TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 3 out of 5 by from Good product but encountered an issue I've used Turbotax for many years. It's an easy step-by-step product to use. This year, most of the process went as planned, but I had an issue with entering my VA Funding Fee into the Mortgage worksheet. The product needs to be modified to ask the user if they have a VA Funding Fee in addition to asking about mortgage insurance since the VA fee does not come to the taxpayer in a 1098. I've had VA Funding fee expenses in several other years and never knew it was deductible - mostly because TurboTax does not ask about it in the step-by-step; thus missing out on several opportunities for a bigger refund. This is pretty much my only concern with the product.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is amazing The process was simple and easy. The Full Service is absolutely amazing with great people. Nancy is awesome.
Date published: 2022-03-06
Rated 4 out of 5 by from Mortgage refinance guidance insufficient Let me start by saying that I trust Turbo Tax Deluxe implicitly. However, for my 2021 return, I found general guidance on how enter information from two mortgage 1098 documents insufficient to guide me through the process. I figured it out but there was that nagging sense of doubt that I'm unaccustomed to with Turbo Tax
Date published: 2022-03-06
Rated 5 out of 5 by from Awesome Very easy to use. Very quick. Maybe a little expensive.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax Great Product Very easy to use and great product. every year Turbo Tax gets easier to use.
Date published: 2022-03-06
Rated 3 out of 5 by from Good and bad Was very happy with my tax expert. Did not realize the fees would be so high. Started it with the free service, but did not get it. Paid more in fees than taxes.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax works awsome Turbo Tax very informative and helpful at explaining how taxes should be done.
Date published: 2022-03-06
Rated 4 out of 5 by from Does a good job. Seems as though there may be a glitch in the 'import' functions.
Date published: 2022-03-06
Rated 5 out of 5 by from She was great She was on her job no waiting long nothing she did a wonderful job
Date published: 2022-03-06
Rated 5 out of 5 by from Easy to file and TurboTax is awesome I'm not any good with technology and I understand completely how this works and it was easy as 123
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5240
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Good product but encountered an issue I've used Turbotax for many years. It's an easy step-by-step product to use. This year, most of the process went as planned, but I had an issue with entering my VA Funding Fee into the Mortgage worksheet. The product needs to be modified to ask the user if they have a VA Funding Fee in addition to asking about mortgage insurance since the VA fee does not come to the taxpayer in a 1098. I've had VA Funding fee expenses in several other years and never knew it was deductible - mostly because TurboTax does not ask about it in the step-by-step; thus missing out on several opportunities for a bigger refund. This is pretty much my only concern with the product.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is amazing The process was simple and easy. The Full Service is absolutely amazing with great people. Nancy is awesome.
Date published: 2022-03-06
Rated 4 out of 5 by from Mortgage refinance guidance insufficient Let me start by saying that I trust Turbo Tax Deluxe implicitly. However, for my 2021 return, I found general guidance on how enter information from two mortgage 1098 documents insufficient to guide me through the process. I figured it out but there was that nagging sense of doubt that I'm unaccustomed to with Turbo Tax
Date published: 2022-03-06
Rated 5 out of 5 by from Awesome Very easy to use. Very quick. Maybe a little expensive.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax Great Product Very easy to use and great product. every year Turbo Tax gets easier to use.
Date published: 2022-03-06
Rated 3 out of 5 by from Good and bad Was very happy with my tax expert. Did not realize the fees would be so high. Started it with the free service, but did not get it. Paid more in fees than taxes.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax works awsome Turbo Tax very informative and helpful at explaining how taxes should be done.
Date published: 2022-03-06
Rated 4 out of 5 by from Does a good job. Seems as though there may be a glitch in the 'import' functions.
Date published: 2022-03-06
Rated 5 out of 5 by from She was great She was on her job no waiting long nothing she did a wonderful job
Date published: 2022-03-06
Rated 5 out of 5 by from Easy to file and TurboTax is awesome I'm not any good with technology and I understand completely how this works and it was easy as 123
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5240