TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo is great It was so easy to use! very user friendly and was explained step by step!!!
Date published: 2023-03-27
Rated 4 out of 5 by from Turbo tax is good but not great Turbo tax need to improve filing Federal form 2210 and California state form 5805 for customers. The customer service is good, not great, some of them promise but does not do anything. Cost is little high.
Date published: 2023-03-27
Rated 5 out of 5 by from Simple Tax File Easy to Do I love the walk me thru feature asking simple questions to determine what is needed in the filing of my federal and state taxes
Date published: 2023-03-27
Rated 3 out of 5 by from Disappointed I was using "online" Deluxe Turbo Tax. Deluxe would not allow me to "manually" enter " my K-1 information without upgrading to Premium. My sister used the desktop Deluxe (purchased from Costco) and was able to enter the K-1 information. It was a significantly costly upgrade/ripoff just to manually enter the very limited information from the K-1 form. I'll purchase the desktop Turbo next year!
Date published: 2023-03-27
Rated 5 out of 5 by from Awesome Agent was extremely helpful, and very patient. Able to explain the difficulys questions
Date published: 2023-03-27
Rated 1 out of 5 by from This will be last time I use turbo tax My e-file has been reject twice. And I OWE taxes. First my PIN was not listed, even though I checked a box early on saying I had a PIN issued. Our filing was rejected for lack of PIN. So I entered PIN. Then it was rejected again missing AGI from last year for both my wife and I - like they were separate filings. Not intuitive on how to edit or correct listing previous year AGI. Extremely frustrating.
Date published: 2023-03-27
Rated 5 out of 5 by from Intuit is and has been my go-to tax prep app Easiest and fastest filing I've done so far. I've been using TurboTax for at least 8 years.
Date published: 2023-03-27
Rated 5 out of 5 by from AWESOME ADINA First time user...was so easy and fast. Great help from the expert Adina!!!
Date published: 2023-03-27
Rated 5 out of 5 by from Awesome Product! Easy to use and guides you smoothly thru all steps. Best tax software for average preparer to use.
Date published: 2023-03-27
Rated 4 out of 5 by from Turbo Tax return fast I really enjoyed the way we are able to upload pictures of our documentation, made the whole process faster
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5223
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo is great It was so easy to use! very user friendly and was explained step by step!!!
Date published: 2023-03-27
Rated 4 out of 5 by from Turbo tax is good but not great Turbo tax need to improve filing Federal form 2210 and California state form 5805 for customers. The customer service is good, not great, some of them promise but does not do anything. Cost is little high.
Date published: 2023-03-27
Rated 5 out of 5 by from Simple Tax File Easy to Do I love the walk me thru feature asking simple questions to determine what is needed in the filing of my federal and state taxes
Date published: 2023-03-27
Rated 3 out of 5 by from Disappointed I was using "online" Deluxe Turbo Tax. Deluxe would not allow me to "manually" enter " my K-1 information without upgrading to Premium. My sister used the desktop Deluxe (purchased from Costco) and was able to enter the K-1 information. It was a significantly costly upgrade/ripoff just to manually enter the very limited information from the K-1 form. I'll purchase the desktop Turbo next year!
Date published: 2023-03-27
Rated 5 out of 5 by from Awesome Agent was extremely helpful, and very patient. Able to explain the difficulys questions
Date published: 2023-03-27
Rated 1 out of 5 by from This will be last time I use turbo tax My e-file has been reject twice. And I OWE taxes. First my PIN was not listed, even though I checked a box early on saying I had a PIN issued. Our filing was rejected for lack of PIN. So I entered PIN. Then it was rejected again missing AGI from last year for both my wife and I - like they were separate filings. Not intuitive on how to edit or correct listing previous year AGI. Extremely frustrating.
Date published: 2023-03-27
Rated 5 out of 5 by from Intuit is and has been my go-to tax prep app Easiest and fastest filing I've done so far. I've been using TurboTax for at least 8 years.
Date published: 2023-03-27
Rated 5 out of 5 by from AWESOME ADINA First time user...was so easy and fast. Great help from the expert Adina!!!
Date published: 2023-03-27
Rated 5 out of 5 by from Awesome Product! Easy to use and guides you smoothly thru all steps. Best tax software for average preparer to use.
Date published: 2023-03-27
Rated 4 out of 5 by from Turbo Tax return fast I really enjoyed the way we are able to upload pictures of our documentation, made the whole process faster
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5223