TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great intuitive product I've been using Turbotax for 20 years. It keeps getting better in most areas every year. It's pretty hard to mess up and I haven't found a reason to switch. I haven't tried any other tax prep software so can't speak to how it compares, but haven't found a reason to switch. I find the ask the community and help section pretty good and anything I couldn't find answers to I supplemented with IRS documentation I found online.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax makes things easy Click…click… done!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-19
Rated 4 out of 5 by from It gets the job done Wish it was clearer and carried information from previous years over without you having to try and find your info again.
Date published: 2022-04-19
Rated 1 out of 5 by from Very bad for any sort of adjustments Your UI is terrible and clicking back and forth to have to make adjustments is literally forcing errors. I would expect way better for a $300 piece of software
Date published: 2022-04-19
Rated 3 out of 5 by from TurboTax is Good It was good to use and gave helpful tips the entire time.
Date published: 2022-04-19
Rated 4 out of 5 by from Great! great as always. I have been using turbo tax for 20+ years
Date published: 2022-04-19
Rated 5 out of 5 by from I freaking love TurboTax I've been a loyal customer for over 15 years and I can't say enough about how much I love TurboTax. They take all the guesswork out of taxes
Date published: 2022-04-19
Rated 5 out of 5 by from So easy! TurboTax made filing my taxes so easy. I regret waiting until the last minute because of “tax anxiety.” If I knew it was so simple using Turbo Tax I would have filed much earlier!
Date published: 2022-04-19
Rated 5 out of 5 by from Helpful, thorough and well designed. Turbo Tax is a thorough and well designed system. As someone who finds accounting and tax forms to be confusing or frustrating, I have been using TurboTax for years now with relative ease. When I have needed assistance, the TurboTax team members, accountants or attorneys have been there to clarify documents and answer questions, putting my mind at ease.
Date published: 2022-04-19
Rated 3 out of 5 by from Awesome but expensive The experience itself was easy, but now they charge for items that use to be free. I had to pay extra because I received UIA as well as paying to have the payment deducted from my refund rather than pay now. OUCH over $100!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 5242
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great intuitive product I've been using Turbotax for 20 years. It keeps getting better in most areas every year. It's pretty hard to mess up and I haven't found a reason to switch. I haven't tried any other tax prep software so can't speak to how it compares, but haven't found a reason to switch. I find the ask the community and help section pretty good and anything I couldn't find answers to I supplemented with IRS documentation I found online.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax makes things easy Click…click… done!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-19
Rated 4 out of 5 by from It gets the job done Wish it was clearer and carried information from previous years over without you having to try and find your info again.
Date published: 2022-04-19
Rated 1 out of 5 by from Very bad for any sort of adjustments Your UI is terrible and clicking back and forth to have to make adjustments is literally forcing errors. I would expect way better for a $300 piece of software
Date published: 2022-04-19
Rated 3 out of 5 by from TurboTax is Good It was good to use and gave helpful tips the entire time.
Date published: 2022-04-19
Rated 4 out of 5 by from Great! great as always. I have been using turbo tax for 20+ years
Date published: 2022-04-19
Rated 5 out of 5 by from I freaking love TurboTax I've been a loyal customer for over 15 years and I can't say enough about how much I love TurboTax. They take all the guesswork out of taxes
Date published: 2022-04-19
Rated 5 out of 5 by from So easy! TurboTax made filing my taxes so easy. I regret waiting until the last minute because of “tax anxiety.” If I knew it was so simple using Turbo Tax I would have filed much earlier!
Date published: 2022-04-19
Rated 5 out of 5 by from Helpful, thorough and well designed. Turbo Tax is a thorough and well designed system. As someone who finds accounting and tax forms to be confusing or frustrating, I have been using TurboTax for years now with relative ease. When I have needed assistance, the TurboTax team members, accountants or attorneys have been there to clarify documents and answer questions, putting my mind at ease.
Date published: 2022-04-19
Rated 3 out of 5 by from Awesome but expensive The experience itself was easy, but now they charge for items that use to be free. I had to pay extra because I received UIA as well as paying to have the payment deducted from my refund rather than pay now. OUCH over $100!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 5242