TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Love using Turbo tax Easy to use, fast, and efficient. Can work at my own pace, and totally trust the program!!
Date published: 2022-03-03
Rated 3 out of 5 by from Chat is very impersonal. Chat helped, but the help is like chatting with a robot. Maybe it is. No personality. I am sure they are doing this for a reason, but I would like to make an argument. When people are stressed, they need someone knowledgeable and personable. My concerns like "I wasn't sure if I did this correctly" are responded to like this, "Thank you, Did I resolve your issue.", it worries me. Do better TurboTax. There are a lot of worried people out here.
Date published: 2022-03-03
Rated 5 out of 5 by from Very User Friendly! I have been using Turbo Tax for years and I love it! It's very user friendly!
Date published: 2022-03-03
Rated 5 out of 5 by from Like going to an expert! Super friendly phone support. Software interface in the "interview" portion is super intuitive.
Date published: 2022-03-03
Rated 2 out of 5 by from TurboTax My agent was kind and responsive but almost cost me an extra $500 if I did not question something about a rental I had and how the info was inputted. I have been using TurboTax since i started paying taxes but i will now look else where for help. It was not worth the $501 I had to pay for this service. I will be looking else where next year.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy and quick I feel confident using turbo tax that nothing is missed. I also like knowing I have support if audited later.
Date published: 2022-03-03
Rated 5 out of 5 by from Great It great use every year turbo tax is dependable to use
Date published: 2022-03-03
Rated 3 out of 5 by from Review of filing thru Turbotax I usually have no issue in filing my taxes thru turbotax. However, this year I was forced to wait for a form to be available in order to submit my taxes. Other tax apps were prepared with the adoption credit form and did not have a delay.
Date published: 2022-03-03
Rated 5 out of 5 by from Yay Turbo Tax! Using Turbo Tax is very easy. It walks you through step by step...quick and painless! Much more affordable than other tax preparation options if you're willing to put in a little time yourself.
Date published: 2022-03-03
Rated 4 out of 5 by from Turbotax easy to use Tax Expert and tax professional were very helpful in listing the needed documents.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5222
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love using Turbo tax Easy to use, fast, and efficient. Can work at my own pace, and totally trust the program!!
Date published: 2022-03-03
Rated 3 out of 5 by from Chat is very impersonal. Chat helped, but the help is like chatting with a robot. Maybe it is. No personality. I am sure they are doing this for a reason, but I would like to make an argument. When people are stressed, they need someone knowledgeable and personable. My concerns like "I wasn't sure if I did this correctly" are responded to like this, "Thank you, Did I resolve your issue.", it worries me. Do better TurboTax. There are a lot of worried people out here.
Date published: 2022-03-03
Rated 5 out of 5 by from Very User Friendly! I have been using Turbo Tax for years and I love it! It's very user friendly!
Date published: 2022-03-03
Rated 5 out of 5 by from Like going to an expert! Super friendly phone support. Software interface in the "interview" portion is super intuitive.
Date published: 2022-03-03
Rated 2 out of 5 by from TurboTax My agent was kind and responsive but almost cost me an extra $500 if I did not question something about a rental I had and how the info was inputted. I have been using TurboTax since i started paying taxes but i will now look else where for help. It was not worth the $501 I had to pay for this service. I will be looking else where next year.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy and quick I feel confident using turbo tax that nothing is missed. I also like knowing I have support if audited later.
Date published: 2022-03-03
Rated 5 out of 5 by from Great It great use every year turbo tax is dependable to use
Date published: 2022-03-03
Rated 3 out of 5 by from Review of filing thru Turbotax I usually have no issue in filing my taxes thru turbotax. However, this year I was forced to wait for a form to be available in order to submit my taxes. Other tax apps were prepared with the adoption credit form and did not have a delay.
Date published: 2022-03-03
Rated 5 out of 5 by from Yay Turbo Tax! Using Turbo Tax is very easy. It walks you through step by step...quick and painless! Much more affordable than other tax preparation options if you're willing to put in a little time yourself.
Date published: 2022-03-03
Rated 4 out of 5 by from Turbotax easy to use Tax Expert and tax professional were very helpful in listing the needed documents.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5222