TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from TurboTax is Great Import from other financial institutions for the income under various heads, import of W2 was all a breeze.
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax is pretty good. I appreciate the free filing, it was my first time filing taxes.
Date published: 2023-03-27
Rated 2 out of 5 by from TURBO Charges too much Turbo Tax charges too much. Charged Federal and State separately.
Date published: 2023-03-27
Rated 4 out of 5 by from Definately helpful We have been using Turbo Tax for years, it's very helpful to have our history already imported.
Date published: 2023-03-27
Rated 5 out of 5 by from The Best Easy steps and went by fast. I have used them 6 years in a row.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is great They make everything easy. Turbo Tax makes everything simple, and walk you through every step. They offer customers device of you have additional questions.
Date published: 2023-03-27
Rated 5 out of 5 by from Excellent Software and Support Very easy to use and worked well. I will use again.
Date published: 2023-03-27
Rated 4 out of 5 by from Turbo tax is my preferred method to file This year it has been a little difficult for me. I sold my home and took all my 401k savings, and all of a sudden I noticed that I need to pay a lot of taxes. Because I live in Mexico, the system was complaining with my address in Mexico, and the payment systems are giving e a lot of trouble to pay. Although I have cards issued in USA, the system noticed that my address was in Mexico, and they are not taking my payments. Oh, my goodness! Thank you to 3 or 4 representatives, at last I was able to e-file. I hope next year they fix this problem: My credit card is registered in hte USA bank with a foreign address and turbo tax is making sure that mailing address is in USA. So, the payment was not accepted. After reviewing and trying different alternatives, finally the representative gave me a coupon to pay, which I thank all the agents. I am fully thankfull to the turbo tax company.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax Hidden Costs The Turbo Tax product to calculate taxes proves to be comprehensive and user friendly which I have used for several years. But 2022, the Turbo Tax Company has included numerous hidden costs within the product to make this product quite expensive (quadrupled from the original price). This was a very unpleasant and stressful experience. In the future, I will be looking for a different tax tool to assist me with preparing my taxes. Disappointed customer and would not recommend this product.
Date published: 2023-03-27
Rated 1 out of 5 by from Poor Experience Charged me when it was supposed to be "free". Overall, a poor experience with TurboTax.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5259
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Great Import from other financial institutions for the income under various heads, import of W2 was all a breeze.
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax is pretty good. I appreciate the free filing, it was my first time filing taxes.
Date published: 2023-03-27
Rated 2 out of 5 by from TURBO Charges too much Turbo Tax charges too much. Charged Federal and State separately.
Date published: 2023-03-27
Rated 4 out of 5 by from Definately helpful We have been using Turbo Tax for years, it's very helpful to have our history already imported.
Date published: 2023-03-27
Rated 5 out of 5 by from The Best Easy steps and went by fast. I have used them 6 years in a row.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is great They make everything easy. Turbo Tax makes everything simple, and walk you through every step. They offer customers device of you have additional questions.
Date published: 2023-03-27
Rated 5 out of 5 by from Excellent Software and Support Very easy to use and worked well. I will use again.
Date published: 2023-03-27
Rated 4 out of 5 by from Turbo tax is my preferred method to file This year it has been a little difficult for me. I sold my home and took all my 401k savings, and all of a sudden I noticed that I need to pay a lot of taxes. Because I live in Mexico, the system was complaining with my address in Mexico, and the payment systems are giving e a lot of trouble to pay. Although I have cards issued in USA, the system noticed that my address was in Mexico, and they are not taking my payments. Oh, my goodness! Thank you to 3 or 4 representatives, at last I was able to e-file. I hope next year they fix this problem: My credit card is registered in hte USA bank with a foreign address and turbo tax is making sure that mailing address is in USA. So, the payment was not accepted. After reviewing and trying different alternatives, finally the representative gave me a coupon to pay, which I thank all the agents. I am fully thankfull to the turbo tax company.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax Hidden Costs The Turbo Tax product to calculate taxes proves to be comprehensive and user friendly which I have used for several years. But 2022, the Turbo Tax Company has included numerous hidden costs within the product to make this product quite expensive (quadrupled from the original price). This was a very unpleasant and stressful experience. In the future, I will be looking for a different tax tool to assist me with preparing my taxes. Disappointed customer and would not recommend this product.
Date published: 2023-03-27
Rated 1 out of 5 by from Poor Experience Charged me when it was supposed to be "free". Overall, a poor experience with TurboTax.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5259