TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
CAOH from
Simple to use...confidence in accuracy!
My only complaint: I was unable to input prior year refund that I never received. Perhaps this is an uncommon situation, but it would be good to be able to apply prior year refund (not received) to current year tax owed. Overall though, a very robust product!
Date published: 2022-04-14
Rated 5 out of 5 by
dh in tx from
Turbo Tax ROCKS!
I had a problem downloading some information and used CHAT. The advisor was able to tell me what to do to get the document attached and it worked! I was so impressed. I have used Turbo Tax for the last few years and feel confident that I will have no problem with my return. See you next year!
Date published: 2022-04-14
Rated 5 out of 5 by
GrizzlyBluffKid from
Awesome
It is supper easy to use. I hate when I have to make up stuff to fill required text field!
Date published: 2022-04-14
Rated 5 out of 5 by
Ngoc Tuyen from
TurboTax is easy to use
Turbo tax is easy to use and comprehensive in details
Date published: 2022-04-14
Rated 5 out of 5 by
rguitar from
turbotax is easy
It made doing my taxes easy. I did speak to someone about the amount they charged and then it went from 98.00 to 110.00 which was really not explained well why the charges went up from the original charge of 49.00 I agreed to.
Date published: 2022-04-14
Rated 5 out of 5 by
HappyToSurf from
Easy to use!
I am very happy using Turbo Tax. This is the second year I've used TurboTax & it was very clear & simple. I paid for the premium or whatever & it was worth it. I appreciate the call I received when I had questions.
Date published: 2022-04-14
Rated 4 out of 5 by
Mountain Girl2 from
NY State return steps too burdensome
Used TT for years - always with multiple states. First time I needed to complete NY which seemed more burdensome and less user friendly than it could have been.
Date published: 2022-04-14
Rated 3 out of 5 by
RU1TOO from
I'm looking elsewhere
I have used TurboTax longer than I can remember, somewhere in the late 70's. The product gets me thru tax season usually with no problems. HOWEVER last year I had to give up on e-file and mail my taxes in, And intuit had no explanation. This year another unexplained hold up. My patients with intuit in general grow very thin with their monopolistic attitude
Date published: 2022-04-14
Rated 5 out of 5 by
twtlasvegasnv from
Pretty Easy to use
Easy to use and pretty complete. Didn't really have any trouble.
Date published: 2022-04-14
Rated 5 out of 5 by
Algen from
Been using TurboTax for years
TurboTax has been my goto Tax software for years easy to follow guidance and community help is great.
All TurboTax® Offerings Reviews - Page 5224
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
CAOH from
Simple to use...confidence in accuracy!
My only complaint: I was unable to input prior year refund that I never received. Perhaps this is an uncommon situation, but it would be good to be able to apply prior year refund (not received) to current year tax owed. Overall though, a very robust product!
Date published: 2022-04-14
Rated 5 out of 5 by
dh in tx from
Turbo Tax ROCKS!
I had a problem downloading some information and used CHAT. The advisor was able to tell me what to do to get the document attached and it worked! I was so impressed. I have used Turbo Tax for the last few years and feel confident that I will have no problem with my return. See you next year!
Date published: 2022-04-14
Rated 5 out of 5 by
GrizzlyBluffKid from
Awesome
It is supper easy to use. I hate when I have to make up stuff to fill required text field!
Date published: 2022-04-14
Rated 5 out of 5 by
Ngoc Tuyen from
TurboTax is easy to use
Turbo tax is easy to use and comprehensive in details
Date published: 2022-04-14
Rated 5 out of 5 by
rguitar from
turbotax is easy
It made doing my taxes easy. I did speak to someone about the amount they charged and then it went from 98.00 to 110.00 which was really not explained well why the charges went up from the original charge of 49.00 I agreed to.
Date published: 2022-04-14
Rated 5 out of 5 by
HappyToSurf from
Easy to use!
I am very happy using Turbo Tax. This is the second year I've used TurboTax & it was very clear & simple. I paid for the premium or whatever & it was worth it. I appreciate the call I received when I had questions.
Date published: 2022-04-14
Rated 4 out of 5 by
Mountain Girl2 from
NY State return steps too burdensome
Used TT for years - always with multiple states. First time I needed to complete NY which seemed more burdensome and less user friendly than it could have been.
Date published: 2022-04-14
Rated 3 out of 5 by
RU1TOO from
I'm looking elsewhere
I have used TurboTax longer than I can remember, somewhere in the late 70's. The product gets me thru tax season usually with no problems. HOWEVER last year I had to give up on e-file and mail my taxes in, And intuit had no explanation. This year another unexplained hold up. My patients with intuit in general grow very thin with their monopolistic attitude
Date published: 2022-04-14
Rated 5 out of 5 by
twtlasvegasnv from
Pretty Easy to use
Easy to use and pretty complete. Didn't really have any trouble.
Date published: 2022-04-14
Rated 5 out of 5 by
Algen from
Been using TurboTax for years
TurboTax has been my goto Tax software for years easy to follow guidance and community help is great.
All TurboTax® Offerings Reviews - Page 5224
Date published: 2022-04-14