TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from So easy! I decided to use Turbo tax this year because my accountant doubled their price. I figured I would at least see what happens since I did not have to commit to it. It could not have been easier. I highly recommend anyone to at least try it. You don't pay until you file. Just try. It's not as hard as it seems. Turbo Tax does all the hard work for you;
Date published: 2023-03-31
Rated 5 out of 5 by from Excellent Very professional and understanding and he helped me throughout the process. He contact me
Date published: 2023-03-31
Rated 1 out of 5 by from Overly complicated and redundant money grab This software could be streamlined to allow users to easily enter information once and be done with it. It is programmed in such a way to cause users to second guess themselves and have to repeat data entry. It also is a money grab by making it more complicated and continually having pop ups for "MAX" and other unnecessary options. As a prior product owner who built software for a living, this is a poorly executed excuse for a system that is designed to make the process more laborious than necessary so you go and buy their pro versions, especially for anyone who is not computer savvy. Truly ridiculous.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo tax is awesome Excellent would use it again and again as I have for years
Date published: 2023-03-31
Rated 5 out of 5 by from 22 YEARS THE BEST 22 YEARS USING TT AND AS ALWAYS THE BEST. EASE OF USE ALWAYS
Date published: 2023-03-31
Rated 2 out of 5 by from Turbo tax Turbo tax is good and efficient but costly compared to previous years
Date published: 2023-03-31
Rated 5 out of 5 by from Overall great and easy experience Great UI and easy information transfer from documents. Was disappointed that I had to buy the premier package but it was worth the price.
Date published: 2023-03-31
Rated 3 out of 5 by from Sufficient - Pretty easy to use and can get the return filed pretty quickly. - The calculated amount in the refund on the screen did not agree to the reviewed return... so will see how that turns out - Tries to sell additional services too much
Date published: 2023-03-31
Rated 1 out of 5 by from Bad experience Terrible. Over charged for State module, $45 instead of the $15 advertised. We call and were promised an email authorizing refund but we never received the email.
Date published: 2023-03-31
Rated 4 out of 5 by from I like Turbotax, but it isn't perfect yet. I like Turbotax, but did have one thing happen that was not good. I thought the list of duplicate 1099s was accurate, but it was not. I ended up deleting about seven 1099s and had to reenter them. One other thing is that the payment methods are fairly obviously intended for some to accidentally get extra charges such as paying for Max. Also, the extra cost to pay for Turbotax with the refund is also misleading and tacky. But it is generally a good program.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 5259
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy! I decided to use Turbo tax this year because my accountant doubled their price. I figured I would at least see what happens since I did not have to commit to it. It could not have been easier. I highly recommend anyone to at least try it. You don't pay until you file. Just try. It's not as hard as it seems. Turbo Tax does all the hard work for you;
Date published: 2023-03-31
Rated 5 out of 5 by from Excellent Very professional and understanding and he helped me throughout the process. He contact me
Date published: 2023-03-31
Rated 1 out of 5 by from Overly complicated and redundant money grab This software could be streamlined to allow users to easily enter information once and be done with it. It is programmed in such a way to cause users to second guess themselves and have to repeat data entry. It also is a money grab by making it more complicated and continually having pop ups for "MAX" and other unnecessary options. As a prior product owner who built software for a living, this is a poorly executed excuse for a system that is designed to make the process more laborious than necessary so you go and buy their pro versions, especially for anyone who is not computer savvy. Truly ridiculous.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo tax is awesome Excellent would use it again and again as I have for years
Date published: 2023-03-31
Rated 5 out of 5 by from 22 YEARS THE BEST 22 YEARS USING TT AND AS ALWAYS THE BEST. EASE OF USE ALWAYS
Date published: 2023-03-31
Rated 2 out of 5 by from Turbo tax Turbo tax is good and efficient but costly compared to previous years
Date published: 2023-03-31
Rated 5 out of 5 by from Overall great and easy experience Great UI and easy information transfer from documents. Was disappointed that I had to buy the premier package but it was worth the price.
Date published: 2023-03-31
Rated 3 out of 5 by from Sufficient - Pretty easy to use and can get the return filed pretty quickly. - The calculated amount in the refund on the screen did not agree to the reviewed return... so will see how that turns out - Tries to sell additional services too much
Date published: 2023-03-31
Rated 1 out of 5 by from Bad experience Terrible. Over charged for State module, $45 instead of the $15 advertised. We call and were promised an email authorizing refund but we never received the email.
Date published: 2023-03-31
Rated 4 out of 5 by from I like Turbotax, but it isn't perfect yet. I like Turbotax, but did have one thing happen that was not good. I thought the list of duplicate 1099s was accurate, but it was not. I ended up deleting about seven 1099s and had to reenter them. One other thing is that the payment methods are fairly obviously intended for some to accidentally get extra charges such as paying for Max. Also, the extra cost to pay for Turbotax with the refund is also misleading and tacky. But it is generally a good program.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 5259