TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
EBTret from
TurboTax helps to keep it all together.
Because our returns are extremely complex, I am grateful to Intuit TurboTax for their walk-through approach. It would be confusing to try to tie up all the ends if this were not available.
Date published: 2022-10-17
Rated 5 out of 5 by
Dinh Fresno from
Experience to use Turbo Tax
Great, tool is easy to use. I like it and will use it next year
Date published: 2022-10-17
Rated 3 out of 5 by
Under Stated from
Solid Federal return, State returns are bad
Federal returns generally go smoothly with this product. State returns in my personal experience, but consistent with what I see posted on the support site, have a lot of flaws that TurboTax simply ignores. The same issues recur year after year with no acknowledgment by Turbotax of their existence much less any timelines to fix.
Date published: 2022-10-17
Rated 5 out of 5 by
leafyleafs from
TurboTax is easy to use
Easy to use and goes through every step to get the filing right
Date published: 2022-10-17
Rated 5 out of 5 by
moskidemonslayer from
Turbo Tax is the Best!!
took the stress of dealing with H&R Block away and lowered amount due
Date published: 2022-10-17
Rated 3 out of 5 by
Normal Dude from
Annoying interface and final check
Seems to take longer every year to click through the standard screens to find what I need. My wife and I make decent money but don't have any unusual expenses or investments--it should be simpler to find what we're required to enter and move on. Please improve support for backdoor IRA users, and don't flag $0 deductions as an issue (i.e., a $0 childcare prover that we didn't use last year but want to retain on TurboTax records to reference next year).
Date published: 2022-10-17
Rated 5 out of 5 by
ctnova from
So easy!
This was the easiest experience I've ever had. The TurboTax Live associate was super helpful, patient, and made the process a breeze.
Date published: 2022-10-17
Rated 5 out of 5 by
Sal E from
Turbo Tax is very user friendly.
The software is very user-friendly and walked me through everything step by step.
Date published: 2022-10-17
Rated 5 out of 5 by
RStacy 1951 from
Long Time User
Year after year, you seem to keep get better and easier.
Date published: 2022-10-17
Rated 3 out of 5 by
Master Planner from
Turbo Tax came in clutch!
It was stressful, but I got through it! I will more than likely use again!
All TurboTax® Offerings Reviews - Page 5245
Date published: 2022-10-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
EBTret from
TurboTax helps to keep it all together.
Because our returns are extremely complex, I am grateful to Intuit TurboTax for their walk-through approach. It would be confusing to try to tie up all the ends if this were not available.
Date published: 2022-10-17
Rated 5 out of 5 by
Dinh Fresno from
Experience to use Turbo Tax
Great, tool is easy to use. I like it and will use it next year
Date published: 2022-10-17
Rated 3 out of 5 by
Under Stated from
Solid Federal return, State returns are bad
Federal returns generally go smoothly with this product. State returns in my personal experience, but consistent with what I see posted on the support site, have a lot of flaws that TurboTax simply ignores. The same issues recur year after year with no acknowledgment by Turbotax of their existence much less any timelines to fix.
Date published: 2022-10-17
Rated 5 out of 5 by
leafyleafs from
TurboTax is easy to use
Easy to use and goes through every step to get the filing right
Date published: 2022-10-17
Rated 5 out of 5 by
moskidemonslayer from
Turbo Tax is the Best!!
took the stress of dealing with H&R Block away and lowered amount due
Date published: 2022-10-17
Rated 3 out of 5 by
Normal Dude from
Annoying interface and final check
Seems to take longer every year to click through the standard screens to find what I need. My wife and I make decent money but don't have any unusual expenses or investments--it should be simpler to find what we're required to enter and move on. Please improve support for backdoor IRA users, and don't flag $0 deductions as an issue (i.e., a $0 childcare prover that we didn't use last year but want to retain on TurboTax records to reference next year).
Date published: 2022-10-17
Rated 5 out of 5 by
ctnova from
So easy!
This was the easiest experience I've ever had. The TurboTax Live associate was super helpful, patient, and made the process a breeze.
Date published: 2022-10-17
Rated 5 out of 5 by
Sal E from
Turbo Tax is very user friendly.
The software is very user-friendly and walked me through everything step by step.
Date published: 2022-10-17
Rated 5 out of 5 by
RStacy 1951 from
Long Time User
Year after year, you seem to keep get better and easier.
Date published: 2022-10-17
Rated 3 out of 5 by
Master Planner from
Turbo Tax came in clutch!
It was stressful, but I got through it! I will more than likely use again!
All TurboTax® Offerings Reviews - Page 5245
Date published: 2022-10-17