TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo tax is easy I had a rejection from Federal and state and Turbo tax notified me and helped me fix it
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is pretty easy I've been using TubroTax now for about 15 years and they are definitely getting better and more streamlined since those days. Easier to understand prompts.
Date published: 2023-03-27
Rated 5 out of 5 by from Fun to work on Its time comsuming yet fun to enter data that enables you to get more than from I would of got from a person.
Date published: 2023-03-27
Rated 4 out of 5 by from OK had a terrible time withn a 1099-B had to go back to 2021 tax return.
Date published: 2023-03-27
Rated 3 out of 5 by from Minor issues every year! After the first update I had to input the software license key just to open the software. After second update I got the pinwheel of death and had to close the app for lack of response (OS MONTEREY). Reopened TT and when trying to Print returns for review got the pinwheel again, but after 20 seconds the print screen came up. The thing that annoyed me most is at the end of preparing federal and state returns, TT said the return was accurate and I was paying the least amount of taxes. I went back to my federal return and changed the deduction from the Standard Deduction (recommended) to itemized since my state allows a deduction for medical expenses… the overall taxes went down over $200. So if I went with the recommendation, I’d have overpaid. That’s a BIG deal!
Date published: 2023-03-27
Rated 4 out of 5 by from Still use Turbo Tax- Turbo Tax gets more complicated each year, but it still works well for me.
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax is Awesome The TurboTax system is super easy to use and navigate.
Date published: 2023-03-27
Rated 5 out of 5 by from Enjoy Turbo Turbo tax was ok to do since I had plenty of time this year.
Date published: 2023-03-27
Rated 2 out of 5 by from Just okay.. State efile too expensive First time user. Liked previously used tax program better only because the format was easier to read/enter plus I had the ability to look at a form at the same time I was entering data. The download version of Turbo Tax seemed very "old school". Also, I did the Intuit version on line prior to buying the downloadable version and there was a discrepancy in refund amounts. Also, the online version allowed me to upload tax data from a file. The downloadable version did not have this option, only offering to pull the data after signing in to my account. I was originally going to be charged $59 to efile my state taxes but was offered a coupon for $25/efile. Had I not gotten the coupon I would have mailed my taxes in. $59 is too expensive.
Date published: 2023-03-27
Rated 5 out of 5 by from Easy and helpful I have used turbo tax for many years, and it really is simple and if you have a question ask for a chat, and there's usually a quick answer!!
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5224
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is easy I had a rejection from Federal and state and Turbo tax notified me and helped me fix it
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is pretty easy I've been using TubroTax now for about 15 years and they are definitely getting better and more streamlined since those days. Easier to understand prompts.
Date published: 2023-03-27
Rated 5 out of 5 by from Fun to work on Its time comsuming yet fun to enter data that enables you to get more than from I would of got from a person.
Date published: 2023-03-27
Rated 4 out of 5 by from OK had a terrible time withn a 1099-B had to go back to 2021 tax return.
Date published: 2023-03-27
Rated 3 out of 5 by from Minor issues every year! After the first update I had to input the software license key just to open the software. After second update I got the pinwheel of death and had to close the app for lack of response (OS MONTEREY). Reopened TT and when trying to Print returns for review got the pinwheel again, but after 20 seconds the print screen came up. The thing that annoyed me most is at the end of preparing federal and state returns, TT said the return was accurate and I was paying the least amount of taxes. I went back to my federal return and changed the deduction from the Standard Deduction (recommended) to itemized since my state allows a deduction for medical expenses… the overall taxes went down over $200. So if I went with the recommendation, I’d have overpaid. That’s a BIG deal!
Date published: 2023-03-27
Rated 4 out of 5 by from Still use Turbo Tax- Turbo Tax gets more complicated each year, but it still works well for me.
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax is Awesome The TurboTax system is super easy to use and navigate.
Date published: 2023-03-27
Rated 5 out of 5 by from Enjoy Turbo Turbo tax was ok to do since I had plenty of time this year.
Date published: 2023-03-27
Rated 2 out of 5 by from Just okay.. State efile too expensive First time user. Liked previously used tax program better only because the format was easier to read/enter plus I had the ability to look at a form at the same time I was entering data. The download version of Turbo Tax seemed very "old school". Also, I did the Intuit version on line prior to buying the downloadable version and there was a discrepancy in refund amounts. Also, the online version allowed me to upload tax data from a file. The downloadable version did not have this option, only offering to pull the data after signing in to my account. I was originally going to be charged $59 to efile my state taxes but was offered a coupon for $25/efile. Had I not gotten the coupon I would have mailed my taxes in. $59 is too expensive.
Date published: 2023-03-27
Rated 5 out of 5 by from Easy and helpful I have used turbo tax for many years, and it really is simple and if you have a question ask for a chat, and there's usually a quick answer!!
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5224