TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Easier It's just easier to use and the price is right and if have any problems I know where to go
Date published: 2021-03-23
Rated 5 out of 5 by from Just love Turbotax Turbo Tax is always fast and easy to complete. Recommend for everyone.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax was awesome Turbo Tax was fast and simple. Will be using for next time
Date published: 2021-03-23
Rated 1 out of 5 by from Bad Customer Service. Misleading Software. I wanted to delay filing my State Tax return to wait on guidance from my state about unemployment. The software said I could change the way I file using the TurboTax program after I paid but I never had the option and ended up PAYING FOR state tax return and was never given the option to delay my state filing. I called a Customer Service rep and asked for guidance and expressed my frustration and she hung up on my.
Date published: 2021-03-23
Rated 5 out of 5 by from Very helpful This was my first time filing on my own and it was absolutely easier than expected.
Date published: 2021-03-23
Rated 2 out of 5 by from Disappointed with 2020 version. Last time I used Turbo Tax was in 2013. Very disappointed with the 2020 version. It did not ask me if I made estimated tax payments or if I had applied any of my 2019 refund to my 2020 taxes. It also didn't ask me if I wanted to apply any of my 2020 refund to my 2021 taxes. I had to go hunt for those forms. Very difficult to find the forms I needed. I came back to Turbo Tax this year because it was the same price as TaxAct and I thought TurboTax would be better based on past experience, but TaxAct was much better last year than Turbo Tax is this year :(
Date published: 2021-03-23
Rated 5 out of 5 by from Great I have used it several years and find it informative and easy to follow
Date published: 2021-03-23
Rated 5 out of 5 by from TurboTax is quick and easy! I was able to file on my own and include tax deductions. Very simple.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax is awesome!! This was the first year i used Self-Employed for my taxes. Turbo walked m through the issues thatt i had and they were do helpful.
Date published: 2021-03-23
Rated 3 out of 5 by from Turbo Tax fees Started out with $0 cost to file taxes ended up paying 150.00 to file not cool
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5256
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easier It's just easier to use and the price is right and if have any problems I know where to go
Date published: 2021-03-23
Rated 5 out of 5 by from Just love Turbotax Turbo Tax is always fast and easy to complete. Recommend for everyone.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax was awesome Turbo Tax was fast and simple. Will be using for next time
Date published: 2021-03-23
Rated 1 out of 5 by from Bad Customer Service. Misleading Software. I wanted to delay filing my State Tax return to wait on guidance from my state about unemployment. The software said I could change the way I file using the TurboTax program after I paid but I never had the option and ended up PAYING FOR state tax return and was never given the option to delay my state filing. I called a Customer Service rep and asked for guidance and expressed my frustration and she hung up on my.
Date published: 2021-03-23
Rated 5 out of 5 by from Very helpful This was my first time filing on my own and it was absolutely easier than expected.
Date published: 2021-03-23
Rated 2 out of 5 by from Disappointed with 2020 version. Last time I used Turbo Tax was in 2013. Very disappointed with the 2020 version. It did not ask me if I made estimated tax payments or if I had applied any of my 2019 refund to my 2020 taxes. It also didn't ask me if I wanted to apply any of my 2020 refund to my 2021 taxes. I had to go hunt for those forms. Very difficult to find the forms I needed. I came back to Turbo Tax this year because it was the same price as TaxAct and I thought TurboTax would be better based on past experience, but TaxAct was much better last year than Turbo Tax is this year :(
Date published: 2021-03-23
Rated 5 out of 5 by from Great I have used it several years and find it informative and easy to follow
Date published: 2021-03-23
Rated 5 out of 5 by from TurboTax is quick and easy! I was able to file on my own and include tax deductions. Very simple.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax is awesome!! This was the first year i used Self-Employed for my taxes. Turbo walked m through the issues thatt i had and they were do helpful.
Date published: 2021-03-23
Rated 3 out of 5 by from Turbo Tax fees Started out with $0 cost to file taxes ended up paying 150.00 to file not cool
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5256