TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy to use Very easy to follow the instruction. Big help for simple tax.
Date published: 2023-03-27
Rated 3 out of 5 by from more and more expensive I usually need the "premium" version but turbotax keeps going up in prices. They are now over $100 for their package most homeowners would use. The software is good and accurate but I am seriously considering moving to a different provider next year. Eight years ago, it cost me $35 to do my return, now it is $120 without a discount code you have to search for.
Date published: 2023-03-27
Rated 2 out of 5 by from Irritating service An essential flaw in the program is the inability to preview the Federal return without completing the State return and making payment. Two other significant flaws were ambiguous or incorrect instructions that made it impossible to finish the return without assistance. Very annoying effort to eliminate ability to enter business expenses without purchasing more expensive program. I interacted with 5 different help agents. Three were useless,and two were excellent.
Date published: 2023-03-27
Rated 3 out of 5 by from Nothing special Fairly easy to use... But price is ridiculous... The past few years it has went higher and higher...
Date published: 2023-03-27
Rated 1 out of 5 by from Average product getting worse every year I can not disable nagging screen to register. It can not carry bank details from federal to state. It begs for money to purchase more. It forced me create new online account to file tax return. ( new for 2022 ) Even posting for review is disabled by most adblocker. Posting for review automatically signs up for more junk mail.
Date published: 2023-03-27
Rated 5 out of 5 by from Great and easy I liked it. Made it quick and easy. Would recommend.
Date published: 2023-03-27
Rated 3 out of 5 by from Not as Good as Before After many many years of using TurboTax I was disappointed with the product this year. It is no longer as intuitive and easy to use as it once was. The pop ups for more information were not as helpful as in previous years. Perhaps its due to more complexity in the tax laws - I don't know - but I didn't have the same high level of confidence in the process as I have had before. Overall somewhat disappointed in the product this year.
Date published: 2023-03-27
Rated 5 out of 5 by from great Easy to use and love how it pulls in the saved information from previous year
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is reliable form of tax filing I have been filing with Turbo tax since 2016 when I was a teenager. I am now 26 years old and still filing with turbo tax. It is clear and direct and helpful resources along the process when filing. I strongly recommend it.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is easy to navigate through! When I had questions the info was easy to find.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5249
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Very easy to follow the instruction. Big help for simple tax.
Date published: 2023-03-27
Rated 3 out of 5 by from more and more expensive I usually need the "premium" version but turbotax keeps going up in prices. They are now over $100 for their package most homeowners would use. The software is good and accurate but I am seriously considering moving to a different provider next year. Eight years ago, it cost me $35 to do my return, now it is $120 without a discount code you have to search for.
Date published: 2023-03-27
Rated 2 out of 5 by from Irritating service An essential flaw in the program is the inability to preview the Federal return without completing the State return and making payment. Two other significant flaws were ambiguous or incorrect instructions that made it impossible to finish the return without assistance. Very annoying effort to eliminate ability to enter business expenses without purchasing more expensive program. I interacted with 5 different help agents. Three were useless,and two were excellent.
Date published: 2023-03-27
Rated 3 out of 5 by from Nothing special Fairly easy to use... But price is ridiculous... The past few years it has went higher and higher...
Date published: 2023-03-27
Rated 1 out of 5 by from Average product getting worse every year I can not disable nagging screen to register. It can not carry bank details from federal to state. It begs for money to purchase more. It forced me create new online account to file tax return. ( new for 2022 ) Even posting for review is disabled by most adblocker. Posting for review automatically signs up for more junk mail.
Date published: 2023-03-27
Rated 5 out of 5 by from Great and easy I liked it. Made it quick and easy. Would recommend.
Date published: 2023-03-27
Rated 3 out of 5 by from Not as Good as Before After many many years of using TurboTax I was disappointed with the product this year. It is no longer as intuitive and easy to use as it once was. The pop ups for more information were not as helpful as in previous years. Perhaps its due to more complexity in the tax laws - I don't know - but I didn't have the same high level of confidence in the process as I have had before. Overall somewhat disappointed in the product this year.
Date published: 2023-03-27
Rated 5 out of 5 by from great Easy to use and love how it pulls in the saved information from previous year
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is reliable form of tax filing I have been filing with Turbo tax since 2016 when I was a teenager. I am now 26 years old and still filing with turbo tax. It is clear and direct and helpful resources along the process when filing. I strongly recommend it.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is easy to navigate through! When I had questions the info was easy to find.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5249