TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I Depend on Turbo Tax! I wish I could remember the name of my first contact with Turbo Tax, HE WAS THE BEST. HE WAS CALM AND PATIENT in collecting and uploading my information. He was wonderful. Douglas is the best yet! Douglas made filing my income tax simple. I am amazed at his speed of completing my return. Thank You Douglas!
Date published: 2022-05-13
Rated 1 out of 5 by from 1 Month - 4 Touches - No Savings In one month, 4 people touch my taxes because they kept leaving the company. The last one had them ready in one day with no additional savings. Paid for Deluxe because we bought and sold a home. They came up with about the same amount I did when I tested doing my own. And I was told that the price for the service would increase because of the home transactions. In the end, did not happen.
Date published: 2022-05-13
Rated 5 out of 5 by from Geaux You were simple great and very helpful, I felt important enough for you to do your best job.
Date published: 2022-05-13
Rated 5 out of 5 by from I love Turbo tax Awesome service and convenient. Would highly recommend.
Date published: 2022-05-13
Rated 5 out of 5 by from Turbo Tax is Awesome. I use it every year!! It only took 30 minutes to file taxes that used to take me hours. I filed my taxes and forgot to e-file them. Turbo tax notified me immediately!!
Date published: 2022-05-13
Rated 5 out of 5 by from Made it very easy to work with I had a great experience with TurboTax would recommend it to anybody
Date published: 2022-05-13
Rated 5 out of 5 by from Turbo Tax made filing headache free Easy to navigate; straight forward assistance; provides the ability to exit and pick up again without losing information; multiple payment options provides flexibility for the user; highly recommended
Date published: 2022-05-13
Rated 5 out of 5 by from Very Intuitive The steps were easy to follow and explanations were always available.
Date published: 2022-05-13
Rated 5 out of 5 by from Is user friendly I have been using Turbo tax for years and I find it to be the best.
Date published: 2022-05-13
Rated 4 out of 5 by from I am very happy I choose Turbo Tax I am very happy with the step by step assistance that turbo tax provides, especially for someone who has never filed on their own before. I do not really have anything negative to say other than I wish the options to receive the money were a little more diverse.
Date published: 2022-05-13
All TurboTax® Offerings Reviews - Page 5222
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I Depend on Turbo Tax! I wish I could remember the name of my first contact with Turbo Tax, HE WAS THE BEST. HE WAS CALM AND PATIENT in collecting and uploading my information. He was wonderful. Douglas is the best yet! Douglas made filing my income tax simple. I am amazed at his speed of completing my return. Thank You Douglas!
Date published: 2022-05-13
Rated 1 out of 5 by from 1 Month - 4 Touches - No Savings In one month, 4 people touch my taxes because they kept leaving the company. The last one had them ready in one day with no additional savings. Paid for Deluxe because we bought and sold a home. They came up with about the same amount I did when I tested doing my own. And I was told that the price for the service would increase because of the home transactions. In the end, did not happen.
Date published: 2022-05-13
Rated 5 out of 5 by from Geaux You were simple great and very helpful, I felt important enough for you to do your best job.
Date published: 2022-05-13
Rated 5 out of 5 by from I love Turbo tax Awesome service and convenient. Would highly recommend.
Date published: 2022-05-13
Rated 5 out of 5 by from Turbo Tax is Awesome. I use it every year!! It only took 30 minutes to file taxes that used to take me hours. I filed my taxes and forgot to e-file them. Turbo tax notified me immediately!!
Date published: 2022-05-13
Rated 5 out of 5 by from Made it very easy to work with I had a great experience with TurboTax would recommend it to anybody
Date published: 2022-05-13
Rated 5 out of 5 by from Turbo Tax made filing headache free Easy to navigate; straight forward assistance; provides the ability to exit and pick up again without losing information; multiple payment options provides flexibility for the user; highly recommended
Date published: 2022-05-13
Rated 5 out of 5 by from Very Intuitive The steps were easy to follow and explanations were always available.
Date published: 2022-05-13
Rated 5 out of 5 by from Is user friendly I have been using Turbo tax for years and I find it to be the best.
Date published: 2022-05-13
Rated 4 out of 5 by from I am very happy I choose Turbo Tax I am very happy with the step by step assistance that turbo tax provides, especially for someone who has never filed on their own before. I do not really have anything negative to say other than I wish the options to receive the money were a little more diverse.
Date published: 2022-05-13
All TurboTax® Offerings Reviews - Page 5222