TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Useful But annoying I have been filing for several years now and each year there seems to be another reason as to why I must upgrade to the paid version as though the same services I had used last year seem to have magically been placed behind a paywall of sorts. I used to a very decent experience filing with Turbo Tax and now it is rather annoying being asked to upgrade 17 times before I can file just to be forced to upgrade due to me not having a "simple return". Please explain as to why paying into a retirement fund makes filing taxes so complex!
Date published: 2023-01-26
Rated 4 out of 5 by from Turbo tax is good It was tiresome but your tax experts were there every time to help me out
Date published: 2023-01-26
Rated 5 out of 5 by from easy and awesome doing my taxes this year was super simple to file!!
Date published: 2023-01-26
Rated 4 out of 5 by from Easy to use Easy to use. I dislike their new "beat the clock" feature. I felt like I was being rushed.
Date published: 2023-01-26
Rated 5 out of 5 by from Great Very fast and helpful overall a great experience gg
Date published: 2023-01-26
Rated 5 out of 5 by from Another Year In! As always, Turbo Tax made this process smooth and snag free.
Date published: 2023-01-26
Rated 5 out of 5 by from Quick and easy Just input your forms and it takes care of the rest, quick and easy. Make sure you double check everything though, a few things auto populated incorrectly for me, but it was an easy fix.
Date published: 2023-01-26
Rated 5 out of 5 by from My Favorite Tax Consultant They review all deductions to ensure that I get all of my deductions and explain along the way. I have my own CPA assigned to me for questions or audits.
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax is resourceful. I have used TurboTax for many years and I have never had a problem. I would highly recommend TurboTax to my family and friends.
Date published: 2023-01-26
Rated 5 out of 5 by from Great Simple and easy to use. Took me less than an hour.
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 5240
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Useful But annoying I have been filing for several years now and each year there seems to be another reason as to why I must upgrade to the paid version as though the same services I had used last year seem to have magically been placed behind a paywall of sorts. I used to a very decent experience filing with Turbo Tax and now it is rather annoying being asked to upgrade 17 times before I can file just to be forced to upgrade due to me not having a "simple return". Please explain as to why paying into a retirement fund makes filing taxes so complex!
Date published: 2023-01-26
Rated 4 out of 5 by from Turbo tax is good It was tiresome but your tax experts were there every time to help me out
Date published: 2023-01-26
Rated 5 out of 5 by from easy and awesome doing my taxes this year was super simple to file!!
Date published: 2023-01-26
Rated 4 out of 5 by from Easy to use Easy to use. I dislike their new "beat the clock" feature. I felt like I was being rushed.
Date published: 2023-01-26
Rated 5 out of 5 by from Great Very fast and helpful overall a great experience gg
Date published: 2023-01-26
Rated 5 out of 5 by from Another Year In! As always, Turbo Tax made this process smooth and snag free.
Date published: 2023-01-26
Rated 5 out of 5 by from Quick and easy Just input your forms and it takes care of the rest, quick and easy. Make sure you double check everything though, a few things auto populated incorrectly for me, but it was an easy fix.
Date published: 2023-01-26
Rated 5 out of 5 by from My Favorite Tax Consultant They review all deductions to ensure that I get all of my deductions and explain along the way. I have my own CPA assigned to me for questions or audits.
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax is resourceful. I have used TurboTax for many years and I have never had a problem. I would highly recommend TurboTax to my family and friends.
Date published: 2023-01-26
Rated 5 out of 5 by from Great Simple and easy to use. Took me less than an hour.
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 5240