TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple to use...confidence in accuracy! My only complaint: I was unable to input prior year refund that I never received. Perhaps this is an uncommon situation, but it would be good to be able to apply prior year refund (not received) to current year tax owed. Overall though, a very robust product!
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax ROCKS! I had a problem downloading some information and used CHAT. The advisor was able to tell me what to do to get the document attached and it worked! I was so impressed. I have used Turbo Tax for the last few years and feel confident that I will have no problem with my return. See you next year!
Date published: 2022-04-14
Rated 5 out of 5 by from Awesome It is supper easy to use. I hate when I have to make up stuff to fill required text field!
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is easy to use Turbo tax is easy to use and comprehensive in details
Date published: 2022-04-14
Rated 5 out of 5 by from turbotax is easy It made doing my taxes easy. I did speak to someone about the amount they charged and then it went from 98.00 to 110.00 which was really not explained well why the charges went up from the original charge of 49.00 I agreed to.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy to use! I am very happy using Turbo Tax. This is the second year I've used TurboTax & it was very clear & simple. I paid for the premium or whatever & it was worth it. I appreciate the call I received when I had questions.
Date published: 2022-04-14
Rated 4 out of 5 by from NY State return steps too burdensome Used TT for years - always with multiple states. First time I needed to complete NY which seemed more burdensome and less user friendly than it could have been.
Date published: 2022-04-14
Rated 3 out of 5 by from I'm looking elsewhere I have used TurboTax longer than I can remember, somewhere in the late 70's. The product gets me thru tax season usually with no problems. HOWEVER last year I had to give up on e-file and mail my taxes in, And intuit had no explanation. This year another unexplained hold up. My patients with intuit in general grow very thin with their monopolistic attitude
Date published: 2022-04-14
Rated 5 out of 5 by from Pretty Easy to use Easy to use and pretty complete. Didn't really have any trouble.
Date published: 2022-04-14
Rated 5 out of 5 by from Been using TurboTax for years TurboTax has been my goto Tax software for years easy to follow guidance and community help is great.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 5224
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple to use...confidence in accuracy! My only complaint: I was unable to input prior year refund that I never received. Perhaps this is an uncommon situation, but it would be good to be able to apply prior year refund (not received) to current year tax owed. Overall though, a very robust product!
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax ROCKS! I had a problem downloading some information and used CHAT. The advisor was able to tell me what to do to get the document attached and it worked! I was so impressed. I have used Turbo Tax for the last few years and feel confident that I will have no problem with my return. See you next year!
Date published: 2022-04-14
Rated 5 out of 5 by from Awesome It is supper easy to use. I hate when I have to make up stuff to fill required text field!
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is easy to use Turbo tax is easy to use and comprehensive in details
Date published: 2022-04-14
Rated 5 out of 5 by from turbotax is easy It made doing my taxes easy. I did speak to someone about the amount they charged and then it went from 98.00 to 110.00 which was really not explained well why the charges went up from the original charge of 49.00 I agreed to.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy to use! I am very happy using Turbo Tax. This is the second year I've used TurboTax & it was very clear & simple. I paid for the premium or whatever & it was worth it. I appreciate the call I received when I had questions.
Date published: 2022-04-14
Rated 4 out of 5 by from NY State return steps too burdensome Used TT for years - always with multiple states. First time I needed to complete NY which seemed more burdensome and less user friendly than it could have been.
Date published: 2022-04-14
Rated 3 out of 5 by from I'm looking elsewhere I have used TurboTax longer than I can remember, somewhere in the late 70's. The product gets me thru tax season usually with no problems. HOWEVER last year I had to give up on e-file and mail my taxes in, And intuit had no explanation. This year another unexplained hold up. My patients with intuit in general grow very thin with their monopolistic attitude
Date published: 2022-04-14
Rated 5 out of 5 by from Pretty Easy to use Easy to use and pretty complete. Didn't really have any trouble.
Date published: 2022-04-14
Rated 5 out of 5 by from Been using TurboTax for years TurboTax has been my goto Tax software for years easy to follow guidance and community help is great.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 5224