external CD drive to get the windows download, since their customer service couldn't figure out what to do (they actually said we'd need to buy another copy!). Other issue I had is that now I have to mail in some forms. There wasn't any warning when I was doing my taxes that if I didn't choose to itemize something, I'd have to mail in proof later. Don't give that as an option when e-filing! The point is we didn't want to mail anything!!!! I only got told after I submitting my e-file, meaning it was too late to go back and fix it.
All TurboTax® Offerings Reviews - Page 5265
Date published: 2023-03-27