TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from The only way to do taxes I was one of those that really hated doing taxes. That was mostly because I was trying to follow the instructions that the IRS provided. The wording and the terminology the IRS uses in its publications are meant for tax pros. Turbo tax makes things very straightforward and easy to decipher and I felt that I was getting competent advice from Lily and saved hundreds by doing them myself. Of course getting a refund using the solar credits was rewarding.
Date published: 2022-03-06
Rated 3 out of 5 by from Turbo Tax Business is a very good start Needs lots of steps in maturing. Good Start. Weak in downloads, weak in electronic signatures, weak in state linkage.
Date published: 2022-03-06
Rated 5 out of 5 by from Great tax product Used TurboTax for several years now. No issues so far--quick and easy to use. I like a guided format.
Date published: 2022-03-06
Rated 5 out of 5 by from Great Very helpful in assisting me and making sure u get the most on my refund
Date published: 2022-03-06
Rated 5 out of 5 by from EASP PEASY It is so nice to have your taxes be simple! I love the direct deposit and the transfer of all W2 Forms
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is so awesome The process was so easy I was able to do it by myself I’m so proud of myself
Date published: 2022-03-06
Rated 1 out of 5 by from frustrating not at all easy- did not recognize my banking info and no assistance on site
Date published: 2022-03-06
Rated 5 out of 5 by from Great Service Great service and communication would definitely recommend Turbo Tax full service
Date published: 2022-03-06
Rated 2 out of 5 by from file attachment for other than 8453 instructions a Instructions and help expert put you in circle Wasted 3 hours
Date published: 2022-03-06
Rated 3 out of 5 by from Not as good as it used to be In my opinion Turbo Tax is not worth the price that you pay now. The help boxes in preparing your taxes are not helpful as the tax code and rules of taxes are complicated. Several of the items such as Box 12 on the W2 is confusing and Turbo Tax is not helpful in explaining the differences in the letter codes. The biggest reason I come back now year after year is the history I have of filing with Intuit but eventually they will price themselves out of what I am willing to pay for average at best service.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5253
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The only way to do taxes I was one of those that really hated doing taxes. That was mostly because I was trying to follow the instructions that the IRS provided. The wording and the terminology the IRS uses in its publications are meant for tax pros. Turbo tax makes things very straightforward and easy to decipher and I felt that I was getting competent advice from Lily and saved hundreds by doing them myself. Of course getting a refund using the solar credits was rewarding.
Date published: 2022-03-06
Rated 3 out of 5 by from Turbo Tax Business is a very good start Needs lots of steps in maturing. Good Start. Weak in downloads, weak in electronic signatures, weak in state linkage.
Date published: 2022-03-06
Rated 5 out of 5 by from Great tax product Used TurboTax for several years now. No issues so far--quick and easy to use. I like a guided format.
Date published: 2022-03-06
Rated 5 out of 5 by from Great Very helpful in assisting me and making sure u get the most on my refund
Date published: 2022-03-06
Rated 5 out of 5 by from EASP PEASY It is so nice to have your taxes be simple! I love the direct deposit and the transfer of all W2 Forms
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is so awesome The process was so easy I was able to do it by myself I’m so proud of myself
Date published: 2022-03-06
Rated 1 out of 5 by from frustrating not at all easy- did not recognize my banking info and no assistance on site
Date published: 2022-03-06
Rated 5 out of 5 by from Great Service Great service and communication would definitely recommend Turbo Tax full service
Date published: 2022-03-06
Rated 2 out of 5 by from file attachment for other than 8453 instructions a Instructions and help expert put you in circle Wasted 3 hours
Date published: 2022-03-06
Rated 3 out of 5 by from Not as good as it used to be In my opinion Turbo Tax is not worth the price that you pay now. The help boxes in preparing your taxes are not helpful as the tax code and rules of taxes are complicated. Several of the items such as Box 12 on the W2 is confusing and Turbo Tax is not helpful in explaining the differences in the letter codes. The biggest reason I come back now year after year is the history I have of filing with Intuit but eventually they will price themselves out of what I am willing to pay for average at best service.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5253