TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from SO EASY I love how easy it was to file, no complications, no anxiety!!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is a big help! Step by Step review is awesome! I even asked for live help and got a email and phone call from Shelby!! She is freaking awesome with customer service care.
Date published: 2021-03-03
Rated 4 out of 5 by from I've used Turbo tax for 10 years I love the ease of use. I am self employed and have a rental house and wife is W2 employee. It has not been extremely difficult to get taxes done with this product
Date published: 2021-03-03
Rated 5 out of 5 by from Very Easy To Use First time using Turbo Tax it was very simple and easy to use. Very helpful
Date published: 2021-03-03
Rated 5 out of 5 by from Fantastic online service Love it!! I would recommend to friends anytime because its a good service
Date published: 2021-03-03
Rated 4 out of 5 by from Good It was easy to use. I will say that when my return got rejected it was difficult to fix the problem. The system kept saying it would walk me through it but in reality I had to search the page it was on. It's okay, it ended up being a simple fix. I just wasn't sure where I could fix the problem which was adding IP PIN for a dependent. The automated chat system didn't recognize the rejection code.
Date published: 2021-03-03
Rated 4 out of 5 by from Simple and Easy to use! I had a lot going on last year with different health coverage and collecting unemployment, but with the step by step process and a tax expert ready to answer my questions i felt confident in filing!
Date published: 2021-03-03
Rated 4 out of 5 by from Good product Good product. Pretty easy to use. Would recommend for people.
Date published: 2021-03-03
Rated 1 out of 5 by from Disappointed with the customer service. I filed on the last day that the filing fees were reduced. My taxes got rejected for a minor error. This was relayed to me the next morning. I fixed the errors and the the filing fees went up $50. I called the company and they said sorry, nothing we can do. This will be the last year any of my family members will use this company
Date published: 2021-03-03
Rated 5 out of 5 by from First time and satisfied My first time using and I found it so much better than going in!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 5261
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from SO EASY I love how easy it was to file, no complications, no anxiety!!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is a big help! Step by Step review is awesome! I even asked for live help and got a email and phone call from Shelby!! She is freaking awesome with customer service care.
Date published: 2021-03-03
Rated 4 out of 5 by from I've used Turbo tax for 10 years I love the ease of use. I am self employed and have a rental house and wife is W2 employee. It has not been extremely difficult to get taxes done with this product
Date published: 2021-03-03
Rated 5 out of 5 by from Very Easy To Use First time using Turbo Tax it was very simple and easy to use. Very helpful
Date published: 2021-03-03
Rated 5 out of 5 by from Fantastic online service Love it!! I would recommend to friends anytime because its a good service
Date published: 2021-03-03
Rated 4 out of 5 by from Good It was easy to use. I will say that when my return got rejected it was difficult to fix the problem. The system kept saying it would walk me through it but in reality I had to search the page it was on. It's okay, it ended up being a simple fix. I just wasn't sure where I could fix the problem which was adding IP PIN for a dependent. The automated chat system didn't recognize the rejection code.
Date published: 2021-03-03
Rated 4 out of 5 by from Simple and Easy to use! I had a lot going on last year with different health coverage and collecting unemployment, but with the step by step process and a tax expert ready to answer my questions i felt confident in filing!
Date published: 2021-03-03
Rated 4 out of 5 by from Good product Good product. Pretty easy to use. Would recommend for people.
Date published: 2021-03-03
Rated 1 out of 5 by from Disappointed with the customer service. I filed on the last day that the filing fees were reduced. My taxes got rejected for a minor error. This was relayed to me the next morning. I fixed the errors and the the filing fees went up $50. I called the company and they said sorry, nothing we can do. This will be the last year any of my family members will use this company
Date published: 2021-03-03
Rated 5 out of 5 by from First time and satisfied My first time using and I found it so much better than going in!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 5261