TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Extremely difficult to purchase Always a problem, may take several hours or days to get the correct downloads.
Date published: 2023-03-31
Rated 5 out of 5 by from Simple TurboTax makes it easy to prepare multiple Trust returns.
Date published: 2023-03-31
Rated 5 out of 5 by from Always works for me!!! Been filing with turbo tax for years. Not one issue. Easy to use.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is easier than anticipated Lots of helpful hints and educational opportunities
Date published: 2023-03-31
Rated 5 out of 5 by from Just the easiest tax solution! Great service....as always. It seems like Turbo gets easier every year. It is so simple and everything is kept for you.
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is Quick and Easy Great experience. It was the same as going to H&R block but less costs. It was also nice to be able to do it at home.
Date published: 2023-03-31
Rated 5 out of 5 by from My tax go to I have used Turbo Tax to file my taxes for many years.
Date published: 2023-03-31
Rated 4 out of 5 by from Good product but is getting expensive I do like the product. One change I would recommend is when entering medical or prescription costs is to specify that it should be including HSA re-imbursement amounts. I originally entered the amounts that had no reimbursements.
Date published: 2023-03-31
Rated 1 out of 5 by from It should be free for us to file taxes The promise of free tax filing is never fulfilled. Also, you make us pay for filing where the amount we're charged is not clearly stated on the screen. Sneaky. Lastly, why can't you make it so the "Continue" and "Start" buttons are always located in the same place, where one wouldn't have to scroll down to look for it? What happened to the ability to click to a different spot in the progress bar to skip ahead or go back to a certain section?
Date published: 2023-03-31
Rated 5 out of 5 by from EXCEEDED MY EXPECTATIONS FOR THE PAST 10 YEARS I USED A TAX PREPARER. AS A RETIREE, OUR TAX SITUATION HAS GOTTEN SIMPLER, SO I TRIED TURBO TAX. I REALIZED I PAID $$$ LAST YEAR TO GET A STANDARD DEDUCTION! I'M STICKING WITH TURBO TAX!
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 5228
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Extremely difficult to purchase Always a problem, may take several hours or days to get the correct downloads.
Date published: 2023-03-31
Rated 5 out of 5 by from Simple TurboTax makes it easy to prepare multiple Trust returns.
Date published: 2023-03-31
Rated 5 out of 5 by from Always works for me!!! Been filing with turbo tax for years. Not one issue. Easy to use.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is easier than anticipated Lots of helpful hints and educational opportunities
Date published: 2023-03-31
Rated 5 out of 5 by from Just the easiest tax solution! Great service....as always. It seems like Turbo gets easier every year. It is so simple and everything is kept for you.
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is Quick and Easy Great experience. It was the same as going to H&R block but less costs. It was also nice to be able to do it at home.
Date published: 2023-03-31
Rated 5 out of 5 by from My tax go to I have used Turbo Tax to file my taxes for many years.
Date published: 2023-03-31
Rated 4 out of 5 by from Good product but is getting expensive I do like the product. One change I would recommend is when entering medical or prescription costs is to specify that it should be including HSA re-imbursement amounts. I originally entered the amounts that had no reimbursements.
Date published: 2023-03-31
Rated 1 out of 5 by from It should be free for us to file taxes The promise of free tax filing is never fulfilled. Also, you make us pay for filing where the amount we're charged is not clearly stated on the screen. Sneaky. Lastly, why can't you make it so the "Continue" and "Start" buttons are always located in the same place, where one wouldn't have to scroll down to look for it? What happened to the ability to click to a different spot in the progress bar to skip ahead or go back to a certain section?
Date published: 2023-03-31
Rated 5 out of 5 by from EXCEEDED MY EXPECTATIONS FOR THE PAST 10 YEARS I USED A TAX PREPARER. AS A RETIREE, OUR TAX SITUATION HAS GOTTEN SIMPLER, SO I TRIED TURBO TAX. I REALIZED I PAID $$$ LAST YEAR TO GET A STANDARD DEDUCTION! I'M STICKING WITH TURBO TAX!
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 5228