TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from 1st Year Full Service = no turning back Have used Turbo Tax for several consecutive years and love the continued improvements making it an easier, less stressful process.
Date published: 2022-04-14
Rated 2 out of 5 by from worst year I've been using turbotax for more than 20 years. This year, at the end, I kept ending up in loops that I had to reboot my system to get out of.
Date published: 2022-04-14
Rated 5 out of 5 by from Taxes made EZ with Turbo Tax Always easy to file with Turbo Tax. Lost track of time this year and filed at the last minute and had no issues. Thanks Turbo Tax!
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax Was Amazing Melanie was amazing at communication and transparency.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is awesome! Cynthia helped me immensely complete my return. Very Professional and knowledgeable!
Date published: 2022-04-14
Rated 5 out of 5 by from So easy and awesome! Very helpful and gave me peace of mind throughout the whole process.
Date published: 2022-04-14
Rated 4 out of 5 by from TurboTax is great I have successfully used this product for over ten years, without error. I recommend it to anyone willing to save money and prepare their own tax returns. Not to mention that you don’t have to make an appointment and don’t have to leave home!
Date published: 2022-04-14
Rated 2 out of 5 by from Why all the fees and negativity? The whole time doing my returns you show I owe money until the last second and suddenly...I don't. WHY? Also, why charge me to e-file when you already charged me to buy your product. Role it all in one and make it seem free even if it's not. I
Date published: 2022-04-14
Rated 1 out of 5 by from Turbo tax to costly I have used Turbo tax since you came out with it, always picked up CD @ walmart or ordered online, but the cost is just gotten way out of hand. $169 just because I had to file a sch. D form + another $54 to file state which use to be included in the cost of turbo tax. Many other tax programs out there and @ $223 could have taken to H&R Block or elsewhere and had them DONE, which is what I think I am with turbo Tax.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo tax is great I get very nervous doing taxes. I can do it at home and call for help and no one can see me pulling my hair out. I get very anxious and have to take a prescribed anxiety pill to get through it. I dont trust the IRS, but I do trust Turbo Tax
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 5243
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 1st Year Full Service = no turning back Have used Turbo Tax for several consecutive years and love the continued improvements making it an easier, less stressful process.
Date published: 2022-04-14
Rated 2 out of 5 by from worst year I've been using turbotax for more than 20 years. This year, at the end, I kept ending up in loops that I had to reboot my system to get out of.
Date published: 2022-04-14
Rated 5 out of 5 by from Taxes made EZ with Turbo Tax Always easy to file with Turbo Tax. Lost track of time this year and filed at the last minute and had no issues. Thanks Turbo Tax!
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax Was Amazing Melanie was amazing at communication and transparency.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is awesome! Cynthia helped me immensely complete my return. Very Professional and knowledgeable!
Date published: 2022-04-14
Rated 5 out of 5 by from So easy and awesome! Very helpful and gave me peace of mind throughout the whole process.
Date published: 2022-04-14
Rated 4 out of 5 by from TurboTax is great I have successfully used this product for over ten years, without error. I recommend it to anyone willing to save money and prepare their own tax returns. Not to mention that you don’t have to make an appointment and don’t have to leave home!
Date published: 2022-04-14
Rated 2 out of 5 by from Why all the fees and negativity? The whole time doing my returns you show I owe money until the last second and suddenly...I don't. WHY? Also, why charge me to e-file when you already charged me to buy your product. Role it all in one and make it seem free even if it's not. I
Date published: 2022-04-14
Rated 1 out of 5 by from Turbo tax to costly I have used Turbo tax since you came out with it, always picked up CD @ walmart or ordered online, but the cost is just gotten way out of hand. $169 just because I had to file a sch. D form + another $54 to file state which use to be included in the cost of turbo tax. Many other tax programs out there and @ $223 could have taken to H&R Block or elsewhere and had them DONE, which is what I think I am with turbo Tax.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo tax is great I get very nervous doing taxes. I can do it at home and call for help and no one can see me pulling my hair out. I get very anxious and have to take a prescribed anxiety pill to get through it. I dont trust the IRS, but I do trust Turbo Tax
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 5243