TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Love Turbo Tax I was given help after hours and it didn't cost me an arm and a leg.
Date published: 2023-02-21
Rated 5 out of 5 by from EXCELLENT PRODUCT AND SERVICE! Had to contact Turbo Tax for help and had an agent on the line within minutes. Resolved my issue and was very professional and courteous. I highly recommend Turbo Tax for ease of use and support.
Date published: 2023-02-21
Rated 4 out of 5 by from TurboTax made it easy for me. I did not need assistance. The process was fairly simple.
Date published: 2023-02-21
Rated 5 out of 5 by from Everything was easy All 10 all the way round so happy I did it on my own and save money
Date published: 2023-02-21
Rated 5 out of 5 by from excellent walk through with each issue excellent support and fee back and explaining options
Date published: 2023-02-21
Rated 5 out of 5 by from AWESOME Turbo Tax is an awesome tool for the do it yourselfer during tax season.
Date published: 2023-02-21
Rated 5 out of 5 by from Again, TurboTax made challenges simple! The transition from retirement mid-year to full retirement can easily span a couple years, making the tax preparation process a bit more challenging than usual. TurboTax know this and provides great assistance with the changes each step of the way. THANK YOU
Date published: 2023-02-21
Rated 4 out of 5 by from TurboTax I did not like that TurboTax tried to charge $39 extra to pay for the service out of my refund, I don't recall that happening in the past, but I do like the resources that they have and the 1099 import function is phenomenally helpful. That being said, they should make it easier to review your inputs after the import, as I struggled to find a complete listing of the income/expense from my forms after they were in the system, and had to trust that they were correct in some instances because I could not confirm amounts
Date published: 2023-02-21
Rated 5 out of 5 by from Save time and money Doing my own taxes is easy with TurboTax. The live Expert I spoke with was courteous and extremely knowledgeable.
Date published: 2023-02-21
Rated 5 out of 5 by from Customer service rep (Angela) Customer service (Angela) was very patient and helpful.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 5228
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax I was given help after hours and it didn't cost me an arm and a leg.
Date published: 2023-02-21
Rated 5 out of 5 by from EXCELLENT PRODUCT AND SERVICE! Had to contact Turbo Tax for help and had an agent on the line within minutes. Resolved my issue and was very professional and courteous. I highly recommend Turbo Tax for ease of use and support.
Date published: 2023-02-21
Rated 4 out of 5 by from TurboTax made it easy for me. I did not need assistance. The process was fairly simple.
Date published: 2023-02-21
Rated 5 out of 5 by from Everything was easy All 10 all the way round so happy I did it on my own and save money
Date published: 2023-02-21
Rated 5 out of 5 by from excellent walk through with each issue excellent support and fee back and explaining options
Date published: 2023-02-21
Rated 5 out of 5 by from AWESOME Turbo Tax is an awesome tool for the do it yourselfer during tax season.
Date published: 2023-02-21
Rated 5 out of 5 by from Again, TurboTax made challenges simple! The transition from retirement mid-year to full retirement can easily span a couple years, making the tax preparation process a bit more challenging than usual. TurboTax know this and provides great assistance with the changes each step of the way. THANK YOU
Date published: 2023-02-21
Rated 4 out of 5 by from TurboTax I did not like that TurboTax tried to charge $39 extra to pay for the service out of my refund, I don't recall that happening in the past, but I do like the resources that they have and the 1099 import function is phenomenally helpful. That being said, they should make it easier to review your inputs after the import, as I struggled to find a complete listing of the income/expense from my forms after they were in the system, and had to trust that they were correct in some instances because I could not confirm amounts
Date published: 2023-02-21
Rated 5 out of 5 by from Save time and money Doing my own taxes is easy with TurboTax. The live Expert I spoke with was courteous and extremely knowledgeable.
Date published: 2023-02-21
Rated 5 out of 5 by from Customer service rep (Angela) Customer service (Angela) was very patient and helpful.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 5228