TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from I do not recommend turbotax Turbotax uses carefully crafted language as to infer that the software is cheap to use. That is not the case; if you want to file your state taxes in addition to your federal taxes there is an additional $45 fee ("premium benefits") that you do not elect or opt out of no matter what tier you pay for. If you want to downgrade your package that you chose you have to delete the return and start over from scratch. For $185 in fees for a simple return I think I will go to a real tax professional in the future. I'm disappointed to say the least.
Date published: 2022-03-04
Rated 5 out of 5 by from Same quality, year after year This is an easy to use product, with many "helps" and information guides. I strongly recommend.
Date published: 2022-03-04
Rated 5 out of 5 by from absolutely great unbelievable help, went beyond the hours allowed for him to work just to find a problem
Date published: 2022-03-04
Rated 5 out of 5 by from Effortless and easy Love how simple this site makes doing taxes, couldn't have done without
Date published: 2022-03-04
Rated 5 out of 5 by from I LOVE TurboTax! I used live tax expert! My experts name was Armondo! He was awesome! Everything I didn't quite understand about he broke it down to me for me to understand! Great job Armondo! Also thank you so very much!
Date published: 2022-03-04
Rated 5 out of 5 by from Great service and expert in the tax field My tax expert was great and let me get the most of my taxes.
Date published: 2022-03-04
Rated 3 out of 5 by from Easy, But fees are to high It was very easy and simple to do my taxes on Turbo Tax. However, the final $149.00 fee seems to be high for not adding the Max option. A tax person is a little more than that.
Date published: 2022-03-04
Rated 5 out of 5 by from Trubo tax was helpful I loved Karri work she is the best help I would to let people know about her help
Date published: 2022-03-04
Rated 5 out of 5 by from Great job Very easy to navigate with a pro behind you every step of the way!
Date published: 2022-03-04
Rated 1 out of 5 by from Cant lookup my previous returns with desktop versi My last computer broke so I lost the files that were stored on it so i dont have any copy of my previous returns. This seems like an issue they should have a fix for.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5256
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I do not recommend turbotax Turbotax uses carefully crafted language as to infer that the software is cheap to use. That is not the case; if you want to file your state taxes in addition to your federal taxes there is an additional $45 fee ("premium benefits") that you do not elect or opt out of no matter what tier you pay for. If you want to downgrade your package that you chose you have to delete the return and start over from scratch. For $185 in fees for a simple return I think I will go to a real tax professional in the future. I'm disappointed to say the least.
Date published: 2022-03-04
Rated 5 out of 5 by from Same quality, year after year This is an easy to use product, with many "helps" and information guides. I strongly recommend.
Date published: 2022-03-04
Rated 5 out of 5 by from absolutely great unbelievable help, went beyond the hours allowed for him to work just to find a problem
Date published: 2022-03-04
Rated 5 out of 5 by from Effortless and easy Love how simple this site makes doing taxes, couldn't have done without
Date published: 2022-03-04
Rated 5 out of 5 by from I LOVE TurboTax! I used live tax expert! My experts name was Armondo! He was awesome! Everything I didn't quite understand about he broke it down to me for me to understand! Great job Armondo! Also thank you so very much!
Date published: 2022-03-04
Rated 5 out of 5 by from Great service and expert in the tax field My tax expert was great and let me get the most of my taxes.
Date published: 2022-03-04
Rated 3 out of 5 by from Easy, But fees are to high It was very easy and simple to do my taxes on Turbo Tax. However, the final $149.00 fee seems to be high for not adding the Max option. A tax person is a little more than that.
Date published: 2022-03-04
Rated 5 out of 5 by from Trubo tax was helpful I loved Karri work she is the best help I would to let people know about her help
Date published: 2022-03-04
Rated 5 out of 5 by from Great job Very easy to navigate with a pro behind you every step of the way!
Date published: 2022-03-04
Rated 1 out of 5 by from Cant lookup my previous returns with desktop versi My last computer broke so I lost the files that were stored on it so i dont have any copy of my previous returns. This seems like an issue they should have a fix for.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5256