TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from turbo tax made simple & easy step by step guidance many options given to help you throughout the process.Highly recommend for first time filers !!!! options given on how you want your refund delivered also what caught my eye was the option of adding wills if needed i like that option.
Date published: 2023-03-27
Rated 3 out of 5 by from Worse Every Year I've used TurboTax for decades and it seems to get worse and worse. More obscure and harder to navigate. It wants to ask questions and you have no idea if they are relevant. It is hard to do "trials" such as what is the effect on my taxes if I put more money into 401(k) or 529 accounts.
Date published: 2023-03-27
Rated 3 out of 5 by from Too Expensive This product increases in price each year. I like that it fills in last years info and there lies the problem, I feel like we are all busy so Turbotax takes advantage of that fact by offering the prefill for a ridiculous markup - especially for those of us using it year after year.
Date published: 2023-03-27
Rated 2 out of 5 by from Reporting Options Trade is terrible. Reporting Options trading is terrible. The Import feature does not work quite well. I did a number of Cash secured PUTs and Covered CALLs and all of which expired. The import is very tedious and data entry form is very confusing and misleading.
Date published: 2023-03-27
Rated 1 out of 5 by from Turbo Tax for Trusts This software is very clunky and isn't intuitive like the individual Turbo Tax edition. The help didn't work for me at all. I didn't need one of the forms, and yet Turbo Tax wouldn't submit my tax return unless I corrected something in a form that I didn't need. Next year I may go for an alternate way of doing this return - especially with the price of this product over $100. I'm not satisfied.
Date published: 2023-03-27
Rated 5 out of 5 by from Awesome and awesome Turbo Tax help Engaged with experts and they were very helpful and knowledgible
Date published: 2023-03-27
Rated 4 out of 5 by from Gets the job done Makes it easy but still stinks. It makes sense to do this if you don't have many complicated financial stressors.
Date published: 2023-03-27
Rated 5 out of 5 by from Trubo Tax is Great Turbo Tax is a Quick and Easy tax return service with no struggle or stress.
Date published: 2023-03-27
Rated 1 out of 5 by from Abusive filing fee for such low income My income last year was $6153.05 and my federal return is $352, still Turbotax charged me $157 for using the software, I find this abusive.
Date published: 2023-03-27
Rated 4 out of 5 by from Cheaper service, better return Used a live tax preparer last year paying 4x the cost of Turbo Tax and was only offered standard deduction. Was able to run numbers by Turbo Tax and they deduced it was actually better for me to itemize and I'm getting a much larger refund this year.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5227
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax made simple & easy step by step guidance many options given to help you throughout the process.Highly recommend for first time filers !!!! options given on how you want your refund delivered also what caught my eye was the option of adding wills if needed i like that option.
Date published: 2023-03-27
Rated 3 out of 5 by from Worse Every Year I've used TurboTax for decades and it seems to get worse and worse. More obscure and harder to navigate. It wants to ask questions and you have no idea if they are relevant. It is hard to do "trials" such as what is the effect on my taxes if I put more money into 401(k) or 529 accounts.
Date published: 2023-03-27
Rated 3 out of 5 by from Too Expensive This product increases in price each year. I like that it fills in last years info and there lies the problem, I feel like we are all busy so Turbotax takes advantage of that fact by offering the prefill for a ridiculous markup - especially for those of us using it year after year.
Date published: 2023-03-27
Rated 2 out of 5 by from Reporting Options Trade is terrible. Reporting Options trading is terrible. The Import feature does not work quite well. I did a number of Cash secured PUTs and Covered CALLs and all of which expired. The import is very tedious and data entry form is very confusing and misleading.
Date published: 2023-03-27
Rated 1 out of 5 by from Turbo Tax for Trusts This software is very clunky and isn't intuitive like the individual Turbo Tax edition. The help didn't work for me at all. I didn't need one of the forms, and yet Turbo Tax wouldn't submit my tax return unless I corrected something in a form that I didn't need. Next year I may go for an alternate way of doing this return - especially with the price of this product over $100. I'm not satisfied.
Date published: 2023-03-27
Rated 5 out of 5 by from Awesome and awesome Turbo Tax help Engaged with experts and they were very helpful and knowledgible
Date published: 2023-03-27
Rated 4 out of 5 by from Gets the job done Makes it easy but still stinks. It makes sense to do this if you don't have many complicated financial stressors.
Date published: 2023-03-27
Rated 5 out of 5 by from Trubo Tax is Great Turbo Tax is a Quick and Easy tax return service with no struggle or stress.
Date published: 2023-03-27
Rated 1 out of 5 by from Abusive filing fee for such low income My income last year was $6153.05 and my federal return is $352, still Turbotax charged me $157 for using the software, I find this abusive.
Date published: 2023-03-27
Rated 4 out of 5 by from Cheaper service, better return Used a live tax preparer last year paying 4x the cost of Turbo Tax and was only offered standard deduction. Was able to run numbers by Turbo Tax and they deduced it was actually better for me to itemize and I'm getting a much larger refund this year.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5227