TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from I love Turbotax. It really helps get through a complicated tax code,
Date published: 2022-03-02
Rated 4 out of 5 by from great format is great,.always there to help when needed. easy to read
Date published: 2022-03-02
Rated 4 out of 5 by from TurboTax is too expensive for a retired person... I am a retired Deputy Sheriff and I do the Medical First Responder to help keep me active and I only make between $ 600 and $ 1,000 per year with it. It would be nice to get some type of break on the Turbo Tax charges or have no charges at all!
Date published: 2022-03-02
Rated 5 out of 5 by from Great app Help my file my taxes perfectly the best you can ask for
Date published: 2022-03-02
Rated 5 out of 5 by from turbo tax is awesome. I CANNOT REMEMBER THE EXPERTS NAME BUT BOTH OF THEM WERE AWESOME
Date published: 2022-03-02
Rated 5 out of 5 by from It was great! I had someone call me & walk me through the whole process.
Date published: 2022-03-02
Rated 3 out of 5 by from OK, but some issues this year Turbo Tax seemed to change this year and was somewhat frustrating. For one thing, when I clicked to look at last year's return, Turbo Tax said 'it does not appear you filed with Turbo Tax last year', which is not true. Also, it kept asking me for a schedule 8812 - which is odd since I do not have children, and I never stated that I had children. I finally had to enter '0' to get this frustrating error resolved. All in all, it was not as smooth or helpful as in years past. That said, I did manage to get through the process without too much frustration or anguish.
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax Live Full Service is Exceptional!!! I had such a great experience using the Live Agent feature with TurboTax. I used to just use the self-serve mode and it was hours of stress. This year I wanted to have a live agent assist me as it was my first time doing self-employed. The service and communication I received was exceptional and above and beyond my needs and expectations. I will be using TurboTax Live every year now, because it saves me so much time and someone friendly is there to help and double check anything that I might have wondered about. I feel confident I received all tax breaks owed to me. Having the live agent really made this easy for me and I really appreciate that since I have two young children who love to distract me! Thank you Turbo Tax and thank you Mark, my live agent, for the exceptional service!!!
Date published: 2022-03-02
Rated 5 out of 5 by from EXCELLENT SERVICE FORM TURBO TAX YET AGAIN! The whole experience felt quick and painless. My tax helper Vericia was kinda and very quick to respond to all my messages.
Date published: 2022-03-02
Rated 5 out of 5 by from Awesome Experience Had a complex tax process this year, and TurboTax expert connected me with an expert how was able to address the my questions and file my taxes easily.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5240
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbotax. It really helps get through a complicated tax code,
Date published: 2022-03-02
Rated 4 out of 5 by from great format is great,.always there to help when needed. easy to read
Date published: 2022-03-02
Rated 4 out of 5 by from TurboTax is too expensive for a retired person... I am a retired Deputy Sheriff and I do the Medical First Responder to help keep me active and I only make between $ 600 and $ 1,000 per year with it. It would be nice to get some type of break on the Turbo Tax charges or have no charges at all!
Date published: 2022-03-02
Rated 5 out of 5 by from Great app Help my file my taxes perfectly the best you can ask for
Date published: 2022-03-02
Rated 5 out of 5 by from turbo tax is awesome. I CANNOT REMEMBER THE EXPERTS NAME BUT BOTH OF THEM WERE AWESOME
Date published: 2022-03-02
Rated 5 out of 5 by from It was great! I had someone call me & walk me through the whole process.
Date published: 2022-03-02
Rated 3 out of 5 by from OK, but some issues this year Turbo Tax seemed to change this year and was somewhat frustrating. For one thing, when I clicked to look at last year's return, Turbo Tax said 'it does not appear you filed with Turbo Tax last year', which is not true. Also, it kept asking me for a schedule 8812 - which is odd since I do not have children, and I never stated that I had children. I finally had to enter '0' to get this frustrating error resolved. All in all, it was not as smooth or helpful as in years past. That said, I did manage to get through the process without too much frustration or anguish.
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax Live Full Service is Exceptional!!! I had such a great experience using the Live Agent feature with TurboTax. I used to just use the self-serve mode and it was hours of stress. This year I wanted to have a live agent assist me as it was my first time doing self-employed. The service and communication I received was exceptional and above and beyond my needs and expectations. I will be using TurboTax Live every year now, because it saves me so much time and someone friendly is there to help and double check anything that I might have wondered about. I feel confident I received all tax breaks owed to me. Having the live agent really made this easy for me and I really appreciate that since I have two young children who love to distract me! Thank you Turbo Tax and thank you Mark, my live agent, for the exceptional service!!!
Date published: 2022-03-02
Rated 5 out of 5 by from EXCELLENT SERVICE FORM TURBO TAX YET AGAIN! The whole experience felt quick and painless. My tax helper Vericia was kinda and very quick to respond to all my messages.
Date published: 2022-03-02
Rated 5 out of 5 by from Awesome Experience Had a complex tax process this year, and TurboTax expert connected me with an expert how was able to address the my questions and file my taxes easily.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5240